{"id":1767466,"url":"https://alion.io/job/ntt-senior-engineer-ms-wintel","title":"Senior Engineer - MS, Wintel","company":{"id":121,"name":"NTT","domain":"global.ntt","url":"https://alion.io/company/ntt","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12500,"max_usd":32000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":20},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false},{"name":"Hyper-V","optional":false},{"name":"Incident Management","optional":false},{"name":"ITIL","optional":false},{"name":"Jira","optional":false},{"name":"Nagios","optional":false},{"name":"PowerShell","optional":false},{"name":"ServiceNow","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"VMWare","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-09-23T00:00:00Z","employer_posted_date":"2026-09-23","last_verified_at":"2026-10-12T06:35:34Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Make an impact with NTT DATA\nJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it’s a place where you can grow, belong and thrive.\nKey Responsibilities\nProvide L2 support for Windows Server environments, including Windows Server 2012/2016/2019/2022.\nTroubleshoot and resolve incidents related to OS performance, server availability, hardware alerts, services, and applications.\nManage and troubleshoot Active Directory, Group Policy, DNS, DHCP, and file/print services.\nHandle user access, permissions, NTFS/share permissions, and local/domain account-related issues.\nMonitor server health, event logs, disk utilization, CPU, memory, and service availability.\nPerform patching activities, vulnerability remediation, and security updates in accordance with change-management procedures.\nTroubleshoot Windows clustering, IIS, RDP, WSUS, and basic PowerShell-related issues, as applicable.\nSupport backup and restore activities and coordinate with backup/storage teams for failures.\nInvestigate recurring incidents, conduct root cause analysis, and create problem tickets where required.\nEscalate unresolved or high-priority issues to L3 teams, SMEs, vendors, or Microsoft, with complete troubleshooting details.\nCreate and update incident records, work notes, knowledge articles, SOPs, and technical documentation.\nParticipate in shift handovers, daily operational reviews, and customer/team calls.\nFollow SLA, ITIL processes, change management, incident management, and problem management procedures.\nCoordinate with network, storage, database, security, and application teams to resolve cross-functional issues.\nRequired Technical Skills\nStrong knowledge of Windows Server administration and troubleshooting.\nExperience with Active Directory, DNS, DHCP, Group Policy, IIS, and file server management.\nUnderstanding of Windows event logs, performance monitoring, and service management.\nBasic knowledge of PowerShell scripting and automation.\nKnowledge of patch management tools such as WSUS, SCCM, or similar tools.\nFamiliarity with monitoring tools such as SCOM, SolarWinds, Nagios, or similar platforms.\nBasic understanding of virtualization platforms such as VMware or Hyper-V.\nKnowledge of backup tools and restoration procedures.\nUnderstanding of ITIL processes and ticketing tools such as ServiceNow, Remedy, or Jira.\nExp Required: 4.5 - 7 Yrs.\nEducation Qualification: B.Tech/B.E.\nWorkplace type:\nOn-site WorkingAbout NTT DATA\nNTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune\nGlobal 100. We are committed to accelerating client success and positively impacting society through\nresponsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with\nunmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and\napplication services. Our consulting and industry solutions help organizations and society move\nconfidently and sustainably into the digital future. As a Global Top Employer, we have experts in more\nthan 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as\nestablished and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each\nyear in R&D.\nEqual Opportunity Employer\nNTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.\nThird parties fraudulently posing as NTT DATA recruiters\nNTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.","description_format":"text","description_chars":4467,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Information Technology","Internet Services","Systems Integrators"],"lifecycle":[{"event":"open","at":"2026-10-03T14:17:58Z"}],"visa":[],"liveness":{"score":26,"band":"fade","label":"Fading","p_open":1,"p_active":0.588,"p_room":0.45,"age_days":19,"expected_fill_days":10,"reasons":["conf:0","velocity","win:tail","comp:brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/ntt-senior-engineer-ms-wintel","json_url":"https://alion.io/job/ntt-senior-engineer-ms-wintel.json","meta":{"generated_at":"2026-10-12T09:11:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13845,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":121},"rest":"https://alion.io/mcp/rest/get_company?id=121"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fntt-senior-engineer-ms-wintel"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fntt-senior-engineer-ms-wintel"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fntt-senior-engineer-ms-wintel"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ntt-senior-engineer-ms-wintel\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fntt-senior-engineer-ms-wintel"}]}