{"id":3476438,"url":"https://alion.io/job/ntt-data-senior-data-engineering-support-engineer","title":"Senior Data Engineering Support Engineer","company":{"id":50348,"name":"NTT DATA","domain":"nttdata.com","url":"https://alion.io/company/ntt-data","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":94,"open_postings":98,"ghost_share":0,"stale_share":0.439,"repost_share":0.02,"time_to_fill_p50_days":17,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Data Science","role_family":"Data Science","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Addison, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":92160,"max":138240,"currency":"USD","period":"year","gross":null,"usd_annual":138240},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Azure","optional":false},{"name":"CI/CD","optional":false},{"name":"Databricks","optional":false},{"name":"Delta Lake","optional":false},{"name":"GCP","optional":false},{"name":"Git","optional":false},{"name":"pySpark","optional":false},{"name":"Python","optional":false},{"name":"Self-Healing","optional":false},{"name":"Shuffle","optional":false},{"name":"Spark","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-29T12:04:18Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-03T02:14:58Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Req ID: 394117\nNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.\nWe are currently seeking a Senior Data Engineering Support Engineer to join our team in Addison, Texas (US-TX), United States (US).\nRole Overview\nWe are seeking a Senior Data Engineering Support Engineer with expert-level proficiency in Databricks and PySpark. In this role, you will be the primary technical anchor for our enterprise big data operations, driving high availability, performance efficiency, and cost optimization across all production data pipelines. Beyond resolving complex production incidents, you will lead root-cause analysis (RCA), design automated self-healing scripts, and mentor junior support staff to ensure the overall stability of our Delta Lakehouse environment.\nKey Responsibilities\nCritical Incident & Escalation Management: Act as the highest tier of internal escalation for complex, high-priority production failures in massive-scale batch and streaming PySpark jobs.\nDeep-Dive Performance Tuning: Drive the resolution of complex distributed computing bottlenecks, including severe data skew, Out-Of-Memory (OOM) errors, improper partition pruning, and costly shuffle operations using Spark UI, logs, and Ganglia metrics.\nCost & Cluster Optimization: Analyze Databricks cluster utilization and run strategies to reduce cloud compute spend (e.g., configuring auto-scaling, spot instances, and choosing optimal driver/executor node types).\nGovernance & Reliability Frameworks: Oversee and troubleshoot data access control, schema evolution, and data lineage tracking within Databricks Unity Catalog.\nAutomation & SRE Mindset: Build robust, automated frameworks and scripts in Python/PySpark to automate data reconciliation, system health checks, and self-healing pipelines.\nStrategic Playbooks & Documentation: Author comprehensive, technical runbooks and post-mortem RCA documents. Establish SOPs (Standard Operating Procedures) to reduce future incident resolution time (MTTR).\nMentorship & Leadership: Provide technical guidance to junior support engineers, conduct technical code reviews for hotfixes, and closely collaborate with core development teams to bridge the gap between engineering and operations.\nRequired Qualifications & Skills\n7+ years of total experience in Data Engineering. \n3+ years dedicated to supporting or optimizing large-scale Databricks and PySpark systems in production.\nPreferred Technical skills\nAdvanced Technical Mastery:Advanced PySpark and Python engineering skills, with an explicit understanding of Spark architecture (lazy evaluation, DAG execution, execution memory vs. storage memory).\nHigh proficiency in advanced SQL for complex analytical troubleshooting.\nExpert-level understanding of Delta Lake internals (ACID transactions, Time Travel, Liquid Clustering, Optimize/Z-Order commands).\n\nTroubleshooting Excellence: Proven track record of diagnosing and resolving distributed data pipeline issues at scale, including thread dumps, memory leaks, and serialization errors.\nCloud & CI/CD Platform Experience:Strong architectural experience deploying and managing resources within major cloud networks (AWS, Azure, or GCP).\nRobust understanding of Git-based workflows, automated testing, and secure hotfix deployment via CI/CD pipelines.\n\nActive Databricks Certifications (e.g., Databricks Certified Data Engineer Professional).\nDeep experience managing production environments utilizing Delta Live Tables (DLT) and advanced Unity Catalog rule engines.\nNTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this remote role is $92,160.00 to $138,240.00. This range reflects the minimum and maximum target compensation for the position across all US locations.\nActual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.\nThis position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits\n#LI-NorthAmerica\nAbout NTT DATA\nNTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.\nWhenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.\nNTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.","description_format":"text","description_chars":7090,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Hybrid work","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Health Care","Information Technology","Data Centers & Colocation"],"lifecycle":[{"event":"open","at":"2026-10-29T18:55:01Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 399 · green card filings: 60","filings_12m":399,"filings_prev_12m":499,"green_card_filings_12m":60,"median_offered_wage_usd":123600,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":75}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":17,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":{"stated_usd_annual":138240,"is_top_pay":false},"html_url":"https://alion.io/job/ntt-data-senior-data-engineering-support-engineer","json_url":"https://alion.io/job/ntt-data-senior-data-engineering-support-engineer.json","meta":{"generated_at":"2026-11-03T02:41:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3551,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50348},"rest":"https://alion.io/mcp/rest/get_company?id=50348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fntt-data-senior-data-engineering-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fntt-data-senior-data-engineering-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fntt-data-senior-data-engineering-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ntt-data-senior-data-engineering-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fntt-data-senior-data-engineering-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3476438}},{"tool":"search_jobs","arguments":{"company":"nttdata.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3476438},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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