{"id":2850038,"url":"https://alion.io/job/ntt-data-data-centre-deployment-service-delivery-lead-port-dickson","title":"Data Centre Deployment & Service Delivery Lead (Port Dickson)","company":{"id":50348,"name":"NTT DATA","domain":"nttdata.com","url":"https://alion.io/company/ntt-data","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"B","score":79,"open_postings":28,"ghost_share":0,"stale_share":0.821,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Petaling Jaya, Malaysia"],"countries":["MY"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":13000,"max_usd":36000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1639},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-19T12:52:11Z","employer_posted_date":"2026-10-19","last_verified_at":"2026-10-21T05:17:39Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Make an impact with NTT DATA\nJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.\nRole Summary\nThe Data Centre Deployment & Service Delivery Lead is a senior onsite leadership role responsible for end-to-end execution of data centre installation, network infrastructure, fibre deployment, equipment decommissioning and associated engineering activities. The role combines hands-on delivery oversight with team management, quality assurance, client engagement and operational governance. The role is accountable for coordinating multiple shifts and workstreams, maintaining clear visibility of progress, resolving delivery risks and ensuring that work is completed safely, efficiently and in line with approved technical standards, procedures and client expectations. The primary focus is deployment execution and service delivery rather than facilities management.safe working practices, documentation quality and client-facing conduct.\nPrimary Objective\nTo deliver predictable, high-quality and scalable outcomes across concurrent data centre workstreams by providing effective site leadership, disciplined planning, strong quality controls and clear communication with clients, programme teams, engineers and suppliers.\nKey Responsibilities\nDelivery Leadership\nOwn the safe and successful delivery of onsite deployment activities from planning and mobilisation through execution, validation, handover and closure. \nLead rack-and-stack, hardware installation, structured cabling, network connectivity, fibre infrastructure, equipment removal and site restoration activities. \nTranslate programme plans and technical requirements into clear shift plans, daily priorities, resource assignments and measurable deliverables. \nCoordinate multiple teams, shifts and suppliers while managing dependencies, access constraints, materials, tooling and readiness requirements. \nMonitor delivery against scope, schedule and quality targets, taking corrective action where performance or outcomes are at risk. \nMaintain accurate status reporting, progress dashboards, completion records and evidence for client and program governance\nTeam and Shift Management\nProvide day-to-day leadership for engineers, technicians, team leads and partner resources working in a 24/7 or extended-hours operational environment. \nAllocate work according to capability, certification, site access and operational priority, ensuring appropriate supervision and coverage. \nRun shift briefings, handovers and progress reviews to maintain continuity, ownership and clear escalation paths. \nCoach team members on delivery standards, safe working practices, documentation quality and client-facing conduct.\nIdentify capacity, capability and training gaps and work with programme leadership to improve readiness and scalability.\nQuality Assurance and Technical Governance\nEnsure work is completed in accordance with approved statements of work, designs, implementation plans, standard operating procedures and method-of-procedure documentation. \nEstablish and maintain quality checkpoints for build, cabling, labelling, asset records, photographic evidence, testing, validation and handover. \nConduct or oversee inspections and acceptance checks, ensuring defects, non-conformances and incomplete work are recorded and resolved. \nPromote right-first-time delivery and use lessons learned, defect trends and audit findings to improve working methods. \nEnsure engineering records, completion packs and client evidence are accurate, traceable and submitted within agreed timelines\nClient and Stakeholder Engagement\nAct as the primary onsite delivery contact for the client, programme management, design teams, operations teams and external suppliers. \nProvide clear, concise and evidence-based updates on progress, risks, dependencies, quality and recovery actions. \nLead or contribute to daily reviews, governance calls, operational meetings and escalation discussions. \nManage expectations professionally, protect agreed scope and ensure changes are assessed, authorised and communicated before execution.  Build trusted working relationships while maintaining accountability for delivery commitments and service standards.\nRisk, Safety and Operational Control\nIdentify and manage delivery risks, blockers and dependencies, escalating promptly with clear impact and recommended actions. \nEnsure compliance with site rules, access controls, health and safety requirements, change controls and permit processes. \nValidate readiness before work begins, including approved documentation, materials, tools, access, capacity and technical prerequisites. \nSupport incident reviews, root cause analysis and corrective action tracking when delivery, quality or safety issues occur. \nMaintain control of assets, consumables, waste handling and secure equipment movements throughout the delivery lifecycle. Continuous Improvement \nDevelop, maintain and improve operating procedures, implementation methods, checklists, handover templates and reporting routines. \nUse delivery data and team feedback to remove waste, improve throughput and reduce repeat defects or avoidable rework. \nSupport the introduction of improved tools, automation and standardised delivery practices across sites and services.  Contribute practical insight to programme planning, estimation, mobilisation and future service design\nService Scope The role may lead multiple concurrent technical services, including:\nData centre equipment installation, rack integration and structured cabling. \nNetwork and infrastructure deployment, patching, testing and implementation support. \nFibre pathway, cabling, termination, testing and remediation activities. Generic Job Description | Data Centre Deployment & Service Delivery Lead \nDecommissioning, equipment removal, asset verification and secure disposal or return processes.\nSite readiness, deployment validation, break/fix support and post-installation quality assurance.\nKnowledge and Attributes\nStrong practical understanding of data centre deployment activities and at least one relevant engineering domain. \nAbility to lead multidisciplinary teams and coordinate delivery across shifts, suppliers and technical workstreams.\nWorking knowledge of operational procedures, implementation methods, change control, quality assurance and acceptance processes. \nUnderstanding of rack layouts, power and connectivity dependencies, structured cabling, network hardware and fibre infrastructure. \nExcellent planning, prioritisation, problem-solving and time-management skills. \nClear written and verbal communication, with confidence engaging technical teams, clients and senior stakeholders. \nDetail-oriented, evidence-driven and able to maintain control in a fast-paced, business-critical environment. \nStrong bias toward safe execution, delivery ownership, operational efficiency and continuous improvement. \nExperience\nDemonstrable experience leading engineers or technicians in a data centre, network deployment, critical infrastructure or similar environment. \nExperience delivering large-scale or multi-workstream deployments against defined scope, schedule and quality requirements. \nExperience managing shift-based delivery, operational handovers, risks, escalations and resource allocation. \nExperience implementing quality controls, reviewing completed work and managing defects through to closure. \nExperience working directly with clients, programme managers, suppliers and cross-functional technical teams. \nExperience producing delivery reports, dashboards, completion evidence and governance updates. Qualifications and Certifications \nDegree, technical diploma, apprenticeship or equivalent professional experience in engineering, networking, telecommunications or a related discipline. \nRelevant health and safety, data centre, networking, cabling, fibre or project delivery certifications are advantageous. \nFormal leadership, service management or project management training is desirable\nWorkplace type:\nAbout NTT DATA\nNTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune\nGlobal 100. We are committed to accelerating client success and positively impacting society through\nresponsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with\nunmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and\napplication services. Our consulting and industry solutions help organizations and society move\nconfidently and sustainably into the digital future. As a Global Top Employer, we have experts in more\nthan 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as\nestablished and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each\nyear in R&D.\nEqual Opportunity Employer\nNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.\nThird parties fraudulently posing as NTT DATA recruiters\nNTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.","description_format":"text","description_chars":10089,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Health Care","Information Technology","Data Centers & Colocation"],"lifecycle":[{"event":"open","at":"2026-10-19T12:52:11Z"},{"event":"close","at":"2026-10-20T00:33:22Z"},{"event":"reopen","at":"2026-10-20T04:12:37Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":22,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":null,"html_url":"https://alion.io/job/ntt-data-data-centre-deployment-service-delivery-lead-port-dickson","json_url":"https://alion.io/job/ntt-data-data-centre-deployment-service-delivery-lead-port-dickson.json","meta":{"generated_at":"2026-10-21T07:20:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10376,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50348},"rest":"https://alion.io/mcp/rest/get_company?id=50348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fntt-data-data-centre-deployment-service-delivery-lead-port-dickson"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fntt-data-data-centre-deployment-service-delivery-lead-port-dickson"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fntt-data-data-centre-deployment-service-delivery-lead-port-dickson"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ntt-data-data-centre-deployment-service-delivery-lead-port-dickson\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fntt-data-data-centre-deployment-service-delivery-lead-port-dickson"}]}