{"id":1917334,"url":"https://alion.io/job/nttdatausa-com-senior-programme-management-consultant-servicenow-spm","title":"Senior Programme Management Consultant – ServiceNow SPM","company":{"id":678725,"name":"NTT DATA USA","domain":"nttdatausa.com","url":"https://alion.io/company/nttdatausa","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_regions","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["AR","BR","CO","MX","AI","AG","AW","BS","BB","BZ","BM","BO","VG","BQ","KY","CL","CR","CW","DM","DO","EC","SV","FK","GF","GD","GP","GT","GY","HT","HN","JM","MQ","MS","NI","PA","PY","PE","PR","KN","LC"],"hiring_countries_total":48,"salary":{"min":36,"max":41,"currency":"USD","period":"hour","gross":null,"usd_annual":82000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-05T16:42:49Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-25T07:08:59Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Location: 100% remote, seeking candidates located in LATAM.\nContract Length: 1 year, with potential for extension.\nContract Rate: $36-41 per hour in USD. Final rate will be determined based on relevant experience and overall fit for the position.\nNTT DATA is seeking a Senior Programme Management Consultant - ServiceNow SPM with extensive experience in programme and portfolio management, PMO governance, Strategic Portfolio Management (SPM), and enterprise portfolio platforms. The consultant will oversee a portfolio of projects, support Fund-wide critical initiatives, strengthen governance and reporting, and contribute to the implementation, adoption, and continuous improvement of ServiceNow Strategic Portfolio Management. \nResponsibilities:\nOversee a portfolio of projects to ensure alignment with organizational goals and strategic priorities, while monitoring project performance, risks, opportunities, and required corrective actions. \nManage stakeholder communication and expectations across the project portfolio and provide regular portfolio and project updates to senior management. \nEnsure projects follow established PMO governance standards, frameworks, and best practices, including project reviews, quality monitoring, risk management, and timely escalation of issues. \nSupport the design, implementation, adoption, and continuous improvement of the ServiceNow Strategic Portfolio Management (SPM) platform, including portfolio structures, workflows, dashboards, reporting, governance processes, and data quality. \nSupport SPM implementation activities including process design, data readiness, testing, stakeholder engagement, adoption, portfolio workflows, resource management, and benefits-tracking capabilities. \nContinuously evaluate and improve PMO tools and processes to strengthen project tracking, portfolio reporting, governance, and overall project management effectiveness. \nSupport Fund-wide critical projects and work closely with project managers to strengthen delivery, address complex project issues, and achieve optimum results. \nMentor and guide project managers and promote effective collaboration across cross-functional teams while fostering continuous improvement in project management practices. \nWork with senior leadership to support portfolio prioritization, demand management, resource and capacity planning, benefits tracking, and alignment of projects with organizational strategic objectives. \nMaintain and enhance project and portfolio performance reports and executive dashboards covering portfolio health, prioritization, resource and capacity information, risks, benefits, and critical milestones. \nMaintain comprehensive project documentation and promote consistency in project management and reporting practices across the portfolio. \nCollaborate with Risk Management, Security, the Business Transformation Unit, Communications, and project teams to support risk mitigation, security requirements, process reengineering, change management, and project communications. \nWork with the license provider and system integrator supporting critical projects to maintain effective vendor relationships and smooth project operations. \nRequired Experience:\nDemonstrated experience applying Strategic Portfolio Management (SPM) practices in a PMO or enterprise portfolio environment is required. \nA minimum of seven years of progressively responsible experience in project or programme management, administration, or related area is required. \nExperience in successfully managing and completing complex project(s) in a multicultural environment is required. \nKnowledge of Strategic Portfolio Management (SPM) concepts, processes and methodologies is required. \nExperience working with a Strategic Portfolio Management (SPM) platform to support portfolio planning, prioritization, governance, demand/project management, resource and capacity management, benefits tracking and portfolio reporting is required. \nWorking experience in the pension (or financial) ERP system is required. \nExperience in implementing projects and Programs end to end including process improvement, Project planning and implementation, Project tracking, documentation, reporting and dashboard is required. \nNice-to-Have:\nExperience with ServiceNow Strategic Portfolio Management (SPM), including implementation, configuration and/or operational use, is desirable. \nSystem design knowledge is desirable. \nUnderstanding of the UN system is desirable. \nTools & Technologies:\nServiceNow Strategic Portfolio Management (SPM). \nEnterprise Strategic Portfolio Management platforms. \nPortfolio planning, prioritization, governance, demand/project management, resource and capacity management, benefits tracking, dashboards, and portfolio reporting. \nPension or financial ERP systems. \nEducation & Certifications:\nAdvanced university degree (Master’s degree or equivalent) in business administration, management, economics, computer science, information systems or a related field. A first-level university degree in combination with qualifying experience may be accepted in lieu of the advanced university degree. \nA professional certification in project management, such as Project in Controlled Environment Version 2 (PRINCE2), Project Management Professional (PMP) or any other equivalent project management certification, is required. \nRequired Equipment: This role requires the use of a personal laptop. Candidates must be comfortable with company security software and device management tools being installed on their laptop as part of the onboarding process and for the duration of the engagement.\nAbout NTT DATA\nNTT DATA is a Top 5 global IT services provider with more than 190,000 professionals across 50+ countries. We combine industry expertise with capabilities in consulting, technology, AI, cloud, applications, infrastructure, and connectivity to help organizations innovate, optimize, and transform. Through responsible innovation, we deliver meaningful business outcomes, accelerate client success, and create a positive impact on society.\nEqual Opportunity Employer\nNTT DATA is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, creed, sex, sexual orientation, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class. 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