{"id":1126831,"url":"https://alion.io/job/ntt-data-1468-associate-it-data-center-operation-analyst","title":"1468 Associate IT Data Center Operation Analyst","company":{"id":50348,"name":"NTT DATA","domain":"nttdata.com","url":"https://alion.io/company/ntt-data","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":92,"open_postings":26,"ghost_share":0,"stale_share":0.115,"repost_share":0,"time_to_fill_p50_days":69,"computed_at":"2026-09-28T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Jakarta, Indonesia"],"countries":["ID"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":41000,"max_usd":102000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":634},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Service Desk","optional":true}],"status":"live","first_seen_at":"2026-09-16T00:00:00Z","employer_posted_date":"2026-09-16","last_verified_at":"2026-09-27T22:25:30Z","board_verified":true,"closed_at":null,"days_open":12,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":12},"description":"Make an impact at NTT Global Data Centers\nJoin NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.\nYour role at a glance\nThe Associate IT Operations Analyst supports the daily operation and maintenance of IT infrastructure and data center systems by monitoring system performance, troubleshooting basic hardware and software issues, and assisting with installations and preventive maintenance. The role ensures IT services meet operational standards and service level agreements while maintaining system security, access controls, and accurate documentation. Working under the guidance of senior team members, the position contributes to infrastructure projects, process improvements, and vendor coordination. Candidates should possess foundational knowledge of IT infrastructure, strong analytical and communication skills, and a willingness to develop technical expertise in data center operations.What we are looking for\nKey ResponsibilitiesSupports day-to-day IT operations by following established operational processes and ensuring IT services meet defined service level agreements (SLAs).\nProvides first-level technical support for computer and IT data center operations, including basic troubleshooting of hardware, software, and network-related issues.\nAssists with the installation, configuration, repair, and preventive maintenance of computer systems and related IT equipment.\nMonitors and records system performance, availability, and utilization metrics, escalating issues where appropriate.\nAssists in identifying operational issues and opportunities for process improvements under the guidance of senior team members.\nSupports the implementation and maintenance of IT infrastructure projects and operational activities.\nMaintains access control, data integrity, and file system security in accordance with established policies and procedures.\nDocuments incidents, service requests, maintenance activities, and operational procedures accurately and in a timely manner.\nCoordinates with internal teams and vendors to support routine operational and maintenance activities.\nPerforms any other duties as assigned by the IT Operations management team.\nKnowledge and Attributes\nBasic understanding of data center operations, IT infrastructure, and supporting technologies.\nBasic knowledge of servers, operating systems, networking, storage, and hardware components.\nAbility to monitor system performance and identify basic operational issues for escalation.\nWillingness to learn IT operational processes, tools, and best practices.\nGood communication skills, both written and verbal.\nGood analytical and problem-solving skills with the ability to troubleshoot routine technical issues.\nAbility to work collaboratively within a team and manage multiple priorities in a fast-paced environment.\nBasic knowledge of Microsoft Office applications.\nAcademic Qualifications and Certifications\nBachelor's degree or equivalent in Computer Science, Information Technology, or a related field.\nITIL Foundation certification is advantageous.\nAdditional certifications such as CNET, CDCDP, or other relevant technical certifications are desirable.\nRequired Experience\nEntry-level experience in IT operations, service desk, technical support, or data center operations is preferred.\nBasic understanding of data center applications, servers, hardware, operating systems, and IT infrastructure.\nExposure to IT operations, system monitoring, or infrastructure support through internships, projects, or relevant work experience is an advantage.\nDemonstrates willingness to learn and develop technical knowledge in data center operations and IT infrastructure support.\nWho we are\nAs the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.\nNTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.","description_format":"text","description_chars":4918,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Financial Software & Embedded Finance","IT Consulting & Digital Transformation","Managed IT Services (MSP)","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-09-22T22:07:21Z"}],"liveness":{"score":84,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.839,"p_room":1,"age_days":12,"expected_fill_days":69,"reasons":["conf:7","velocity","win:early","comp:junior,brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ntt-data-1468-associate-it-data-center-operation-analyst","json_url":"https://alion.io/job/ntt-data-1468-associate-it-data-center-operation-analyst.json","meta":{"generated_at":"2026-09-28T06:06:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4250,"day_limit":5000,"remaining_today":750,"minute_limit":60,"resets_at":"2026-09-29T00:00:00Z"}}}