Project Manager
First seen by Alion on Oct 27, 2026.
Our client, one of Asia-Pacific’s leading organizations is looking for:
Project Manager
Responsibilities:
- Oversee daily operations of the API Gateway platform to ensure service availability, stability and performance.
- Monitor system health, API traffic, performance indicators and operational alerts to identify potential issues proactively.
- Coordinate investigation and resolution of incidents, including API connectivity issues, service disruptions, performance degradation and authentication failures.
- Oversee the performance of external vendors responsible for API Gateway maintenance and technical support.
- Coordinate vendor activities relating to incident resolution, preventive maintenance, security patching, system upgrades and configuration changes.
- Review vendor technical findings, recommendations and proposed solutions to ensure they adequately address operational requirements.
- Monitor vendor performance against contractual obligations, service-level agreements (SLAs) and agreed deliverables.
- Develop and maintain a working understanding of the API Gateway architecture, configurations, integrations and operational dependencies.
- Investigate API-related issues, including HTTP errors, authentication failures, network connectivity problems, timeouts and performance issues.
Requirements:
- Diploma or Degree in Information Technology, Computer Science, Information Systems, Engineering or a related discipline.
- Relevant certifications in IT service management, cloud computing, networking or cybersecurity would be advantageous.
- Preferably 5–8 years of relevant experience in IT operations or enterprise systems support, including experience managing vendors or outsourced maintenance services.
- Experience supporting enterprise applications, middleware, integration platforms or API Gateways would be advantageous.
- Experience coordinating incident management, technical troubleshooting, system maintenance and vendor support activities.
- Experience working with cloud-hosted enterprise systems would be advantageous.
- Good understanding of enterprise application operations and troubleshooting methodologies.
- Working knowledge of HTTP/HTTPS, REST APIs, JSON, SSL/TLS and common API authentication mechanisms.
-----------------------------------------------------------------------------------------------------------------------------------
Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job / position title applied “Project Manager"
Only shortlisted candidates will be notified.
-----------------------------------------------------------------------------------------------------------------------------------
EA License Number: 10C3636
EA Personnel Name: Chauhan, Asmita
EA Personnel Registration Number: R1980706
By submitting your resume and cover letter to apply for our job opening, you confirm that you have read the Data Protection Notice for Job Applicants (https://www.nsearchglobal.com/dp-notice/job-applicants) and you consent to the collection, use, and disclosure of your personal data for the purpose of verifying and evaluating your job application. Additionally, you have to notify and obtain consent from all individuals listed as your references to their data being collected and disclosed for the purposes related to your job application.
Skills
Problem and Incident Management, Information Technology and Services, IT Service Management, Cloud Applications, ICT, Cloud Computing, Project Governance, Agile, Information Technology, Project Planning, Project Plan, Computer Science, API Gateway, Enterprise Systems, Project Management, Enterprise Applications, Middleware Infrastructure, Software Delivery, Stakeholder Management, Project Delivery