{"id":3560062,"url":"https://alion.io/job/nsl-analytical-operations-assistant","title":"Operations Assistant","company":{"id":3784959,"name":"NSL Analytical","domain":"nslanalytical.com","url":"https://alion.io/company/nslanalytical","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Paycom","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pleasant View, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":70000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4386},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-10-31T03:26:29Z","employer_posted_date":"2026-10-31","last_verified_at":"2026-11-04T06:44:35Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"ABOUT YOU\nYou bring a steady, methodical approach to work and take pride in keeping processes accurate, complete, and on track.\nYou are comfortable working behind the scenes to support multiple departments and ensure documentation, records, and workflows are handled correctly.\nYou notice inconsistencies, missing information, and administrative errors quickly, and you follow through to get them resolved.\nYou work well within established procedures and appreciate clear expectations, defined processes, and quality standards.\nYou communicate professionally with customers, vendors, and internal teams, while maintaining a service-oriented and dependable presence.\nYou are organized, reliable, and able to manage multiple priorities without losing attention to detail.\nYou value consistency, follow-through, and doing work thoroughly in a fast-paced technical environment.\nABOUT US\nWe are NSL! We are a materials testing lab that provides repeatable, accurate results to help our customers produce high-quality, consistent products in regulated industries. Our organization is centered on our values of delivering for our customers, each other, and our industry. We are proud of our positive culture focused on deploying each team member’s talent to “WOW!” our customers and celebrate wins together as part of who we are. We are focused on outcomes, not micromanagement; we trust people and give them the opportunity to perform to their potential. At NSL, you have the chance to make a meaningful impact on real-world applications affecting real people every single day.\nPosition Summary: The Operations/Commercial Assistant provides administrative and operational support across multiple departments, including Commercial, Laboratory, and Administration. This position is responsible for coordinating customer documentation, reviewing test reports, processing customer and vendor purchase orders, maintaining records, supporting purchasing and receiving activities, organizing test documentation, and providing office support.\nThe Operations/Commercial Assistant serves as a central point of coordination for operational processes, ensuring documentation is accurate, deadlines are met, records are properly maintained, and communication flows efficiently between customers, vendors, and internal departments. This position requires exceptional organizational skills, attention to detail, professionalism, and the ability to manage multiple priorities in a fast-paced technical testing environment.\nEssential Functions*:\nGeneral Duties & Responsibilities\nReview technical test reports for accuracy, completeness, formatting, and consistency. \nVerify report information against test records, customer requirements, and supporting documentation.\nPrepare, organize, and maintain test folders and process checklists.\nCreate, review, and process vendor purchase orders. \nAssist with payment remittance advice and supporting documentation.\nForward checks and financial documentation to the appropriate personnel for processing. \nProfessionally answer and direct incoming telephone calls. \nMaintain accurate records and documentation. \nServe as a liaison between Commercial, Laboratory, and Finance to facilitate efficient communication and workflow coordination.\nReview, verify, and enter customer purchase orders into company systems. \nVerify required documentation is complete before, during, and after testing. \nOrder office, laboratory, shipping, and operational supplies. \nReceive, sort, distribute, and prepare incoming and outgoing mail and packages.\nPrioritize workload to meet multiple deadlines in a fast-paced environment.\n\nAuthority &Technical Support\nRequest clarification or additional information from customers or internal personnel regarding documentation discrepancies.\nReturn incomplete or inaccurate documentation for correction prior to processing. \nCoordinate with internal departments to obtain missing documentation required for customer orders or test reports.\nReview technical test reports and request revisions to correct formatting, documentation, or administrative errors before final approval.\nOrder routine office, laboratory, shipping, and operational supplies within established purchasing procedures and approved budgets.\nIncidental Functions:\nAs required\nSupervisory Responsibility:\nN/A\nQualifications\nQualifications (Knowledge, Skills, Abilities, Education, Experience):\nMinimum of High School Diploma, 2+ years’ experience working in a laboratory, manufacturing, engineering, or technical environment is preferred. \nExperience processing customer and vendor purchase orders is preferred.\nWorking knowledge of purchasing and receiving processes.\nExperience with document control, record retention practices, or records management is desirable.\nGeneral understanding of office administration and business operations.\nUnderstanding of customer service principles and professional business communication.\nStrong organizational and time management skills.\nMicrosoft Office suite experience\nSuccess Factors:\nSafety conscious\nAttention to detail\nGood communication skills\nContinuous improvement\nPositive teamwork \nCustomer commitment\nStrong background in Microsoft Word and Excel.\nAbility to work independently, as well as be a member of a cohesive team.\nWillingness to be accountable for performance. \nAbility to overcome setbacks and enthusiastically persist until goals are achieved. \nPositive attitude and willingness to assist others.\nSelf-motivated with the ability to work independently. \nCollaborative team player who works effectively across departments. \nAdaptable and able to adjust to changing priorities. \nStrong sense of urgency and time management while maintaining accuracy. \nEffective communicator with strong interpersonal skills. \nMaintains confidentiality and exercises sound judgment.\nDemonstrates initiative and a proactive approach to problem-solving.\nWork Conditions/Physical Demands:\nGeneral office environment includes sitting, standing, and walking; infrequent lifting of up to 20 lbs., pulling, pushing, carrying, reaching, bending, twisting, climbing, squatting, and crouching. Work is completed in a lab environment that contains toxic materials with possible exposure to odors, acids, fumes, and other reactive materials.\nReasonable Accommodations:\nThis description is representative of the knowledge, skills, abilities, and physical requirements to successfully perform the job. At the employee’s request, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.\n* The job description documents the general nature and level of work but is not intended to be a comprehensive list of all activities, duties and responsibilities required of job incumbents. 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