{"id":2981897,"url":"https://alion.io/job/nsm-national-seating-mobility-accessibility-technician-4","title":"Accessibility Technician","company":{"id":2882765,"name":"NSM - National Seating & Mobility","domain":"nsm-seating.com","url":"https://alion.io/company/nsm-seating","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"A","score":97,"open_postings":3,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":16,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bow, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":90000,"period":"year","method":"role_country_seniority_unknown","sample_n":19516},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T19:18:06Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-11-05T15:29:45Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"Full-time Opportunity Available | 8/9-hour shift (day) | Monday - Friday | Competitive Pay\nAs an Accessibility Technician, the employee shall assist in assembling, modifying and delivering accessibility equipment in a timely manner as well as identifying and solving any malfunctions related to the equipment.\nEssential Responsibilities and Tasks:\nMaintenance\nInstall, restore, repair, maintain and set up NSM stairlifts, ceiling lifts, VPLs, ramps, and other accessibility products offered by NSM in clients’ home and/or facilities as per factory and clinical specifications.\nPerform maintenance of tools, shop supplies and other items necessary for the conduct of the service work.\nSet up and install out of store delivery of products at customers' homes and facilities.\nCustomer Service\nCommunicate directly with customers to ascertain the nature of the technical problem and its possible causes; to provide assurance to the customer regarding the equipment.\nMaintain proper records of work performed, including recording both time and materials (parts and supplies) used to perform repairs or other servicing on customer and NSM owned equipment.\nKeep track of customer records, including quotations, work orders, customer orders and invoices. (Combine with 4 task) , Title: customer administration\nComplete quotations, work orders and customer orders for effective and accurate customer billing.\nWork with the instore Customer Service Representatives to review the day's paperwork and assist the Warehouse Technician in putting Accessibility products away.\nProvide in store and out of store customer service including assistance with selection of medical products by customers and liaison with therapists.\nTroubleshooting Repair\nOrganize and identify parts for repairs and stock, optimizing parts levels and setting up parts in the information system.\nTrouble shoot faulty equipment for customers either over the phone or on-site at the clients' home.\nFabricate and install customized components for customer equipment within the guidelines established for such work.\nAdditional Duties\nCommunicate directly with suppliers and their staff for the purposes of obtaining technical assistance, resolution of warranty issues, obtaining Return Authorizations and ensuring defective goods are returned in the manner prescribed by the supplier.\nEnsure NSM name stickers are on all equipment.\nAcquire continual education through product literature and in-house training on new products and services and attending manufacturer specialized training courses or in-branch training sessions.\nPick up equipment from customer residences and review that all components of the equipment are returned and not damaged.\nManage time by attending to appointments at the time reserved, contacting the NSM branch if appointments are running late, returning to the branch to perform in-branch duties when appointments are completed.\nAssist other technicians in the performance of their duties when asked, including the delivery of equipment to customers and assistance with repairs.\nAttend seating clinics with the Rehab Technology Specialist as necessary to assist with evaluations, modifications, and deliveries.\nOther duties as assigned that include inventory, warehouse management and sales floor or any other task or duties required in the branch.\nBenefits:\nPaid Time Off (PTO)\nHealth, Dental & Vision Insurance\n401k Company Match\nTuition and Education Assistance \nPhysical Demands and Qualifications:\nCan lift 75+ pounds\nMust pass drug and background check \nValid driver’s license\nHigh School Diploma or equivalency certificate\nWe are looking to grow our enthusiastic and engaged team at National Seating Mobility. Submit your resume and join a group of enthusiastic professionals dedicated to changing lives.\nAll NSM Positions:\nThis job description in no way states or implies that these are the only duties to be performed by this employee. He/She will be required to follow any other instructions and to perform any other duties requested by his/her supervisor.\nIndividuals will be expected to maintain a professional work environment at all times.\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\nThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)\n#NSMT1","description_format":"text","description_chars":5007,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Education assistance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Medical Supplies & Consumables","Mobility & Assistive Devices"],"lifecycle":[{"event":"open","at":"2026-10-21T07:22:00Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.582,"p_room":0.55,"age_days":20,"expected_fill_days":16,"reasons":["conf:1","win:tail"],"computed_at":"2026-11-05T05:54:30Z"},"pay":null,"html_url":"https://alion.io/job/nsm-national-seating-mobility-accessibility-technician-4","json_url":"https://alion.io/job/nsm-national-seating-mobility-accessibility-technician-4.json","meta":{"generated_at":"2026-11-05T17:26:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22793,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-06T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2882765},"rest":"https://alion.io/mcp/rest/get_company?id=2882765"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnsm-national-seating-mobility-accessibility-technician-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnsm-national-seating-mobility-accessibility-technician-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnsm-national-seating-mobility-accessibility-technician-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nsm-national-seating-mobility-accessibility-technician-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnsm-national-seating-mobility-accessibility-technician-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2981897}},{"tool":"search_jobs","arguments":{"company":"nsm-seating.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2981897},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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