{"id":2671949,"url":"https://alion.io/job/ntt-data-circular-it-specialist-3","title":"Circular IT Specialist","company":{"id":50348,"name":"NTT DATA","domain":"nttdata.com","url":"https://alion.io/company/ntt-data","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"B","score":75,"open_postings":26,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":["US","IN","CA"],"hiring_countries_total":3,"salary":{"min":100000,"max":140000,"currency":"CAD","period":"year","gross":null,"usd_annual":98655},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Service Desk","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-14T14:10:05Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-16T14:04:16Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Req ID: 382496\nNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.\nWe are currently seeking a Circular IT Specialist to join our team in Toronto, Ontario (CA-ON), Canada (CA).\nCircular ITSpecialist\nFunction: IT Sustainability Centre of Excellence\nReports to: Head of Global IT Sustainability (with strong matrix alignment to Global IT Operations, Procurement, Supply Chain, Security, Legal and Compliance)\nLocation: India/Canada/US\nRole Summary\nThe Circular IT Specialist is the global process owner and strategic program lead for embedding circular economy principles across the end-to-end IT hardware lifecycle. The role translates enterprise sustainability commitments into operating standards, governance controls, vendor requirements, and measurable outcomes across planning, sourcing, deployment, support, redeployment, recovery, and end-of-life disposition.\nThis role supports a large, multinational IT environment with distributed operations, regional regulatory complexity, and a broad supplier ecosystem. The Lead partners across IT Operations, IT Asset Management (ITAM), Procurement, Supply Chain, Finance, Information Security, Privacy, Legal, Internal Audit, and Sustainability to increase asset longevity, reduce virgin material demand, improve recovery value, strengthen chain-of-custody controls, and ensure compliant management of e-waste and cross-border asset flows.\nThe role also serves as the enterprise subject matter lead for circular IT governance, vendor performance, and global regulatory monitoring related to asset disposition, environmental compliance, and producer responsibility obligations.\nCore Mandate\nOperationalize enterprise circular IT strategy across global IT asset lifecycle processes.\nEstablish governance, standards, and controls that make reuse, refurbishment, redeployment, and compliant recovery the default path wherever feasible.\nStrengthen vendor management across ITAD, refurbishment, leasing, logistics, maintenance, and recycling partners.\nMonitor and interpret global asset, e-waste, and environmental regulations that affect IT hardware lifecycle activities, and convert those requirements into operational controls, policy updates, and vendor expectations.\nDeliver measurable business value through cost avoidance, residual value recovery, reduced waste, improved reporting quality, and lower lifecycle emissions.\nKey Responsibilities\nStrategy and Operating Model\nLead the design and continuous evolution of the global circular IT asset lifecycle strategy in alignment with enterprise sustainability, IT operations, procurement, and finance objectives.\nDefine the target operating model for circular asset management across device planning, acquisition, deployment, break/fix, refresh, redeployment, collection, disposition, and reporting.\nEstablish enterprise standards for “circular by default” decision-making, including repair before replace, redeploy before buy new, and refurbish/resell before recycle where risk, cost, and performance requirements allow.\nBuild the roadmap, policies, and implementation priorities needed to scale circular practices consistently across regions, business units, and managed service environments.\nLifecycle Governance and Process Design\nOwn end-to-end lifecycle process standards for laptops, desktops, monitors, peripherals, mobile devices, network hardware, and other in-scope IT assets.\nPartner with ITAM, CMDB, endpoint engineering, service desk, field support, and regional IT teams to embed circular checkpoints into operational workflows and control points.\nDefine minimum data requirements for asset traceability, disposition coding, chain of custody, reuse eligibility, residual value capture, component harvesting, and verified downstream treatment.\nIdentify leakage points where assets are lost, held too long, bypass approved channels, or move to disposal prematurely, then implement corrective actions.\nVendor Management and Partner Performance\nOwn the circular IT vendor governance framework for ITAD providers, refurbishers, recyclers, logistics partners, leasing firms, reverse logistics vendors, repair providers, and other lifecycle partners.\nDefine vendor selection criteria, due diligence requirements, contractual controls, service-level expectations, audit rights, reporting standards, and escalation paths in partnership with Procurement, Legal, Security, and Compliance.\nLead ongoing business reviews with strategic vendors covering reuse rates, refurbishment yields, resale recovery, on-time collections, chain-of-custody quality, data destruction assurance, downstream transparency, environmental performance, worker protections, and regulatory compliance.\nMonitor vendor certifications, permits, subcontractor controls, insurance, geographic coverage, and evidence of compliance with applicable recycling, transport, and waste-handling obligations.\nEvaluate market capabilities and emerging partner models to improve circular outcomes, cost efficiency, risk management, and reporting maturity.\nGlobal Regulatory Monitoring and Compliance\nEstablish and maintain a structured monitoring process for global asset, e-waste, waste shipment, recycling, right-to-repair, battery, producer responsibility, and related environmental regulations affecting IT asset lifecycle activities.\nTranslate regulatory developments into actionable requirements for internal policies, standard operating procedures, approved vendor controls, training content, and contracting language.\nPartner with Legal, Compliance, Trade, Privacy, and Security teams to assess regulatory impacts on cross-border returns, asset transfers, storage, remarketing, recycling, and destruction practices.\nMaintain a regulatory obligations register and control framework covering jurisdiction-specific requirements, renewal deadlines, reporting obligations, permit dependencies, and evidence-retention expectations.\nSupport internal audits, customer inquiries, and external assurance activities by ensuring complete documentation of material asset flows, treatment outcomes, and compliance controls.\nE-Waste and Environmental Stewardship\nDefines and manages enterprise standards for e-waste minimization, responsible recycling, reuse prioritization, landfill avoidance, and downstream due diligence.\nEnsure approved disposition pathways align with environmental, health and safety, data protection, and social responsibility expectations.\nOversee reporting and exception management for non-compliant disposal events, unaccounted assets, failed chain-of-custody controls, and material incidents involving vendors or downstream processors.\nDrive continuous improvement initiatives that increase diversion from disposal, improve component recovery, and reduce environmental impacts associated with refresh and retirement decisions.\nData, Metrics, and Reporting\nDefine and govern the KPI framework for circular IT performance, including service life, refresh interval optimization, redeployment rate, repair rate, refurbishment yield, resale value recovery, e-waste intensity, landfill diversion, and asset traceability.\nEnsure ITAM, CMDB, procurement, ticketing, and vendor reporting data are reconciled and fit for management reporting, audit readiness, and sustainability disclosure needs.\nDevelop executive dashboards and regular operating reviews for senior leaders across IT, sustainability, procurement, and finance.\nProvide robust data inputs to ESG, Scope 3, and enterprise sustainability reporting processes, including evidence needed for assurance.\nFinancial Value and Business Case Leadership\nBuild and maintain business cases for lifecycle extension, circular sourcing, redeployment programs, take-back models, residual value capture, and vendor optimization.\nQuantify cost avoidance, working capital benefits, recovered value, avoided purchases, waste reduction, and lifecycle emissions impacts.\nPartner with Finance and Procurement to embed circular considerations into refresh planning, total cost of ownership analysis, and sourcing decisions.\nStakeholder Leadership and Change Enablement\nServe as the global subject matter expert for circular IT asset lifecycle management across enterprise technology functions.\nDevelop standards, playbooks, training, and communications for regional IT teams, procurement professionals, service owners, and vendor managers.\nInfluence senior stakeholders in a matrixed environment and drive adoption of new controls, policies, and performance expectations without direct authority over all executing teams.\nSupport executive briefings and governance forums with concise insights, risk updates, and recommendations.\nKey Measures of Success\nIncrease in average in-service life for key device classes relative to enterprise targets.\nHigher redeployment, repair, refurbishment, and resale recovery rates year over year.\nReduction in e-waste volumes per managed asset and improved diversion to approved reuse and recycling channels.\nImproved vendor performance against circularity, compliance, chain-of-custody, and reporting standards.\nTimely identification and operational integration of new or changing global regulations.\nHigher data completeness and audit readiness across asset lifecycle and disposition records.\nDemonstrated financial value through cost avoidance, reduced write-offs, and increased residual value recovery.\nRequired Experience\n8+ years of experience in IT asset management, end-user computing, infrastructure operations, sourcing, supply chain, sustainability, or a closely related field.\nDemonstrated leadership in designing or scaling enterprise lifecycle management programs in complex, multinational environments.\nExperience managing or governing external vendors in areas such as ITAD, refurbishment, reverse logistics, maintenance, leasing, or electronics recycling.\nStrong working knowledge of IT asset controls, chain of custody, data destruction requirements, and end-of-life operating models.\nExperience translating regulatory, audit, or policy requirements into operational processes and vendor controls.\nExperience partnering across IT, procurement, finance, legal, security, and sustainability functions.\nRequired Skills\nDeep expertise in circular economy practices as applied to enterprise IT hardware and related operational processes.\nStrong vendor management, contract governance, performance management, and risk assessment capability.\nStrong understanding of global e-waste, environmental compliance, and asset disposition risk considerations.\nExcellent analytical skills, including KPI development, data quality assessment, and dashboard-driven performance management.\nFamiliarity with enterprise ITAM/CMDB platforms, preferably ServiceNow, and the supporting data architecture for lifecycle traceability.\nStrong communication and executive influencing skills with the ability to convert technical and regulatory detail into decisions and action.\nPreferred Qualifications\nExperience in a large technology company, global systems integrator, managed services environment, or similarly complex multinational enterprise.\nFamiliarity with sustainable procurement practices, supplier governance models, and responsible sourcing expectations for ICT hardware.\nKnowledge of recognized standards, certifications, and frameworks relevant to ITAD, recycling, environmental management, and sustainable ICT.\nExperience supporting ESG reporting, assurance processes, or sustainability metrics tied to IT hardware and Scope 3 emissions.\nRelevant certifications in ITAM, supply chain, sustainability, project management, audit, or compliance are advantageous.\nAbout NTT DATA\nNTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. 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