{"id":3910664,"url":"https://alion.io/job/ntt-data-observability-architect","title":"Observability Architect","company":{"id":50348,"name":"NTT DATA","domain":"nttdata.com","url":"https://alion.io/company/ntt-data","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":93,"open_postings":110,"ghost_share":0,"stale_share":0.473,"repost_share":0.027,"time_to_fill_p50_days":18,"computed_at":"2026-11-07T05:47:08Z"}},"role":"DevOps","role_family":"DevOps","seniority":"staff","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CI/CD","optional":false},{"name":"Dynatrace","optional":false},{"name":"ITSM","optional":false},{"name":"Kubernetes","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Datadog","optional":true},{"name":"Git","optional":true},{"name":"GitHub Actions","optional":true},{"name":"New Relic","optional":true},{"name":"Splunk","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-11-07T06:55:47Z","board_verified":true,"closed_at":null,"days_open":25,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":25},"description":"The team you'll be working with:\nYou will lead the technical direction of an enterprise observability service, working as a trusted advisor alongside the client's architects. In the first phase you will guide a small pod maintaining and enhancing the current Dynatrace platform, while defining the target architecture for a new strategic platform with the client. From April 2027 you will lead the technical strategy and design of the new monitoring and observability platform, covering data retention and access design, ingest and telemetry pipeline architecture, instrumentation standards, alerting philosophy and event management design. You hold the design authority and the technical quality of everything built to it, and you guide the team's skills development.\nWhat you'll be doing:\nKey Responsibilities\nTechnical strategy: Define the observability strategy and target architecture together with the client's architects, acting as a trusted advisor from day one.\nCurrent-platform leadership: Guide the pod's configuration, enhancement and alert-quality work, and use what you learn there to shape the target design.\nNew platform architecture: Own the design of the new platform: tenancy and access, data retention, telemetry ingest and processing, and coverage standards.\nInstrumentation standards: Define the OpenTelemetry-based standards and onboarding patterns that application teams follow, including Kubernetes through the Dynatrace Operator.\nAlerting and event design: Set the alerting and AI-assisted diagnostics strategy and the SLO patterns, and design the ServiceNow event pipeline covering enrichment, correlation, event-to-incident rules and CMDB alignment.\nImplementation assurance: Lead the engineering team technically, direct the monitoring-as-code approach, and assure the handover into ongoing support.\nWhat experience you'll bring:\nEssential\nObservability architecture: 10+ years in infrastructure, SRE or monitoring engineering, including 4+ in observability architecture or lead roles.\nDynatrace depth: Strong hands-on Dynatrace at enterprise scale. This role anchors the team's skills, so deep platform command matters more than anything else on this list.\nOpenTelemetry architecture: Designing observability on OpenTelemetry as the instrumentation standard, with telemetry generation, ingestion, processing, correlation and visualisation kept as separate layers so the platform can change without re-engineering the estate. Vendor-neutral collection and routing matter as much as the platform itself.\nDesign leadership: Able to define instrumentation standards, alerting philosophy, data retention and access design, and event-to-incident integration with ITSM, and to defend those decisions with senior client stakeholders.\nToolchain rationalisation: Integrating and optimising observability toolchains and replacing legacy monitoring tools, working toward a single pane of glass across a hybrid estate.\nAs-code discipline: Managing monitoring configuration as code with CI/CD, including access models and the protection of sensitive telemetry.\nNice to Have\nBreadth across tier-one platforms: Architecture experience on a second major observability platform such as Datadog, Splunk Observability Cloud, New Relic or Elastic.\nGreenfield implementation: A completed greenfield or major re-platform Dynatrace build. Deep migration and adoption experience is an equally good route in.\nMonitoring-as-code tooling: Monaco or the Dynatrace Terraform provider, and Site Reliability Guardian for SLO-based gates.\nEvent management: ServiceNow event integration design, and defining OpenTelemetry standards.\nPractice background: Legacy monitoring consolidation, and SRE practice such as error budgets and SLO adoption.\nTechnologies & Tools\nThe platform's technical foundation:\nObservability platform: Dynatrace and/or Datadog\nData ingest: OpenPipeline for parsing, masking, routing and bucket or retention assignment across logs, metrics, traces and events.\nMonitoring-as-code: Terraform provider, delivered through Git-based workflows and GitHub Actions.\nAutomation: Workflows and AppEngine, with Site Reliability Guardian for SLO-based gates.\nInstrumentation: OpenTelemetry, and OneAgent including the Operator for Kubernetes.\nService integration: ServiceNow for event-to-incident flow and CMDB enrichment.\nEstate: A hybrid estate spanning AWS, Azure and on-premises.\nWho we are:\nAt NTT DATA, you have endless opportunities to think big, act bold and take ownership. As a $30+ billion business and technology services, AI and digital infrastructure leader, we co-innovate solutions with clients and partners globally for business and societal impact. Serving 75% of the Fortune Global 100, with experts in over 70 countries, we encourage experimentation and recognize great work. Proudly a Global Top Employer, NTT DATA is part of NTT Group, which invests over $3 billion annually in R&D. Make this the place where you belong, learn, and build your network. Make this the place where you grow.\nwhat we'll offer you:\nWe offer a range of tailored benefits that support your physical, emotional, and financial wellbeing. Our Learning and Development team ensure that there are continuous growth and development opportunities for our people. We also offer the opportunity to have flexible work options.\nYou can find more information about NTT DATA UK & Ireland here: https://uk.nttdata.com/\nWe are an equal opportunities employer. We believe in the fair treatment of all our employees and commit to promoting equity and diversity in our employment practices. We are committed to creating a diverse and inclusive workforce. We actively collaborate with individuals who have disabilities and long-term health conditions which have an effect on their ability to do normal daily activities, ensuring that barriers are eliminated when it comes to employment opportunities. In line with our commitment, we guarantee an interview to applicants who declare to us, during the application process, that they have a disability and meet the minimum requirements for the role. If you require any reasonable adjustments during the recruitment process, please let us know. Join us in building a truly diverse and empowered team.\nBack to search\nEmail to a friend\nApply now","description_format":"text","description_chars":6275,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible schedule"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","IT Consulting & Digital Transformation","IT Outsourcing & Dedicated Teams","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-11-07T06:55:47Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; Global Business Mobility: Senior or Specialist Worker","cap_exempt":false,"checked_at":"2026-11-07T06:20:45+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":42,"band":"fade","label":"Fading","p_open":1,"p_active":0.772,"p_room":0.55,"age_days":25,"expected_fill_days":18,"reasons":["conf:0","win:tail","comp:brand"],"computed_at":"2026-11-07T07:38:58Z"},"pay":null,"html_url":"https://alion.io/job/ntt-data-observability-architect","json_url":"https://alion.io/job/ntt-data-observability-architect.json","meta":{"generated_at":"2026-11-07T07:38:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3030,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50348},"rest":"https://alion.io/mcp/rest/get_company?id=50348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fntt-data-observability-architect"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fntt-data-observability-architect"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fntt-data-observability-architect"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ntt-data-observability-architect\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fntt-data-observability-architect"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3910664}},{"tool":"search_jobs","arguments":{"company":"nttdata.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3910664},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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