ServiceNow Request/Catalog Consultant

NTT DATA Romania • German: C1 • English: C1 • Bachelor's Degree • 11 days ago

Smart Apply

Similar jobs

1,489,311open jobs

89,981companies

226,845added this week

Browse all

Location

In office (Cluj-Napoca)

Seniority

Middle · 4+ years exp

Confirmed on the employer's own hiring board on Oct 12, 2026. First seen by Alion on Oct 2, 2026.

Overview

Company

Impact

Profile match

NTT DATA Romania

NTT DATA Romania is the Romanian arm of the Japanese IT services group NTT DATA, delivering software development, cloud, data, SAP, Salesforce and cybersecurity projects for clients in Europe. It works from offices in Bucharest, Cluj-Napoca, Iasi, Brasov, Timisoara and Sibiu, on assignments such as European Commission customs digitalisation, telecom data platforms and automotive software, and its board also lists roles in Novi Sad and Rio de Janeiro. It hires Java, full-stack and frontend developers, data and platform engineers, DevOps and AUTOSAR engineers, SAP consultants, project managers and security specialists.

nttdata.ro • Rio de Janeiro • Bucharest • Cluj-Napoca • Iași • Timișoara • 1001-5000 employees

Tech stack of NTT DATA Romania

Who we are

We drive innovation - from advisory and implementation to managed services and beyond, powered by a global team of over 18,500 experts representing over 90 nations in more than 30 countries. With SAP at our core and a powerful ecosystem of partners like Microsoft and ServiceNow, we continuously improve solutions and AI-driven technology to make them work for companies - and for their people.

As part of NTT DATA, a $30+ billion business and technology services, AI and digital infrastructure leader. As a Global Top Employer, NTT DATA serves 75% of the Fortune Global 100 and, with experts in over 70 countries, co-innovates solutions that encourage experimentation and recognize great work. With us, you have endless opportunities to think big, act bold and take ownership. Make this the place where you belong, learn, and build your network.

We are looking for a ServiceNow Service Catalog Developer to join our team, to implement and enhance ServiceNow Service Catalog solutions.

What you'll be doing

Design, configure, and implement ServiceNow Service Catalog solutions.
Develop and maintain Catalog Items, Service Offerings, and Fulfillment Flows.
Translate functional requirements into technical ServiceNow implementations in collaboration with Process and Requirements Analysts.
Support the consolidation and redesign of existing ordering channels into a unified ServiceNow Service Catalog.
Develop workflows and automation to streamline request fulfillment processes.
Configure and maintain catalog forms, variables, approvals, and associated workflows
Ensure solutions follow ServiceNow best practices, governance standards, and maintainability guidelines.
Perform testing, troubleshooting, and continuous improvements of catalog functionality.
Collaborate with platform administrators, developers, and stakeholders throughout the implementation lifecycle.

What you’ll bring along

Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience
At least 4 years of hands-on experience as a Service Catalog Developer, ideally in ServiceNow context
Hands-on experience developing within the ServiceNow Service Catalog.
Experience creating Catalog Items, Record Producers, Service Offerings, and Fulfillment Flows.
Knowledge of ServiceNow workflow and Flow Designer.
Understanding of IT service request management and fulfillment processes.
Experience translating business requirements into technical ServiceNow solutions.
Strong analytical, problem-solving, and communication skills.
Ability to work collaboratively in cross-functional project teams.
Strong communication skills and advanced English and German.