{"id":1089961,"url":"https://alion.io/job/nubank-communications-sr-specialist","title":"Communications Sr Specialist","company":{"id":13935,"name":"Nubank","domain":"nubank.com.br","url":"https://alion.io/company/nu-bank","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":99,"open_postings":14,"ghost_share":0,"stale_share":0,"repost_share":0.071,"time_to_fill_p50_days":39,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Communications","role_family":"Communications","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":91000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":994},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-01T16:51:44Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-27T02:24:09Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":55},"description":"About Nu\nNu serves more than 140 million customers, guided by a mission to fight complexity and empower people. The company has been leading an industry transformation through innovative products and human-centered services.\nProprietary technology and data at scale power Nu’s digital platform, built to promote financial access, advancement, and transparency. Its business model thrives on customer love and lower costs, feeding a flywheel of growth and profitability.\nVisit ourInstitutional Page\nAbout the role\nThe Internal Communications Sr Specialist position, based in Mexico City, plays a pivotal role in planning and delivering clear, engaging, and consistent communications for Nu employees in Mexico. The successful candidate will have a proven track record in internal communications, executive communications, content development, employee engagement, and change communications. They will understand how to adapt messages for different employee audiences and channels, while working effectively across teams and cultures. They will be a self-starter with excellent interpersonal and communication skills, strong editorial judgment, and the ability to thrive in a fast-paced and dynamic environment.\nWhat you will do\nInternal Communications Strategy: Develop and execute internal communication strategies and plans that connect company priorities, business updates, and organizational initiatives to employees in a clear, timely, and engaging way.\n\nEmployee Channels and Content: Create, edit, and publish content for internal channels, including slack posts, internal announcements, presentations, talking points, FAQs, and other employee-facing materials.\n\nExecutive Communications: Prepare executives and senior leaders for internal communications, including all-hands meetings, leadership messages, organizational updates, and employee Q&A sessions. Help leaders communicate with clarity, empathy, and consistency.\n\nChange Communications: Design communication plans that support organizational, operational, cultural, and business changes. Translate complex information into accessible messages and equip leaders and teams to navigate change effectively.\n\nEmployee Engagement: Partner with Human Resources to develop initiatives and communication moments that strengthen employee connection, participation, understanding of company priorities, and alignment with Nu’s mission and values.\n\nInternal Issues and Crisis Communications: Support timely, accurate, and coordinated communication with employees during sensitive situations, business disruptions, or organizational changes, in partnership with relevant internal stakeholders.\n\nStakeholder Engagement: Build strong partnerships with People, Culture, Product, Operations, Legal, Compliance, Marketing, and other internal teams to gather information, align messages, and ensure consistency across employee communications.\n\nEditorial Planning and Governance: Manage editorial calendars, communication workflows, approvals, and message consistency across internal channels. Establish clear standards for tone, timing, accessibility, and audience relevance.\n\nMeasurement and Insights: Monitor the reach, engagement, and effectiveness of internal communication initiatives. Use employee feedback and communication data to improve content, channels, and future plans.\n\nCross-cultural Collaboration: Partner with communications colleagues and stakeholders across Nu’s markets to share best practices and adapt global messages to the Mexican employee context.\n\nWe are looking for a person who has\nSolid experience in internal communications, ideally in the technology, financial, or consumer sectors.\n\nExperience developing and executing internal communication plans with agility, accountability, and strong attention to detail.\n\nExperience supporting executive communications, employee engagement, change communications, or organizational communications.\n\nExcellent writing, editing, and storytelling skills, with the ability to make complex topics clear and relevant for different employee audiences.\n\nStrong stakeholder-management and collaboration skills, including the ability to work across diverse teams and cultures.\n\nExperience handling sensitive or confidential information with discretion and sound judgment.\n\nAbility to manage multiple priorities, work independently, and deliver high-quality communications in a fast-paced environment.\n\nExceptional verbaland written communication skills in both Spanish and English.WorkSetup\n\nLocation\nMexico City, Mexico\nWork model\n[Hybrid / On-Site]\nOffice requirement\n2 - 3 days per week at the office.\nOur Benefits\nMEXICO JOBS:\nChance of earning equity at Nubank - [ Reminder: Ops Teams don't have equity];\n\nFood Card\n\nNuCare - Psychological, Financial and Legal Assistance Program\n\nLife Insurance\n\nMedical Plan\n\nDental Plan\n\nNuLanguage - Language Course Program\n\nNucleo - Our learning platform of courses\n\nExtended Parental Leave\n\nDaycare Allowance\n\nParental Consultancy\n\nWork-from-home Allowance\n\nGym Partnerships\n\nHoliday Bonus (\"Aguinaldo\") of 30 days of pay per year\n\n17 days of paid vacation with 25% vacation bonus\n\nRelocation Assistance Package, if applicable\n\nOur recruitment process may involve the use of artificial intelligence-enabled tools, such as automated interview transcription and analysis, to support the evaluation process. Artificial intelligence is not used to make final hiring decisions; all decisions are made by human reviewers.\nTo maintain a consistent and fair process for every candidate, Nu does not provide individualized technical feedback. See how our policy works here","description_format":"text","description_chars":5616,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Spanish","level":"All levels","optional":false}]},"benefits":["Equity","Life insurance","Parental leave","Relocation assistance"],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Financial Services","Cards & Card Issuing","Digital Banks & Neobanks"],"lifecycle":[{"event":"open","at":"2026-09-21T13:15:35Z"},{"event":"close","at":"2026-10-05T16:53:50Z"},{"event":"reopen","at":"2026-10-22T01:19:40Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.746,"p_room":0.55,"age_days":54,"expected_fill_days":39,"reasons":["conf:2","velocity","win:tail"],"computed_at":"2026-10-26T05:57:25Z"},"pay":null,"html_url":"https://alion.io/job/nubank-communications-sr-specialist","json_url":"https://alion.io/job/nubank-communications-sr-specialist.json","meta":{"generated_at":"2026-10-27T05:14:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5002,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":13935},"rest":"https://alion.io/mcp/rest/get_company?id=13935"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnubank-communications-sr-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnubank-communications-sr-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnubank-communications-sr-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nubank-communications-sr-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnubank-communications-sr-specialist"}]}