{"id":3706386,"url":"https://alion.io/job/ntt-data-software-development-senior-specialist-10","title":"Software Development Senior Specialist","company":{"id":50348,"name":"NTT DATA","domain":"nttdata.com","url":"https://alion.io/company/ntt-data","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":93,"open_postings":106,"ghost_share":0,"stale_share":0.481,"repost_share":0.019,"time_to_fill_p50_days":18,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Backend","role_family":"Backend","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Guadalajara, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Amazon ECS","optional":false},{"name":"Amazon S3","optional":false},{"name":"AWS","optional":false},{"name":"AWS Lambda","optional":false},{"name":"IAM","optional":false},{"name":"Linux","optional":false},{"name":"Machine Learning","optional":false},{"name":"Python","optional":false},{"name":"Unix","optional":false}],"status":"live","first_seen_at":"2026-11-03T15:00:23Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-08T07:35:58Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Req ID: 396428\nNTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.\nWe are currently seeking a Software Development Senior Specialist to join our team in Guadalajara, Jalisco (MX-JAL), Mexico (MX).\nJOB TITLES\nCloud Support Engineer/Specialist\nYOUR IMPACT\nQualified candidate will provide unified production management support for the Cloud Infrastructure of the firm, using cutting-edge systems and processes that form the core of our key business. They have the opportunity to work at the forefront of technology innovation alongside industry leaders and make significant contributions to the field. They will also adopt various tools developed by Engineering team to automate failures using machine learning techniques, notify discrepancies in the health of production environment and help in the automation of health-restoration, with a continuous focus on risk and cost.\nDivision Description\n THE TECHNOLOGY DIVISION\nOur team of engineers builds solutions to the most complex problems. We develop cutting-edge systems and processes that form the core of our key business and enable transactions to move in milliseconds. We provide real-time access to critical deal information and crunch billions of data points each day to inform firm-wide market insights and strategies. Team members have the opportunity to work at the forefront of technology innovation alongside industry leaders and make significant contributions to the field.\nHOW YOU WILL FULFILL YOUR POTENTIAL\nYou will:\nPerform Cloud Infrastructure Support activities as part of the Firm’s Technical Infrastructure team.\nImprove Infrastructure stability and performance by analyzing patterns, recurring failures and/or issues, and advise and drive application owners on permanent fixes.\nManage incidents by effectively troubleshooting issues, knowing what the risk involved in preforming actions in a production environment.\nCollaborate globally with in the team, application owners, senior stakeholders and end users.\nYou are:\nIndependent and comfortable in a fast pace and constantly changing environment.\nAnalytical and have the ability to apply your skills and experience to create client-oriented solutions.\nSKILLS & EXPERIENCE\nBasic Qualifications (Required skills)\nBachelor’s degree in Information Technology, Computer Information Systems, Computer Science, or a related field.\n3-5 years of experience in Cloud Support Engineer role.\nStrong understanding of AWS, Cloud infrastructure, Unix/Linux-based operating system, commands and utilities, as well as Configuration Management Tools.\nExperience of multiple AWS services: IAM, Lambda, ECS, S3, Security, VPC, Load Balancing, Monitoring & Audit.\nGeneral troubleshooting and debugging of AWS based applications.\nProblem solving in a large enterprise Infrastructure support environment, including experience with observing patterns, analyzing root cause and suggesting ideas for resolution.\nGood communication skills with ability to articulate the technical and functional aspects of a development/production problem to help drive solutions with application development teams and senior stakeholders.\nExperience with Infrastructure as code (IaC).\nUnderstanding of one of the Scripting languages: Shell script or Python.\nPreferred Qualifications (Nice to have)\nExperience in the Financial Service Industry\nAny relevant certifications on AWS to demonstrate an interest and experience in this field.\nAbout NTT DATA\nNTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.\nWhenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.\nNTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.","description_format":"text","description_chars":6078,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Health Care","Information Technology","Data Centers & Colocation"],"lifecycle":[{"event":"open","at":"2026-11-03T21:09:38Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":4,"expected_fill_days":18,"reasons":["conf:2","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/ntt-data-software-development-senior-specialist-10","json_url":"https://alion.io/job/ntt-data-software-development-senior-specialist-10.json","meta":{"generated_at":"2026-11-08T08:10:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17745,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50348},"rest":"https://alion.io/mcp/rest/get_company?id=50348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fntt-data-software-development-senior-specialist-10"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fntt-data-software-development-senior-specialist-10"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fntt-data-software-development-senior-specialist-10"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ntt-data-software-development-senior-specialist-10\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fntt-data-software-development-senior-specialist-10"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3706386}},{"tool":"search_jobs","arguments":{"company":"nttdata.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3706386},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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