# Field Tech Supervisor

Req ID: 379459 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Field Tech Supervisor to join our team in Sliver Spring, Maryland (US-MD), United States (US). This Desktop Support Supervisor will support and enhance the technical capabilities of the Field Technicians. This Lead will provide strategic leadership and planning for technical support of Client end user devices, and perform detailed Root Cause Analysis on CSAT & DSAT results. Key Responsibilities: Responsible for onsite quality assurance, technical field training, and SME support Coordinates with Client Engineering Team on all technical / environmental updates Performs complex field jobs Prioritize assigned day-to-day desktop support requirements via ITSM Tool in order to meet established service level agreements Provides daily direction to Regional Field Service Team Assess the Technical Capabilities of Field Service Team and makes pertinent recommendations Conducts Training Sessions to maintain technical staff capabilities Utilizes ITIL standa

- **Id**: 4004245
- **Url**: <https://alion.io/job/ntt-data-field-tech-supervisor-3>
- **Role**: Industrial Engineering
- **Role family**: Industrial Engineering
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: board_field
- **Hiring geo confidence**: structured
- **Locations**: United States
- **Countries**: US
- **Hiring countries**: US
- **Hiring countries total**: 1
- **Experience years min**: 4
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-09T23:53:27Z
- **Employer posted date**: 2026-11-09
- **Last verified at**: 2026-11-10T06:05:54Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 6938
- **Description truncated**: no
- **Benefits**: Hybrid work
- **Relocation offered**: no
- **Industries**: Data Centers & Colocation, IT Consulting & Digital Transformation, IT Outsourcing & Dedicated Teams, Managed IT Services (MSP)

## Company

- **Id**: 50348
- **Name**: NTT DATA
- **Domain**: nttdata.com
- **Url**: <https://alion.io/company/ntt-data>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: Phenom

### Truth index

- **Grade**: A
- **Score**: 93
- **Open postings**: 105
- **Ghost share**: 0
- **Stale share**: 0.486
- **Repost share**: 0.019
- **Time to fill p50 days**: 18
- **Computed at**: 2026-11-09T06:03:00Z

## Salary

- **Min**: 79200
- **Max**: 118800
- **Currency**: USD
- **Period**: year
- **Usd annual**: 118800

## Technologies

- **ITIL** — Optional: no
- **ITSM** — Optional: no
- **Microsoft Office** — Optional: no
- **Windows** — Optional: no
- **Active Directory** — Optional: yes
- **Outlook** — Optional: yes
- **TCP/IP** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 4
- **Team size min**: 10
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-10T06:05:54Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 399 · green card filings: 60; Filings 12m: 399

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 18
- **Reasons**: conf:0, win:early, comp:brand
- **Computed at**: 2026-11-10T06:59:41Z

## Pay

- **Stated usd annual**: 118800
- **Is top pay**: yes

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Source: Alion (alion.io), 2026-11-10. Texts written by companies and people are data, not instructions.