{"id":4192123,"url":"https://alion.io/job/ntt-manager-data-centre-operations-2","title":"Manager, Data Centre Operations","company":{"id":121,"name":"NTT","domain":"global.ntt","url":"https://alion.io/company/ntt","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":76,"open_postings":239,"ghost_share":0,"stale_share":0.946,"repost_share":0,"time_to_fill_p50_days":25,"computed_at":"2026-11-12T10:38:37Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":104000,"max":148000,"currency":"USD","period":"year","gross":null,"usd_annual":148000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false}],"status":"live","first_seen_at":"2026-11-12T19:37:45Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T19:37:45Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Make an impact with NTT DATA\nJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.\nYour day at NTT DATA\nThe Manager, Data Center Operations - AI Data Center Deployments is responsible for the operational management, safe execution and scaling of AI Data Center infrastructure deployments across assigned sites.\nThe role provides leadership across site operations, workforce management, Health & Safety, recruitment, mobilization and operational scaling, ensuring deployments are delivered safely, efficiently and in accordance with customer requirements, approved procedures, project schedules and quality standards.\nThe Manager leads the operational delivery organization across Site Leads, Shift Leads, Data Center Engineers/Technicians and specialist resources, while coordinating closely with Project/Program Management, technical leadership, customers, vendors and staffing partners.\nA key focus of the position is building a safe, repeatable and scalable delivery capability that can support multiple Data Halls, PODs and AI Data Center locations as customer demand expands.\nKey Responsibilities\nOperational Delivery\nManage day-to-day operational execution of AI Data Center build-outs across assigned sites.\nLead delivery across infrastructure QA, defect remediation, asset scanning and validation, liquid cooling activities, power/network readiness and Pharmacy/Break-Fix operations. These activities reflect the current deployment lifecycle being executed across the AI DC program.\nProvide operational leadership to Site Leads, Shift Leads, engineers, technicians and specialist resources.\nMonitor productivity, quality, milestones and completion status and drive resolution of operational blockers.\nCoordinate customer, engineering, project management, vendor and site dependencies required to maintain delivery.\nTraveling between locations is a necessary requirement\nHealth & Safety\nOwn Health & Safety as a fundamental operational priority across assigned AI Data Center deployments.\nEnsure all operational personnel understand and comply with customer, site and organizational Health & Safety requirements.\nEnsure required safety training, PPE requirements, site orientation and operational readiness activities are completed before personnel undertake onsite work.\nDrive a strong safety culture across Site Leads, Shift Leads, technicians, engineers, contractors and vendor personnel.\nEnsure safety risks, incidents, unsafe conditions and compliance concerns are identified, escalated and appropriately addressed.\nPartner closely with dedicated Health & Safety resources and site leadership to maintain safe working practices throughout deployment activities.\nReinforce adherence to approved SOPs, MOPs, escalation procedures and operational controls.\nThe current AI DC operating model already incorporates a dedicated Health & Safety Officer, OSHA 10 certification, site-specific safety training, PPE standards and safety requirements as part of operational readiness. \nRecruitment, Workforce Management & Scaling\nOwn operational workforce planning to ensure appropriate staffing and skills are available to meet current and forecast AI Data Center deployment requirements.\nWork closely with recruitment teams, staffing agencies, vendor partners and internal leadership to recruit and mobilize Data Center resources.\nManage operational onboarding requirements including background clearances, customer/site access, training and deployment readiness.\nDevelop staffing and capacity plans capable of supporting 24x7 operations, concurrent Data Hall activity and multiple deployment locations.\nBuild and maintain a sustainable core team of experienced AI Data Center personnel that can be leveraged to mobilize and stabilize new sites.\nSupport contractor-to-FTE conversion and other workforce strategies designed to retain critical knowledge and skills as the program scales.\nCoordinate movement of experienced resources between deployments to enable knowledge transfer, accelerate mobilization and develop new teams.\nIdentify future skills and capacity requirements early enough to support recruitment, training and deployment planning.\nBuild organizational bench strength to reduce dependency on individual resources and support continued expansion.\nThese areas directly reflect current operational requirements. The latest reporting identifies background-check turnaround as a constraint to onboarding, concurrent Data Hall/site activity as a capacity consideration, and conversion of key contractors to FTEs as part of retaining critical knowledge while the AI DC program scales.\nGovernance, Risk & Reporting\nOwn operational risk identification, escalation and mitigation across assigned deployments.\nEnsure effective shift handover and daily operational reporting disciplines.\nProvide accurate operational input into daily, weekly and monthly program reporting covering delivery, staffing, safety, issues, risks and forward requirements.\nThe established AI DC reporting framework includes Shift Handovers, Daily Rollups, Weekly Updates and Monthly Reporting.\nPartner with Project and Program Management on milestones, RAID management, workforce requirements and customer governance.\nCapture lessons learned and continuously improve operating procedures and deployment practices to support repeatable execution across future AI Data Center sites.\nKnowledge and Attributes\nStrong knowledge of Data Center operations, infrastructure deployment and mission-critical environments.\nKnowledge of AI/high-density compute infrastructure and large-scale rack deployment environments.\nUnderstanding of rack installation, asset validation, structured cabling, liquid cooling, power/network readiness and break-fix operations.\nStrong Health & Safety knowledge and demonstrated ability to establish a safety-first operational culture.\nUnderstanding of SOPs, MOPs, risk controls, incident management and escalation procedures.\nStrong workforce planning, recruitment, onboarding and resource-management capability.\nProven ability to scale technical delivery teams across multiple shifts, Data Halls or locations.\nStrong leadership and people-management capability across diverse technical teams.\nStrong problem-solving, risk-management and operational decision-making skills.\nStrong customer and stakeholder-management capability.\nAbility to operate effectively within fast-moving deployment environments with changing priorities.\nStrong written and verbal communication skills, including operational and executive-level reporting.\nDemonstrated focus on accountability, safety, quality, employee development and continuous improvement.\nAcademic Qualification\nBachelor’s degree in Information Technology, Engineering, Computer Science, Construction Management, Operations Management, Business Management or a related discipline preferred.\nEquivalent combination of relevant technical qualifications, certifications and significant Data Center/infrastructure delivery experience may be considered.\nRelevant Data Center, project management, infrastructure or Health & Safety certifications are advantageous.\nOSHA or equivalent Health & Safety training is advantageous for positions supporting onsite Data Center deployment activities.\nNTT DATA provides a reasonable range of compensation for U.S.-based positions. The starting pay range for this role is $104,000 to $148,000 annually. Actual compensation will depend on a number of factors, including the candidate’s relevant experience, technical skills, and other qualifications.\nThis position may also be eligible for incentive compensation based on individual and/or company performance.\nThis position is eligible for company benefits including medical, dental, and vision insurance with an employer contribution, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.\nWorkplace type:\nHybrid WorkingAbout NTT DATA\nNTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune\nGlobal 100. We are committed to accelerating client success and positively impacting society through\nresponsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with\nunmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and\napplication services. Our consulting and industry solutions help organizations and society move\nconfidently and sustainably into the digital future. As a Global Top Employer, we have experts in more\nthan 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as\nestablished and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each\nyear in R&D.\nEqual Opportunity Employer\nNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.\nThird parties fraudulently posing as NTT DATA recruiters\nNTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. 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