Product Manager
First seen by Alion on Oct 19, 2026.
Our client, one of Asia-Pacific’s leading organizations is looking for:
Product Manager
Responsibilities:
- Plan and drive the progressive onboarding of additional agency mailboxes and hotlines onto Salesforce, including onboarding schedules, dependencies and readiness activities.
- Engage business stakeholders to understand operational requirements, assess gaps against existing Salesforce capabilities and identify necessary configurations or enhancements.
- Work with the Email and Calls Product Managers to align onboarding requirements with the respective product roadmaps and priorities.
- Identify opportunities to standardise processes, reuse existing capabilities and improve the scalability of the Salesforce solution across agencies and communication channels.
- Gather, analyse and document business requirements, user stories and acceptance criteria for Salesforce enhancements.
- Maintain and prioritise the product backlog in consultation with product owners and stakeholders, considering business value, operational impact and delivery feasibility.
- Work closely with the engineering delivery team to refine requirements, clarify business needs, manage dependencies and track implementation progress.
- Coordinate with stakeholders on UAT, training, operational readiness and go-live activities for new onboardings and enhancements.
Requirements:
- At least 3 years of relevant experience in product management, business analysis or delivery of enterprise applications.
- Experience gathering business requirements, developing user stories, managing product backlogs and working with Agile delivery teams.
- Experience coordinating system implementation, user onboarding, UAT and change management activities.
- Strong stakeholder management, communication, analytical and problem solving skills.
- Ability to work with business users and technical teams to translate operational needs into practical, scalable solutions.
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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Product Manager"
Only shortlisted candidates will be notified.
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EA License Number: 10C3636
EA Personnel Name: Chauhan, Asmita
EA Personnel Registration Number: R1980706
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Skills
Product Knowledge, System Implementation, UAT, product backlog, Product Support, Salesforce, Business Analysis, Information Technology, onboarding programmes, Enterprise Applications, Analytical and Problem-Solving Skills, Agile Delivery, UAT Coordination, Product Development, Case Management, Go-live support, Stakeholder Management, Agile Software Development, Product Strategy, Software Development