{"id":2671842,"url":"https://alion.io/job/ntt-data-observability-evaluation-engineer","title":"Observability & Evaluation Engineer","company":{"id":50348,"name":"NTT DATA","domain":"nttdata.com","url":"https://alion.io/company/ntt-data","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"B","score":75,"open_postings":30,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":22,"computed_at":"2026-10-17T05:46:00Z"}},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Charlotte, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":96800,"max":145200,"currency":"USD","period":"year","gross":null,"usd_annual":145200},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"LLM","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Python","optional":false},{"name":"RAG","optional":false},{"name":"AI Agents","optional":true},{"name":"CI/CD","optional":true},{"name":"Kubernetes","optional":true}],"status":"live","first_seen_at":"2026-10-15T00:00:00Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-17T12:55:39Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Req ID: 386102\nNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.\nWe are currently seeking a Observability & Evaluation Engineer to join our team in Charlotte, North Carolina (US-NC), United States (US).\nJob Duties and Responsibilities:\nObservability & Evaluation Engineer will build telemetry, tracing, dashboards, evaluation suites, alerts, service objectives, runbooks, and readiness evidence for Tachyon agent releases. This role ensures production AI systems can be monitored, evaluated, improved, and supported with clear operational visibility.\nKey Responsibilities\nImplement observability and telemetry for LLM-powered applications, agents, tools, and platform services.\nBuild evaluation suites for agent behavior, prompt quality, response quality, retrieval performance, latency, reliability, and safety signals.\nDevelop dashboards, alerts, traces, metrics, service objectives, and reporting for production readiness.\nWork with platform engineers and Product Owners to define monitoring requirements and evaluation metrics.\nAutomate evidence collection for release readiness, operational reviews, and governance checkpoints.\nCreate runbooks and support documentation for priority agent releases.\nAnalyze production behavior and recommend improvements to reliability, performance, and quality.\nRequired Qualifications\n7+ years of engineering experience with observability, monitoring, test automation, platform operations, or AI/ML systems.\n5+ years of strong hands-on Python experience.\n5+ years of Experience with dashboards, metrics, alerts, traces, logs, SLOs, and production monitoring.\n5+ years of Understanding of LLM evaluation, prompt evaluation, RAG evaluation, or AI quality assessment approaches.\n5+ years of Experience working in Agile engineering teams and production support environments.\nRequired Skills / Knowledge\nPython, telemetry, tracing, monitoring, dashboards, alerting, SLOs, evaluation frameworks, test automation, and production operations.\nUnderstanding of LLMs, agents, RAG, prompt performance, retrieval quality, latency, and reliability metrics.\nExperience with observability tools and open telemetry concepts.\nPreferred Qualifications\nExperience with GenAI observability, AI evaluation tools, ML monitoring, or platform reliability engineering.\nExperience in regulated environments with evidence and readiness documentation.\nKubernetes, cloud platforms, and CI/CD experience.\nExpected Outcomes\nOperational dashboards and evaluation suites for priority agent releases.\nClear readiness evidence, alerts, SLOs, and runbooks.\nImproved quality, reliability, and trust in production Agentic AI systems.\n#LI-NorthAmerica\nNTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $96,800.00 - $145,200.00. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.\nThis position may also be eligible for incentive compensation based on individual and/or company performance.\nThis position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.\nAbout NTT DATA\nNTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.\nWhenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.\nNTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.","description_format":"text","description_chars":6099,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Hybrid work","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Centers & Colocation","Financial Software & Embedded Finance","IT Consulting & Digital Transformation","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-10-16T04:15:54Z"},{"event":"close","at":"2026-10-16T04:25:42Z"},{"event":"reopen","at":"2026-10-16T09:37:27Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 399 · green card filings: 60","filings_12m":399,"filings_prev_12m":499,"green_card_filings_12m":60,"median_offered_wage_usd":123600,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":32}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":22,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":145200,"is_top_pay":false},"html_url":"https://alion.io/job/ntt-data-observability-evaluation-engineer","json_url":"https://alion.io/job/ntt-data-observability-evaluation-engineer.json","meta":{"generated_at":"2026-10-17T13:08:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17566,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50348},"rest":"https://alion.io/mcp/rest/get_company?id=50348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fntt-data-observability-evaluation-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fntt-data-observability-evaluation-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fntt-data-observability-evaluation-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ntt-data-observability-evaluation-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fntt-data-observability-evaluation-engineer"}]}