{"id":3793567,"url":"https://alion.io/job/ntt-data-senior-servicenow-solution-consultant-architect","title":"Senior ServiceNow Solution Consultant / Architect","company":{"id":50348,"name":"NTT DATA","domain":"nttdata.com","url":"https://alion.io/company/ntt-data","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":92,"open_postings":108,"ghost_share":0.009,"stale_share":0.491,"repost_share":0.028,"time_to_fill_p50_days":19,"computed_at":"2026-11-12T10:38:37Z"}},"role":"Solutions","role_family":"Solutions","seniority":"staff","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Romania"],"countries":["RO"],"hiring_countries":["RO"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false},{"name":"Gmail","optional":true},{"name":"ITSM","optional":true},{"name":"WhatsApp","optional":true}],"status":"closed","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-05T18:41:25Z","board_verified":false,"closed_at":"2026-11-05T18:41:25Z","days_open":1,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":1},"description":"Who we are\nWe drive innovation - from advisory and implementation to managed services and beyond, powered by a global team of over 18,500 experts representing over 90 nations in more than 30 countries. With SAP at our core and a powerful ecosystem of partners like Microsoft and ServiceNow, we continuously improve solutions and AI-driven technology to make them work for companies - and for their people.\nAs part of NTT DATA, a $30+ billion business and technology services, AI and digital infrastructure leader. As a Global Top Employer, NTT DATA serves 75% of the Fortune Global 100 and, with experts in over 70 countries, co-innovates solutions that encourage experimentation and recognize great work. With us, you have endless opportunities to think big, act bold and take ownership. Make this the place where you belong, learn, and build your network.\nWe are looking for an experienced Senior ServiceNow Solution Consultant / Architect to support customer engagements and the continued development of our ServiceNow capabilities in Romania.\nThis is a senior, client-facing role combining ServiceNow solution design, technical delivery and presales responsibilities. You will work closely with customers to understand their business and technical requirements, shape appropriate ServiceNow solutions and support their successful implementation.\nDepending on your experience, you may act as a Senior Solution Consultant, Technical Lead or Solution Architect across customer engagements, with the opportunity to further develop towards broader architecture and leadership responsibilities.\nBeyond customer delivery, you will also have the opportunity to contribute to the growth of our internal ServiceNow community through mentoring, knowledge sharing and occasional training initiatives.\nWhat you'll be doing\nLead or contribute to ServiceNow customer engagements, from discovery and solution design through implementation and handover.\nTranslate business and technical requirements into scalable ServiceNow solutions and implementation approaches.\nDesign and provide technical guidance for ServiceNow implementations, integrations and platform enhancements.\nFacilitate customer workshops, technical discovery sessions and solution discussions.\nWork closely with Business Analysts, Developers, Consultants, Project Managers and customer stakeholders throughout the delivery lifecycle.\nSupport presales and solutioning activities, including estimations, solution proposals, technical presentations and customer discussions.\nDefine integration approaches using APIs, IntegrationHub, MID Server and related technologies.\nReview technical designs and complex configurations and provide guidance to development and consulting teams.\nSupport architectural decisions, platform governance and the adoption of ServiceNow best practices.\nContribute to reusable solution patterns, lessons learned and delivery standards.\nMentor less experienced ServiceNow colleagues and contribute to internal knowledge-sharing, training and capability-building initiatives.\nWhat you’ll bring along\nStrong professional experience working with the ServiceNow platform, ideally in complex enterprise environments.\nProven experience as a ServiceNow Architect, Solution Architect, Technical Architect or Lead ServiceNow Consultant.\nStrong understanding of ServiceNow platform architecture, implementation methodologies and governance principles.\nHands-on experience with several ServiceNow products and modules.\nStrong knowledge of integrations, APIs, IntegrationHub, MID Server and enterprise integration patterns.\nExperience designing scalable and maintainable ServiceNow solutions.\nAbility to translate business requirements into technical architecture and implementation approaches.\nExperience leading technical workshops and communicating architectural decisions to both technical and non-technical stakeholders.\nNice to have: ServiceNow Certified Technical Architect (CTA) certification; ServiceNow Certified System Administrator (CSA); ServiceNow Certified Application Developer (CAD); ServiceNow Certified Implementation Specialist certifications such as CIS-ITSM, CIS-CSM, CIS-HR, CIS-Discovery, CIS-SPM or similar.\nExperience as a ServiceNow Certified Instructor / Partner Instructor or previous formal trainer experience.\nExperience mentoring or leading ServiceNow technical teams.\nPrevious experience in training, mentoring, coaching or technical knowledge transfer.\nExcellent communication and stakeholder management skills.\nVery good command of English.\nGerman language skills would be considered an advantage.\n\nDocument\n\nWhat’s in it for you\nNew beginnings can be a challenge. We promise a smooth integration and a supportive mentor\nPick your working style: choose from Remote, Hybrid or Office work opportunities\nEarly bird or night owl? Our projects have different working hours to suit your needs\nNobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms\nWe want you to stay healthy! Enjoy our Private Health Insurance - it’s custom-made for you\nA clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School\nMake the most of our epic parties or themed events - they’re lovingly designed for our people and their families\nNTT DATA recruiters will never ask job seekers and candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties that may try to impersonate NTT DATA recruiters, either in writing or by phone, in an attempt to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will be associated with an @nttdata.com email address. NTT DATA will not use any non-NTT DATA or personal email domains (Gmail, Yahoo, etc.) or personal communication channels (WhatsApp, Facebook etc) at any time during the recruitment process. If you suspect any fraudulent activity, please contact us.\nNTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees.\nNot the job for you? Perhaps you have a friend who would be a perfect fit. Send them this link!\nWhat’s in it for you\nNew beginnings can be a challenge. We promise a smooth integration and a supportive mentor\nPick your working style: choose from Remote, Hybrid or Office work opportunities\nEarly bird or night owl? Our projects have different working hours to suit your needs\nNobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms\nWe want you to stay healthy! Enjoy our Private Health Insurance - it’s custom-made for you\nA clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School\nMake the most of our epic parties or themed events - they’re lovingly designed for our people and their families\nMake this the place you grow\nYour unique talent is what matters. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ethnicity, age, gender, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic.\n\nDocument\n\nThird parties fraudulently posing as NTT DATA recruiters\nNTT DATA recruiters will never ask job seekers and candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties that may try to impersonate NTT DATA recruiters, either in writing or by phone, in an attempt to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will be associated with an @nttdata.com email address. NTT DATA will not use any non-NTT DATA or personal email domains (Gmail, Yahoo, etc.) or personal communication channels (WhatsApp, Facebook etc) at any time during the recruitment process. 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