{"id":207193,"url":"https://alion.io/job/numa-field-implementation-manager","title":"Field Implementation Manager","company":{"id":21005,"name":"Numa","domain":"numastays.com","url":"https://alion.io/company/numa","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":83,"open_postings":3,"ghost_share":0,"stale_share":0.667,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"inferred_payroll_markers","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":70000,"max":85000,"currency":"USD","period":"year","gross":null,"usd_annual":85000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AI Agents","optional":false}],"status":"live","first_seen_at":"2026-09-05T00:22:13Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-30T03:24:14Z","board_verified":true,"closed_at":null,"days_open":55,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":55},"description":"Field Implementation Manager\nLocation: Remote (U.S. and near a major airport) / Travel onsite to dealerships is required.\nSchedule: Standard business hours. Approximately 3 weeks per month of onsite travel across the U.S. and Canada.\nAbout Numa\nNuma is building the platform to power AI-native dealerships, rearchitecting automotive service and sales with advanced AI agents that automate customer interactions, streamline operations, and reimagine how dealerships work. Numa integrates AI into every aspect of dealership functions-from rescuing customer calls and voicemails that generate more revenue, to reducing customer resolution times that drive overall customer satisfaction (CSI), to improving dealership team productivity and accountability. Numa has raised $50 million from leading investors (Google, Threshold, Costanoa, Mitsui, and Touring Capital).\nThe Role\nWe’re looking for a Field Implementation Manager to bring Numa’s AI-powered platform to life inside dealerships across North America. In this role, you will spend most of your time on-site launching Numa; training staff, solving real-time challenges, and setting teams up for long-term success.\nThis isn’t a behind the desk job. You’ll be part trainer, part problem-solver, part motivator; showing dealership teams the value of using Numa every day and making sure our solution sticks. You’ll also serve as the bridge between the field and our internal teams, sharing insights that shape how we scale onboarding and rollout.\nThe ideal candidate thrives in fast-paced environments, builds trust quickly, and loves being in the field. You take initiative, adapt to any audience, and are energized by the challenge of driving successful go-lives without heavy direction.\nWhat You’ll Do\nLead onsite go-lives and ensure smooth, successful launches\nTrain dealership staff across roles with clear, hands-on, and engaging sessions\nPartner with dealership leaders to highlight the long-term business value of Numa\nDocument launch outcomes and transition accounts to our Performance Architect team\nShare field insights with Sales, Product, and Customer Success to improve onboarding and customer experience\nTravel onsite to dealerships regularly to drive engagement and adoption\nWhat You Bring\n1+ years of customer-facing experience in training, onboarding, service, or support \nStrong communication and presentation skills, with the ability to command a room and adapt to any audience\nTech-savvy, with the ability to quickly learn new systems and tools\nHigh emotional intelligence, with the ability to build trust quickly in fast-paced environments\nExcitement to travel ~3 weeks per month across the U.S. and Canada (must live near a major airport)\nNice To Have\nExperience with SaaS, automotive, or phone systems\nBackground in field-based training, deployment, or customer onboarding\nFamiliarity with dealership operations or service department workflows\nExperience supporting product go-lives or rollouts in a high-growth environment\nComfort using AI tools to streamline training, documentation, or workflows\nBilingual (English/French or English/Spanish) for broader coverage across the U.S. and Canada\nWhat Success Looks Like\nDeliver smooth, successful go-lives that set dealership teams up for long-term adoption\nBuild trusted relationships with dealership staff and leadership during launch\nEnsure Numa becomes part of dealership teams’ daily workflow\nEnable seamless account transitions to the Performance Architect team\nConsistently surface field insights that improve how Numa scales onboarding and rollout\nWhy Join Numa\nWe believe in everyone's growth.\nBe part of an industry leader named the #1 fastest-growing AI Automotive company by Inc. 5000.\nRepresent category-defining AI technology that is transforming the automotive industry.\nJoin a high-growth organization with significant opportunities for career advancement.\nCompensation & Benefits\nBase Salary: $70,000 - $85,000\nEquity Package\nFlexible PTO\nHealth, dental, and vision benefits\n401(k) plan\nAt Numa, you’ll have the chance to represent game-changing technology in an industry that’s ready for innovation. If you love being in the field, thrive on solving problems in real time, and want to make an impact at a high-growth company, we’d love to hear from you.","description_format":"text","description_chars":4292,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":true}]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Vacation Rentals","Hotels & Resorts"],"lifecycle":[{"event":"open","at":"2026-09-05T07:58:33Z"}],"visa":[],"liveness":{"score":16,"band":"cold","label":"Long shot","p_open":1,"p_active":0.464,"p_room":0.35,"age_days":54,"expected_fill_days":25,"reasons":["conf:0","win:tail","comp:junior"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":85000,"is_top_pay":false},"html_url":"https://alion.io/job/numa-field-implementation-manager","json_url":"https://alion.io/job/numa-field-implementation-manager.json","meta":{"generated_at":"2026-10-30T05:52:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8059,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":21005},"rest":"https://alion.io/mcp/rest/get_company?id=21005"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnuma-field-implementation-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnuma-field-implementation-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnuma-field-implementation-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/numa-field-implementation-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnuma-field-implementation-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":207193}},{"tool":"search_jobs","arguments":{"company":"numastays.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":207193},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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