{"id":3616408,"url":"https://alion.io/job/ntt-data-hr-operations-admin-specialist","title":"HR Operations & Admin Specialist","company":{"id":50348,"name":"NTT DATA","domain":"nttdata.com","url":"https://alion.io/company/ntt-data","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":94,"open_postings":109,"ghost_share":0,"stale_share":0.431,"repost_share":0.028,"time_to_fill_p50_days":18,"computed_at":"2026-11-06T05:58:05Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gurgaon, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false},{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-11-02T10:35:22Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-06T08:34:35Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence, and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.\nNTT DATA, Inc. is currently seeking an HR Operations & Admin Specialist to join our team in Gurugram.\nRole Summary\nWe are seeking an experienced HR Operations & Admin Specialist with 8-9 years of relevant experience to support global Hire-to-Retire (H2R) processes within a Global HR Shared Services environment.\nThe ideal candidate will:\nManage and coordinate end-to-end HR operational processes within a Shared Services environment, with a strong focus on accuracy, timeliness, and service quality.\nServe as a functional subject matter expert for Hire-to-Retire (H2R) operations, supporting process governance, compliance, standardization, and continuous improvement.\nPartner with HR Business Partners, Centers of Excellence (COEs), Payroll, Talent Acquisition, Total Rewards, and business stakeholders to support consistent HR service delivery, process improvement, employee experience, and transformation initiatives.\nKey Responsibilities\nManage the delivery of HR operational services across the employee lifecycle and ensure consistent execution of processes in line with agreed service and quality standards.\nCollaborate with regional and business HR teams to support seamless service delivery across supported countries and business units.\nCoordinate and oversee employee lifecycle transactions, ensuring accurate and timely processing and appropriate documentation.\nManage complex or sensitive employee cases requiring sound HR operational judgment and effective stakeholder coordination.\nAct as a functional SME for enterprise HR platforms, HR case management systems, and workflow tools, while supporting HR data accuracy, integrity, and governance.\nSupport HR technology implementations, upgrades, user acceptance testing (UAT), change readiness, and process automation initiatives.\nPerform or coordinate data validation, audit activities, and operational reporting requirements, and address identified data or process issues.\nEnsure HR operational processes comply with organizational policies, applicable regulatory requirements, data privacy expectations, and internal controls.\nSupport audit readiness activities and respond to internal and external audit requests within the scope of HR operations.\nIdentify opportunities to simplify, standardize, and automate HR processes, and support continuous improvement and operational excellence initiatives.\nMonitor service delivery metrics, transaction volumes, SLA adherence, quality measures, and stakeholder feedback, and provide operational insights and recommendations.\nMaintain and improve SOPs, process documentation, knowledge articles, and operational controls to support consistent execution and knowledge retention.\nProvide guidance, coaching, and knowledge transfer to HR Operations Analysts and other team members, as appropriate.\nSkills and Experience\nWe are seeking candidates with 8-9 years of relevant experience and strong hands-on expertise in Global HR Shared Services processes. The ideal candidate should possess:\nStrong functional expertise in Hire-to-Retire (H2R) processes.\nAdvanced knowledge of HR operations, employee lifecycle management, and HR administration.\nExperience working with enterprise HR platforms, HR case management systems, workflow tools, and employee data management processes.\nStrong stakeholder management and communication skills, with the ability to engage effectively across multiple levels of the organization.\nStrong reporting and data analytics capabilities, with advanced proficiency in Microsoft Excel and experience with Power BI or similar reporting tools.\nAbility to manage multiple priorities in a dynamic environment, with a process-oriented mindset and strong attention to detail.\nAbility to lead or coordinate process improvement projects and support change initiatives.\nStrong problem-solving skills and the ability to exercise sound judgment in operational matters.\nAbility to operate effectively in a fast-paced, matrixed global environment.\nPreferred Qualifications and Experience\nGraduate or postgraduate qualification in Human Resources, Business Administration, or a related discipline from a recognized university.\nCandidates with prior hands-on experience in both SAP SuccessFactors and ServiceNow will be given preference.\nPrior experience in a Global HR Operations or Shared Services role.\nPrior Global HR Operations experience supporting the MENA and EMEA regions will be given preference.\nPrior experience in HR master data maintenance or employee lifecycle administration using SuccessFactors, SAP, or a comparable HR platform.\nStrong working knowledge of Microsoft Office, including Excel, Outlook, and PowerPoint.\nRelevant certification in HR, HR operations, project management, change management, or a related discipline would be an advantage.\nWorking Hours\nThis is an office-based position requiring attendance Monday through Friday. \nWorking hours may be aligned to IST, CET, or EST/CST business hours based on operational requirements.\nThe selected candidate must be flexible and willing to work night shifts, where required, to support global stakeholders and ensure continuity of service delivery.","description_format":"text","description_chars":5566,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Health Care","Information Technology","Data Centers & Colocation"],"lifecycle":[{"event":"open","at":"2026-11-02T16:36:49Z"},{"event":"close","at":"2026-11-02T21:43:56Z"},{"event":"reopen","at":"2026-11-03T02:14:58Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring 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