{"id":3476434,"url":"https://alion.io/job/ntt-data-systems-support-senior-associate-mdm-intune-specialist","title":"Systems Support Senior Associate-MDM Intune specialist","company":{"id":50348,"name":"NTT DATA","domain":"nttdata.com","url":"https://alion.io/company/ntt-data","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Phenom","truth_index":{"grade":"A","score":94,"open_postings":93,"ghost_share":0,"stale_share":0.441,"repost_share":0.011,"time_to_fill_p50_days":17,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":25000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"Microsoft Defender","optional":false},{"name":"Microsoft Entra ID","optional":false},{"name":"Power BI","optional":false},{"name":"VMWare","optional":false},{"name":"VPN","optional":false},{"name":"Wi-Fi","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-29T14:04:51Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T09:15:50Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.\nWe are currently seeking a Systems Support Senior Associate-MDM Intune specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN).\nJob Title\nGrade 6 - MDM Intune specialist - iOS/Android mobile devices\nGrade\nGrade 6 - MDM Support Engineer\nLocation\nIndia (Noida, Bangalore)\nEmployment Type\nFull-time, Permanent\nExperience\n4-8 years in INTUNE MDM and Enterprise Endpoint & MDM Management (Intune, SCCM)\nReports To\nDelivery Manager - EPM Practice\nRole Overview\nThe Grade 6 - MDM Intune specialist - iOS/Android mobile devices - is overall, would be someone with 4-8 years of IT experience and solid hands-on expertise inMicrosoft Intune, mobile issues in iOS / Android device management, and customer-facing L2 support operations.\nAtleast 3 to 5yr of hands on experience in MDM L2 team supporting on tools mainly Microsoft Intune, AirWatch / Workspace ONE, XenMobile, MobileIron, MaaS360 etc.\nProvide mobility MDM end user support in Adding or Deleting users from the EMM console, Performing remote device management actions like Device Wipe, Enterprise Wipe, and Password Reset also device enrolment, password, Configuration, Application, Email issues, DEP Enrollment etc.\nWorking knowledge in troubleshooting all device platforms (iOS and Android, BlackBerry) with multiple applications.\nParticipation in mobility MDM daily operations meeting, ensuring compliance and meet customer expectations for your respective sites.\nTroubleshoot Mobility MDM tasks, trouleshoot the MDM issues and escalate to the L3 MDM team accordingly.\nEnforce the customer MDM troubleshooting and resolution in quick time.\nProvide support in MDM, MAM(mobile email management administration) like Whitelist/Blacklist devices & pushing configuration profiles to the device utilizing the EMM Portal\nsupport mobile Application Management like remove and adding users to MAM policies, report on applications installed on devices.\nSupporting customer environments on 24x7x365 basis.\nInteract with a large variety of clients to provide Mobility MDM L2 level technical support for Mobility/Exchange related incidents and requests.\nUnderstand requirements, analyze networking issue and provide first level updates and recommendations.\nShould be experienced on Intune/SCCM/MECM for customer and actively support Deployment, Patching on Windows desktop/laptop using Intune. Should be strong in new technologies as AI, AutoPilot etc. and be prepared to handle any new support in other NTT customers, training on Azure, Microsoft 365 Fundamentals: Microsoft 365 Certified: Endpoint Administrator Associate as a part of regular technical upgradation.\nMeet and manage MDM mobility agreements with customers through troubleshooting the MDM issues and resolving.\nParticipation in daily operations meeting, ensuring compliance and meet the customer desired resolutions for your respective sites and service area.\nInteract with a large variety of clients to provide Mobility and MDM related L2 Level technical support for Mobility/Exchange related incidents and requests.\nMicrosoft SCCM / MECM - Platform Lead Engineering\nLead SCCM/MECM architecture and administration for enterprise client environments - site hierarchy, boundary groups, DP management, and content distribution governance.\nOwn Software Update Management in SCCM - SUP/WSUS architecture, ADR design, phased deployment rings, maintenance windows, and patch compliance reporting.\nLead application deployment design and governance - MSI/MSIX/EXE deployments, detection rules, supersedence chains, phased rollouts, and software lifecycle management.\nGovern OS Deployment (OSD) and task sequence engineering - Windows 11 deployment, in-place upgrade (IPU), and golden image integration within SCCM.\nLead SCCM co-management configuration - workload transition planning, policy authority management, and Cloud Attach/CMG enablement for internet-based device management.\nManage SCCM client health - client installation, push deployment, health monitoring, and remediation across large device populations.\nGovern SCCM reporting infrastructure - SSRS compliance dashboards, custom WQL collection queries, and Power BI integration for operational reporting.\nLead SCCM CB upgrade planning and execution - site server upgrades, console updates, and post-upgrade validation.\nAct as L3 escalation authority for Priority-1/Priority-2 SCCM incidents, driving root cause analysis and permanent resolution.\nCo-Management - Intune & SCCM Integration\nLead co-management architecture design - defining workload split between SCCM and Intune, phased workload transition planning, and pilot group targeting.\nConfigure and govern Cloud Management Gateway (CMG) for internet-based SCCM client management and co-managed device support.\nManage Cloud Attach enablement - Tenant Attach, Endpoint Analytics, and Microsoft Defender for Endpoint integration via SCCM.\nDefine and govern co-management enrolment policies - automatic Intune enrolment for co-managed devices and compliance workload alignment.\nLead patch workload authority decisions within co-management - determining SCCM vs Intune/WUfB patch ownership per device population.\nDrive full Intune migration planning for SCCM-managed estates - discovery, readiness assessment, phased execution, and post-migration stabilisation.\nRequired Skills\nMicrosoft Intune\nMAM / App Protection Policies - BYOD and corporate device scenarios\nAtleast 2 to 4yr of hands on experience in MDM Intune L2 team supporting on tools mainly Microsoft Intune, AirWatch / Workspace ONE, XenMobile, MobileIron, MaaS360 etc.\nEnforce the customer MDM troubleshooting and resolution in quick time for iOS/Android mobile devices & escalation to MDM L3 team wherever required\nProvide support in MDM, MAM(mobile email management administration) like Whitelist/Blacklist devices & pushing configuration profiles to the device utilizing the EMM Portal\nProvide mobility MDM end user support for iOS/Android mobile devices in Adding or Deleting users from the EMM console, Performing remote device management actions like Device Wipe, Enterprise Wipe, and Password Reset also device enrolment, password, Configuration, Application, Email issues, DEP Enrollment etc.\nSupport mobile Application Management like remove and adding users to MAM policies, report on applications installed on devices.\nConfiguration profiles - Windows 10/11 restrictions, VPN, Wi-Fi, certificates, email\nEndpoint Security policies - Defender for Endpoint, Firewall, BitLocker, ASR, Security Baselines\nApp deployment - Win32, LOB, MSIX, Microsoft Store lifecycle management\nCertificate delivery - SCEP/PKCS via NDES/Intune Certificate Connector\nMicrosoft SCCM / MECM\nSCCM Current Branch - site administration, hierarchy, CB upgrade management (advanced level)\nSoftware Update Management - SUP, WSUS, ADR, maintenance windows, phased deployment rings\nApplication deployment - MSI/MSIX/EXE, detection rules, supersedence, phased rollouts\nOS Deployment - task sequences, Windows 11 OSD, in-place upgrade (IPU)\nCo-management - workload transition, Cloud Attach, CMG, Tenant Attach, Endpoint Analytics\nSCCM client health - monitoring, push deployment, remediation at scale\nReporting - SSRS, WQL collection queries, Power BI integration\nMust-Have Skills\nTechnical Skills\nMicrosoft Intune\niOS & Android troubleshooting\nDevice Enrollment Program (DEP) / Apple Business Manager\nConfiguration Profiles\nCompliance Policies\nMobile Application Management (MAM)\nSCCM / MECM\nWindows Autopilot\nAzure AD / Entra ID\nMicrosoft 365 Fundamentals\nAdditional Advantage\nAirWatch / Workspace ONE\nMobileIron\nBlackBerry UEM\nMaaS360\nXenMobile\nTelecom Lifecycle Management (TLM)\nTangoe / NexTem\nMinimum Requirements:\nGood documentation skills\nGood verbal and written skills.\nCapable of effective communication\nCustomer/Client facing skills\nFamiliarly and theoretical knowledge of ITIL processes, preferred certification in ITIL foundation course.\nExperience Required\nRequirement\nExperience\nTotal IT Experience\n4-8 Years\nHands-on MDM Support\n2-4 Years\nCustomer Support\nRequired\nL2 Support Experience\nRequired\nIntune/SCCM Experience\nStrongly Preferred\nPreferred Certifications\nIntune Certification\nVMware Workspace ONE Certification\nAzure Fundamentals (AZ-900)\nITIL Foundation\nMCSE / Exchange Certifications\nMicrosoft Certified: Endpoint Administrator Associate (MD-102)\nMicrosoft 365 Fundamentals (MS-900)\nAbout NTT DATA\nNTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.\nWhenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com, @nttdatafed.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.\nNTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.","description_format":"text","description_chars":11093,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Health Care","Information Technology","Data Centers & Colocation"],"lifecycle":[{"event":"open","at":"2026-10-29T18:55:01Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":17,"reasons":["conf:0","velocity","win:early","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/ntt-data-systems-support-senior-associate-mdm-intune-specialist","json_url":"https://alion.io/job/ntt-data-systems-support-senior-associate-mdm-intune-specialist.json","meta":{"generated_at":"2026-10-31T10:57:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16794,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":50348},"rest":"https://alion.io/mcp/rest/get_company?id=50348"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fntt-data-systems-support-senior-associate-mdm-intune-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fntt-data-systems-support-senior-associate-mdm-intune-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fntt-data-systems-support-senior-associate-mdm-intune-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ntt-data-systems-support-senior-associate-mdm-intune-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fntt-data-systems-support-senior-associate-mdm-intune-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3476434}},{"tool":"search_jobs","arguments":{"company":"nttdata.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3476434},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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