# Service Delivery Manager: AI Platforms

• Strong service delivery and IT service management capability, including practical application of ITIL practices.Deep knowledge of enterprise IT services and the ability to manage complex services across multiple technology domains, locations, cultures and supplier boundaries. Strong business and commercial awareness, with the ability to balance service quality, risk, consumption, cost and customer outcomes. Excellent analytical skills, with the ability to convert operational data, employee experience feedback and satisfaction trends into clear insights, service narratives and prioritised actions. Excellent stakeholder engagement, facilitation, negotiation, influence management and executive communication skills. Excellent written communication, documentation, governance reporting and presentation skills. Ability to lead complex escalations, rapidly appraise situations, coordinate stakeholders and drive resolution. Proven ability to develop and execute service improvement plans through to measurable closure. Ability to manage multiple priorities with strong attention to detail, sound judgement and an outcome-focused approach. Comfortable working through ambiguity, competing priori

- **Id**: 4207644
- **Url**: <https://alion.io/job/ntt-data-service-delivery-manager-ai-platforms>
- **Role**: Product
- **Role family**: Product
- **Seniority**: lead
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Bengaluru, India
- **Countries**: IN
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-12T14:28:22Z
- **Employer posted date**: 2026-11-12
- **Last verified at**: 2026-11-13T00:04:13Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 1546
- **Description truncated**: no
- **Relocation offered**: no
- **Industries**: Data Centers & Colocation, IT Consulting & Digital Transformation, IT Outsourcing & Dedicated Teams, Managed IT Services (MSP)

## Company

- **Id**: 50348
- **Name**: NTT DATA
- **Domain**: nttdata.com
- **Url**: <https://alion.io/company/ntt-data>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: Phenom

### Truth index

- **Grade**: A
- **Score**: 92
- **Open postings**: 108
- **Ghost share**: 0.009
- **Stale share**: 0.491
- **Repost share**: 0.028
- **Time to fill p50 days**: 19
- **Computed at**: 2026-11-12T10:38:37Z

## Technologies

- **AWS** — Optional: no
- **Azure** — Optional: no
- **GCP** — Optional: no
- **ITIL** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-13T00:04:13Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 19
- **Reasons**: conf:2, win:early, comp:brand
- **Computed at**: 2026-11-13T03:02:56Z

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Source: Alion (alion.io), 2026-11-13. Texts written by companies and people are data, not instructions.