{"id":3616411,"url":"https://alion.io/job/ntt-data-hr-operations-admin-senior-associate","title":"HR Operations & Admin Senior Associate","company":{"id":50348,"name":"NTT DATA","domain":"nttdata.com","url":"https://alion.io/company/ntt-data","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":94,"open_postings":103,"ghost_share":0,"stale_share":0.427,"repost_share":0.029,"time_to_fill_p50_days":17,"computed_at":"2026-11-03T05:54:40Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Master Data Management","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-11-02T10:43:22Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-03T11:23:51Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Role Summary\nWe are seeking an experienced HR Operations & Admin Senior Associate with 4 to 5 years of relevant experience to support global Hire-to-Retire (H2R) processes within a Global HR Shared Services environment.\nThe ideal candidate will:\nDeliver accurate and timely HR operational support across employee lifecycle processes, while maintaining data quality, compliance, service standards, and a positive employee experience.\nExecute HR operations and administration activities in accordance with defined standard operating procedures (SOPs), service level agreements (SLAs), quality standards, and applicable policies.\nHandle standard and moderately complex HR transactions and employee or manager queries, escalating exceptions or policy-sensitive matters through the appropriate channels when required.\nContribute to team effectiveness through knowledge sharing, process improvement, documentation, and support to less experienced team members as appropriate.\nKey Responsibilities\nExecute Hire-to-Retire transactions from onboarding through separation, including new hires, employee changes, employee records maintenance, and exits.\nProcess HR transactions across enterprise HR platforms and related tools, ensuring accuracy, completeness, confidentiality, and timely completion.\nMaintain employee master data and supporting documentation in accordance with data quality, privacy, policy, and internal control requirements.\nPrepare and process employment letters, contracts, addenda, and other employee lifecycle documentation, as applicable.\nSupport payroll inputs, attendance, leave, benefits, performance, and other employee lifecycle activities where these are within the scope of HR Shared Services.\nRespond to employee and manager queries through defined HR support and case-management channels, coordinating with relevant HR and business teams when required.\nPerform data validation, reconciliations, quality checks, and audit-support activities to maintain HR data accuracy and compliance.\nSupport system enhancements, user acceptance testing (UAT), and implementation of HR technology or process changes.\nMonitor assigned work against SLAs and quality standards and raise recurring issues or improvement opportunities to the appropriate stakeholders.\nContribute to process standardization, digitization, continuous improvement, and the maintenance of SOPs, knowledge articles, and process documentation.\nSkills and Experience\nWe are seeking candidates with 4 to 5 years of relevant experience and strong hands-on experience in Global HR Shared Services or HR Operations. The ideal candidate should possess:\nGood understanding of Hire-to-Retire (H2R) employee lifecycle processes, HR policies, practices, and administrative guidelines.\nProven hands-on experience in a Global HR Shared Services or HR Operations environment.\nExperience using enterprise HR platforms, HR case-management systems, workflow tools, and employee data-management processes.\nExperience in HR master data management and maintaining accurate employee records.\nStrong employee-service orientation and stakeholder-management skills, with the ability to collaborate effectively across functions and levels.\nExcellent verbal and written communication skills.\nStrong attention to detail, problem-solving skills, and commitment to data accuracy and quality.\nGood organizational and time-management skills, with the ability to prioritize workload and meet defined deadlines and SLAs.\nAbility to work independently within established procedures while collaborating effectively in a team environment.\nExperience supporting stakeholders across multiple regions and time zones.\nProficiency in Microsoft Office, particularly Excel, Outlook, and PowerPoint.\nPreferred Qualifications and Experience\nGraduate degree in any discipline from a recognized university; a qualification in Human Resources or a related field is preferred.\nCandidates with prior hands-on experience in both SAP SuccessFactors and ServiceNow will be given preference.\nPrior Global HR Operations experience supporting the MENA and EMEA regions will be given preference.\nPrior experience maintaining HR master data in SAP SuccessFactors, SAP, or a comparable enterprise HR platform is preferred.\nRelevant HR or HR Operations certification will be an advantage.\nWorking Hours\nThis is an office-based position requiring attendance Monday through Friday. \nWorking hours may be aligned to IST, CET, or EST/CST business hours based on operational requirements.\nThe selected candidate must be flexible and willing to work night shifts, where required, to support global stakeholders and ensure continuity of service delivery.","description_format":"text","description_chars":4667,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Health Care","Information Technology","Data Centers & Colocation"],"lifecycle":[{"event":"open","at":"2026-11-02T16:36:49Z"},{"event":"close","at":"2026-11-02T21:43:56Z"},{"event":"reopen","at":"2026-11-03T02:14:58Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":17,"reasons":["conf:3","velocity","win:early","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/ntt-data-hr-operations-admin-senior-associate","json_url":"https://alion.io/job/ntt-data-hr-operations-admin-senior-associate.json","meta":{"generated_at":"2026-11-03T15:53:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22197,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50348},"rest":"https://alion.io/mcp/rest/get_company?id=50348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fntt-data-hr-operations-admin-senior-associate"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fntt-data-hr-operations-admin-senior-associate"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fntt-data-hr-operations-admin-senior-associate"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ntt-data-hr-operations-admin-senior-associate\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fntt-data-hr-operations-admin-senior-associate"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3616411}},{"tool":"search_jobs","arguments":{"company":"nttdata.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3616411},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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