{"id":1767359,"url":"https://alion.io/job/ntt-manager-data-centre-operations","title":"Manager, Data Centre Operations","company":{"id":121,"name":"NTT","domain":"global.ntt","url":"https://alion.io/company/ntt","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":140000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T00:00:00Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-12T19:25:16Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"Make an impact with NTT DATA\nJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.\nYour day at NTT DATA\nThe Manager, Data Center Operations provides leadership and oversight for engineering teams supporting provisioning, decommissioning, remediation, and operational services across data center locations. This role partners closely with project teams, customers, vendors, and internal stakeholders to deliver operational excellence, optimize resource utilization, manage financial and billing performance, and ensure the successful execution of data center programs while maintaining service levels and operational compliance.\nThe role requires travel to various US based locations between 25%-50% of the time.\nKey responsibilities:\nLead and manage geographically distributed engineering teams responsible for data center provisioning, decommissioning, remediation, migration, and operational support activities across multiple sites.\nDrive the successful execution of customer and internal projects, ensuring delivery against scope, schedule, quality, safety, and operational objectives.\nOversee day-to-day operational performance, resource planning, workforce utilization, and service delivery to meet customer commitments and business targets.\nEstablish and maintain effective cross-functional partnerships with project management, engineering, logistics, deployment, operations, supply chain, and customer stakeholders.\nManage vendor and subcontractor performance, including service quality, compliance, productivity, financial accountability, and contractual obligations.\nProvide leadership during operational incidents and customer escalations, ensuring timely resolution, effective communication, root cause analysis, and implementation of corrective actions.\nDevelop and implement operational processes, standards, and continuous improvement initiatives to increase efficiency, reduce risk, improve quality, and enhance customer satisfaction.\nEnsure adherence to operational procedures, safety standards, quality controls, and customer-specific requirements across all delivery activities.\nOversee financial performance, including budgeting, forecasting, billing validation, cost management, revenue capture, and operational reporting.\nSupport business growth through operational readiness planning, customer engagement, solution reviews, and strategic initiatives.\nLead performance management, coaching, career development, and succession planning for engineering and operational teams.\nProvide operational governance and reporting to senior leadership, ensuring visibility into performance metrics, risks, escalations, staffing, and project delivery status.\nKnowledge and Attributes\nStrong understanding of data center operations, infrastructure deployment, provisioning, decommissioning, remediation, and lifecycle management.\nProven ability to lead large, geographically dispersed engineering and operational teams within mission-critical environments.\nStrong project and program management capabilities with experience coordinating multiple concurrent workstreams.\nDemonstrated experience managing customer relationships, executive communications, and high-priority escalations.\nStrong vendor and supplier management experience, including performance measurement, contract compliance, and cost control.\nFinancial acumen with experience managing budgets, forecasting, billing processes, and profitability objectives.\nExcellent leadership, coaching, and team development skills.\nExceptional organizational, communication, and stakeholder management capabilities.\nStrong analytical and problem-solving skills, with the ability to make decisions in dynamic operational environments.\nAbility to prioritize competing demands while maintaining service quality and operational excellence.\nAcademic Qualifications and Certifications:\nBachelor’s degree in relevant engineering discipline required.\nPMP certification advantageous.\nRequired experience:\nAdvanced experience managing multi discipline engineering teams within a business critical environment\nWhere required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting pay range for this remote role is $140,000 - 175,000. This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on a number of factors, including the candidate’s actual work location, relevant experience, technical skills, and other qualifications. This position may also be eligible for incentive compensation based on individual and/or company performance.\nThis position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life and AD&D insurance, short and long term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally-required benefits.\nWorkplace type:\nHybrid WorkingAbout NTT DATA\nNTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune\nGlobal 100. We are committed to accelerating client success and positively impacting society through\nresponsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with\nunmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and\napplication services. Our consulting and industry solutions help organizations and society move\nconfidently and sustainably into the digital future. As a Global Top Employer, we have experts in more\nthan 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as\nestablished and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each\nyear in R&D.\nEqual Opportunity Employer\nNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.\nThird parties fraudulently posing as NTT DATA recruiters\nNTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. 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