{"id":4160316,"url":"https://alion.io/job/ntt-data-efx-application-support-engineer-l2-fx-trading-fix-protocol","title":"eFX Application Support Engineer (L2) – FX Trading & FIX Protocol","company":{"id":50348,"name":"NTT 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Kafka","optional":false},{"name":"Incident Management","optional":false},{"name":"Linux","optional":false},{"name":"MariaDB","optional":false},{"name":"Oracle","optional":false},{"name":"Perl","optional":false},{"name":"SQL","optional":false},{"name":"Unix","optional":false},{"name":"Bitbucket","optional":true},{"name":"CI/CD","optional":true},{"name":"COBOL","optional":true},{"name":"IBM MQ","optional":true},{"name":"JavaScript","optional":true},{"name":"Jenkins","optional":true},{"name":"OpenShift","optional":true},{"name":"TCP/IP","optional":true}],"status":"live","first_seen_at":"2026-11-12T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-11-12T00:00:00Z","board_verified":false,"closed_at":null,"days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"eFX Application Support Engineer (L2) – FX Trading & FIX ProtocolLocation: Singapore\nEmployment Type: 12-month renewable contract with NTT Singapore.\nExperience: Minimum 4 years of relevant application support experience\nIndustry: Banking / Treasury & Financial Markets\nAbout the Opportunity\nWe are looking for an experienced eFX Application Support Engineer (L2) to support business-critical electronic Foreign Exchange (eFX) trading applications within a leading financial institution in Singapore.\nThe successful candidate will have strong hands-on experience supporting real-time FX trading platforms, FIX Protocol connectivity, Electronic Communication Networks (ECNs) and Liquidity Providers (LPs).\nThis role involves ensuring the stability, availability and performance of FX trading applications, troubleshooting production incidents and working closely with trading desks, business users, infrastructure teams and application vendors.\nKey Responsibilities\nProvide Level 2 production support for Treasury & Markets electronic FX (eFX) trading applications.\n\nMonitor and maintain the availability, stability and performance of mission-critical FX trading platforms.\n\nInvestigate and resolve production issues relating to FX pricing, trade execution, order routing, connectivity and downstream interfaces.\n\nTroubleshoot FIX Protocol messages, session connectivity, rejected orders and trade execution failures.\n\nSupport connectivity and integration with ECNs, Liquidity Providers and other external trading counterparties.\n\nPerform incident investigation, root cause analysis (RCA), problem management and preventive remediation.\n\nCollaborate with traders, business users, L1 support, infrastructure, network, firewall and application development teams.\n\nPerform UNIX/Linux troubleshooting, database queries and application log analysis.\n\nDevelop and maintain UNIX Shell/Perl scripts to automate routine support and monitoring activities.\n\nSupport application releases, deployments, change requests and production implementations.\n\nTroubleshoot messaging, integration and application issues involving Kafka, MQ and related technologies.\n\nMaintain incident records, operational documentation, knowledge articles and production support procedures.\n\nParticipate in production incident escalation and recovery activities during business-critical periods.\n\nEssential Requirements\nMinimum 4 years of relevant application production support experience, preferably within banking, Treasury or Capital Markets.\n\nHands-on support experience with electronic FX (eFX) trading applications.\n\nStrong understanding of the FX trading lifecycle, including pricing, order execution, trade processing and connectivity.\n\nPractical experience supporting FIX Protocol connectivity, FIX messaging and troubleshooting.\n\nExperience working with ECNs and Liquidity Providers in an FX trading environment.\n\nStrong L2 production support experience covering incident management, problem resolution, RCA and change management.\n\nGood working knowledge of UNIX/Linux environments, including application log analysis and troubleshooting.\n\nExperience with UNIX Shell scripting or Perl scripting.\n\nWorking knowledge of SQL and relational databases such as Oracle or MariaDB.\n\nGood understanding of trading application interfaces, messaging and integration technologies.\n\nAbility to communicate effectively with trading desks, business stakeholders and technical support teams.\n\nStrong analytical, troubleshooting and problem-solving skills.\n\nGood to Have\nExperience with Kafka, IBM MQ or similar messaging technologies.\n\nKnowledge of OpenShift, Jenkins, Bitbucket and CI/CD deployment processes.\n\nExposure to Java, JavaScript or HTML.\n\nUnderstanding of networking, firewall rules, TCP/IP connectivity and application interface troubleshooting.\n\nFamiliarity with ECN/trading connectivity environments such as EBS, FXall, 360T, Currenex or similar platforms.\n\nExperience supporting high-availability, low-latency trading applications.\n\nIdeal Candidate Profile\nWe are particularly interested in candidates who have supported live electronic FX trading systems, with practical knowledge of FIX connectivity, ECNs, Liquidity Providers and production incident resolution.\nExperience limited to general banking application support, Murex EOD batch processing or risk reporting, without direct electronic FX trading connectivity exposure, may not fully align with this position.\nOnly shortlisted candidates will be contacted.\n\nInterested candidates are kindly requested to email their CV with their experience to \nWe look forward to your application!\n\nContract: 12 -month contract, renewable .\n\nSkills\nElectronic Trading Systems, Handling Orders, Fx Market, Shell Scripting, Liquidity Management, Root Cause Analysis, Electronic Trading Platform, Unix, Financial Markets, Market Liquidity and Counterparty Matching, Production Support, Capital Markets, Liaise With Traders, Application Support, ProSystem fx Tax, FX, Foreign Exchange, Product Pricing, Linux, Incident 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