{"id":2671464,"url":"https://alion.io/job/ntt-data-midas-care-management-application-support-analyst-l2","title":"MIDAS Care Management Application Support Analyst (L2)","company":{"id":50348,"name":"NTT DATA","domain":"nttdata.com","url":"https://alion.io/company/ntt-data","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":99,"open_postings":95,"ghost_share":0,"stale_share":0.242,"repost_share":0,"time_to_fill_p50_days":21,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Frisco, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":68076,"max":118188,"currency":"USD","period":"year","gross":null,"usd_annual":118188},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T22:16:27Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-24T01:49:11Z","board_verified":true,"closed_at":null,"days_open":28,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":28},"description":"Req ID: 391573\nNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.\nWe are currently seeking a MIDAS Care Management Application Support Analyst (L2) to join our team in Frisco, Texas (US-TX), United States (US).\nJob Description - MIDAS Care Management Application Support Analyst (L2)\nPosition Summary\nSeeking an experienced MIDAS Care Management Application Support Analyst (L2) to provide production support, administration, configuration, and optimization of the MIDAS Care Management and Health Analytics platform. The role supports Case Management, Utilization Management, Quality Management, Risk Management, and Regulatory Compliance workflows across healthcare organizations.\nKey Responsibilities\nMIDAS Application Support\nProvide L2 support for MIDAS Care Management modules.\nTroubleshoot application issues, workflow failures, and user-reported incidents.\nPerform system configuration, testing, upgrades, patches, and enhancements.\nCoordinate with vendors and internal teams for issue resolution.\nCare Management & Utilization Review\nSupport Case Management, Care Coordination, and Utilization Management workflows.\nMonitor and support:\nLength of Stay (LOS)\nDischarge Planning\nCare Coordination\nAuthorization Management\nMedical Necessity Reviews\nAssist in denial prevention and documentation improvement initiatives.\nQuality & Risk Management\nSupport quality improvement, patient safety, and risk management programs.\nMonitor quality indicators, incident reports, and patient safety events.\nSupport peer review, performance improvement, and corrective action workflows.\nAssist with regulatory reporting and accreditation readiness activities.\nReporting & Analytics\nDevelop and support reports and dashboards for:\nUtilization Management\nCase Management\nPatient Safety\nQuality Measures\nRegulatory Compliance Metrics\nPerform data extraction, validation, and operational reporting.\nDocumentation & Training\nCreate and maintain system documentation, user guides, and knowledge articles.\nProvide end-user support and training for MIDAS workflows and enhancements.\nRequired Skills & Experience\nFunctional Knowledge- 5+ years of experience in the below skills\nCase Management\nUtilization Management\nQuality Management\nRisk Management\nDenial Management\nRegulatory Compliance\nPatient Safety & Performance Improvement\nTechnical Skills- 5+ years of experience in the below skills\nExperience supporting MIDAS Care Management applications.\nStrong troubleshooting, configuration, and workflow optimization skills.\nKnowledge of healthcare analytics and reporting.\nExperience with EMR integrations and healthcare interoperability (HL7 preferred).\nAbility to support application upgrades, patches, and testing activities.\nQualifications\nBachelor's degree in Healthcare Informatics, IT, Nursing, Healthcare Administration, or related field.\nL2 Support: 5+ years of experience supporting MIDAS or Care Management applications.\nNTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $68,076 - 118,188. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.\nThis position may also be eligible for incentive compensation based on individual and/or company performance.\nThis position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.\nAbout NTT DATA\nNTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.\nWhenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.\nNTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.","description_format":"text","description_chars":6355,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Hybrid work","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","Financial Software & Embedded Finance","IT Consulting & Digital Transformation","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-16T04:13:07Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 399 · green card filings: 60","filings_12m":399,"filings_prev_12m":499,"green_card_filings_12m":60,"median_offered_wage_usd":123600,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":1}],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.727,"p_room":0.55,"age_days":27,"expected_fill_days":21,"reasons":["conf:2","velocity","win:tail","comp:brand"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":118188,"is_top_pay":true},"html_url":"https://alion.io/job/ntt-data-midas-care-management-application-support-analyst-l2","json_url":"https://alion.io/job/ntt-data-midas-care-management-application-support-analyst-l2.json","meta":{"generated_at":"2026-10-24T03:23:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5295,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50348},"rest":"https://alion.io/mcp/rest/get_company?id=50348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fntt-data-midas-care-management-application-support-analyst-l2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fntt-data-midas-care-management-application-support-analyst-l2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fntt-data-midas-care-management-application-support-analyst-l2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ntt-data-midas-care-management-application-support-analyst-l2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fntt-data-midas-care-management-application-support-analyst-l2"}]}