{"id":2672476,"url":"https://alion.io/job/ntt-data-consumer-loan-application-support-engineer","title":"Consumer Loan - Application Support Engineer","company":{"id":50348,"name":"NTT DATA","domain":"nttdata.com","url":"https://alion.io/company/ntt-data","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":93,"open_postings":110,"ghost_share":0,"stale_share":0.473,"repost_share":0.027,"time_to_fill_p50_days":18,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Kuala Lumpur, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9500,"max_usd":21000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":755},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Java","optional":false},{"name":"Linux","optional":false},{"name":"Oracle","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Unix","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-11-07T10:47:58Z","board_verified":true,"closed_at":null,"days_open":43,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":43},"description":"Req ID: 384294\nNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.\nWe are currently seeking a Consumer Loan - Application Support Engineer to join our team in Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur (MY-14), Malaysia (MY).\nSkillset\n5 years of IT experience with at least 3 years in Corporate Loan Origination / Collateral Management\nKnowledge of Integro’s Loan Origination System / Collateral Management platform is highly preferred.\nAble to understand the application design & workflow in a faster pace.\nHave knowledge in Unix/Linux, Oracle, Weblogic, Java J2EE, DevOps, Windows, Business Object and able to understand and communicate in the technical discussion with developers.\nRoles/Responsibilities\nResponsible to provide BAU support for Corporate Credit Processing systems such as REACH, Morning Excess, Default & Recovery, Global CIF, Global ADMIN IS, FOCUS systems in bank\nResponsible to provide operational support and ensure SLI of system availability, online and batch deliverables.\nSupport diverse jurisdictions comprising of SG, MY, CN, International, BOS\nFine tune applications and systems for high performance and higher volume throughput\nContribute to business requirement review for technical implementation as a subject matter expert for IT to ensure SDLC standards are met \nConduct review of technical and functional solutions from enhancement/project team to ensure they conform to IT standards\nRespond on time to the queries raised by various business units\nProvide timely updates regarding production status and progress of issue resolution\nPerform impact analysis of enhancements/projects that will impact supported systems\nParticipate in Disaster Recovery and Business Continuity exercises.\nProvide on-call support and afterhours/weekend support as needed, covering application support and application change deployment.\nHave a quality mind-set with prevention attitude to attain zero defects.\nAble to support SIT/UAT/PROD/DR deployment, with DevOps\nAble to support relevant software/platform/database upgrade for the systems. \nAble to work with system delivery team for smooth transition from projects/enhancements to BAU Mode\nAble to perform monitoring of systems, manage batch jobs and ensure night batch jobs completed within SLA.\nAble to identify the underlying problems, analyse the root causes, provide possible solutions and respond to users within SLA\nIncident, problem, and service outage management experience\nServer Performance, capacity, utilization monitoring and Health monitoring experience\nProvide coordination of application support.\nThe support specialist, as the analyst expert within the IT team, will be the support staff who needs to closely co-ordinate and work with various team like Tech Infra, application services, solutioning, project and business units in the bank.\nHe/she follows up to resolve issues reported by users and performs impact analysis related projects/enhancements that will impact the Corporate Banking Services applications\nLocation: Menara Great Eastern 2, KL, Malaysia\nAbout NTT DATA\nNTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.\nWhenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.\nNTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.","description_format":"text","description_chars":5711,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Loans & Pawnshops","Cybersecurity","Health Care","Data Centers & Colocation"],"lifecycle":[{"event":"open","at":"2026-10-16T04:22:20Z"},{"event":"close","at":"2026-10-16T04:24:04Z"},{"event":"reopen","at":"2026-10-16T09:31:40Z"},{"event":"close","at":"2026-10-17T19:22:12Z"},{"event":"reopen","at":"2026-10-17T22:44:14Z"},{"event":"close","at":"2026-10-26T18:17:57Z"},{"event":"reopen","at":"2026-10-26T23:20:07Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.577,"p_room":0.28,"age_days":43,"expected_fill_days":18,"reasons":["conf:3","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/ntt-data-consumer-loan-application-support-engineer","json_url":"https://alion.io/job/ntt-data-consumer-loan-application-support-engineer.json","meta":{"generated_at":"2026-11-07T12:13:45Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13414,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50348},"rest":"https://alion.io/mcp/rest/get_company?id=50348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fntt-data-consumer-loan-application-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fntt-data-consumer-loan-application-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fntt-data-consumer-loan-application-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ntt-data-consumer-loan-application-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fntt-data-consumer-loan-application-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2672476}},{"tool":"search_jobs","arguments":{"company":"nttdata.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2672476},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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