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It’s our belief in the possibility that drives us, but it’s our people that make it happen. At NTT DATA, what you do matters.\nA Career at NTT DATA Means:\nHaving ongoing opportunities to GROW your career - we offer barrier-free learning with multiple self-learning tools available.\nBeing part of a global organization where you can BELONG - in an inclusive working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.\nBelonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.\nBeing part of a global PIONEER - where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.\nWhat else does NTT DATA Offer? We’re glad you asked!\nHMO Benefits\nEmployee Assistance Program\nPaid Vacation Leaves (VLs) and Sick Leaves (SLs)\nYearly Appraisal\nCareer Growth Opportunities\nRewards and Recognition programs\nReferral Incentives\nPosition Overview:\nAs a Customer Care Associate, you will be a leading Brand Ambassador serving as the first point of contact for customers. We are looking for candidates who have a keen interest in solving customer issues and answering questions while being committed to delivering exceptional customer service in a caring and considerate manner. In short, we are looking for a commitment to make every customer interaction enjoyable!\nPosition Status: Full Time - Work on Site\nHours of Work: Monday-Sunday 7:00am-11:00pm EST\nLocation: Eastwood Cyber Park, Quezon City \nResponsibilities:\nDeliver first class service by accurately assessing and responding to customer needs, using sound judgment when recommending appropriate solutions.\nTo fulfill customer requests, respond to inquiries/complaints, demonstrating due attention to customer care and a professional approach at all times. \nRespond to complex customer inquiries and complaints in a highly informed, accurate and responsible manner in accordance with resources provided.\nAccurately complete appropriate documentation for each interaction, and wrap up by inputting data for call history, sending messages to appropriate third parties when required, and/or initiating the necessary customer fulfillment.\nRemain current on program and product information by being committed to 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