{"id":1126882,"url":"https://alion.io/job/ntt-data-senior-associate-data-center-operations-analyst","title":"Senior Associate Data Center Operations Analyst","company":{"id":50348,"name":"NTT DATA","domain":"nttdata.com","url":"https://alion.io/company/ntt-data","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":25,"ghost_share":0,"stale_share":0.2,"repost_share":0,"time_to_fill_p50_days":61,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chon Buri, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":15500,"max_usd":33000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false}],"status":"live","first_seen_at":"2026-08-14T00:00:00Z","employer_posted_date":"2026-08-14","last_verified_at":"2026-09-30T01:31:05Z","board_verified":true,"closed_at":null,"days_open":47,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":47},"description":"Make an impact at NTT Global Data Centers\nJoin NTT Global Data Centers and be part of a team that drives innovation and sustainability in the digital world. With over 150 data centers across more than 20 countries globally, we offer unparalleled opportunities to work on cutting-edge technology and transformative projects. Experience a collaborative, innovative, and inclusive workplace where your ideas are valued, and your growth is supported.\nYour role at a glance\nThe Senior Associate IT Data Center Operations Analyst is a developing subject matter expert typically responsible for providing technical support for data center operations, installing and troubleshooting server hardware and software, and ensuring system security and performance.This role may also be involved in IT infrastructure projects, monitoring network stability, and coordinating tasks with vendors and internal teams to maintain efficient data center operations.\nWhat we are looking for\nKey Responsibilities:Follows operational processes and ensures that IT services and infrastructure meets operational service level agreements (SLAs).\nProvides non-routine technical support for computer / IT data center operations, including troubleshooting software and hardware failures.\nPerforms installation, repair, and preventative maintenance of computer systems and related technologies.\nTracks and records system performance and utilization metrics.\nAnalyses IT systems to identify areas for improvement and developing solutions to optimize business processes and IT operations.\nParticipates in the development of IT infrastructure projects.\nMaintains access control, data integrity, and file system security for computer / data center environment.\nPerforms any other duties as required by the IT Operations management team.\nKnowledge and Attributes:\nDeveloping knowledge of data center applications and systems.\nDeveloping proficiency in hardware and software systems like servers, networks and databases.\nAbility to collect and analyse system performance data to identify issues and improve IT systems.\nAbility to effectively communicate technical information to non-technical people.\nGood communication skills, both written and verbal.\nGood analytical and problem-solving skills to troubleshoot issues and devise efficient solutions.\nDeveloping project management skills.\nAcademic Qualifications and Certifications:\nBachelor's degree or equivalent in Computer Science or Information Technology or related field.\nRelevant vendor certifications such as ITIL foundation.\nAdditional beneficial certifications such as CNET and CDCDP etc.\nRequired experience:\nModerate level experience in data center applications, as well as server and non-desktop computer hardware, software, systems and other resources within a data center setting.\nModerate level experience in a similar role, with strong understanding of IT and data center operations.\nWho we are\nAs the third largest data center provider, we operate over 150 data centers in more than 20 countries and regions. We understand that every business - large and small - has its own unique needs and goals. We offer local-to-global data center expertise, aligned with our connected platform of AI-ready data centers to create solutions that enable our clients to seamlessly scale their digital businesses, anywhere and anytime.\nNTT Global Data Centers is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.","description_format":"text","description_chars":3824,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Financial Software & Embedded Finance","IT Consulting & Digital Transformation","Managed IT Services (MSP)"],"lifecycle":[{"event":"open","at":"2026-09-22T22:07:21Z"}],"liveness":{"score":49,"band":"ok","label":"Likely open","p_open":1,"p_active":0.809,"p_room":0.6,"age_days":47,"expected_fill_days":61,"reasons":["conf:4","velocity","win:late","crowd:brand"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ntt-data-senior-associate-data-center-operations-analyst","json_url":"https://alion.io/job/ntt-data-senior-associate-data-center-operations-analyst.json","meta":{"generated_at":"2026-09-30T06:49:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4896,"day_limit":5000,"remaining_today":104,"minute_limit":60,"resets_at":"2026-10-01T00:00:00Z"}}}