{"id":3451435,"url":"https://alion.io/job/nutanix-junior-technical-support-engineer","title":"Junior Technical Support Engineer","company":{"id":43912,"name":"Nutanix","domain":"nutanix.com","url":"https://alion.io/company/twitter-handle","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":{"grade":"A","score":99,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0.375,"time_to_fill_p50_days":9,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Barcelona, Spain"],"countries":["ES"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":29000,"max":43000,"currency":"EUR","period":"year","gross":null,"usd_annual":47932},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Linux","optional":false}],"status":"live","first_seen_at":"2026-10-29T11:19:17Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-10-31T18:09:52Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Hungry, Humble, Honest, with Heart.\nThe Opportunity\nExciting times at Nutanix as we continue to grow our EMEA Technical Support team in Barcelona.\nAre you at the beginning of your career in technology and looking for an opportunity to build strong technical expertise while working with enterprise customers?\nAt Nutanix, we are looking for early-career professionals and recent graduates who are curious, motivated, and passionate about technology. You do not need to know everything from day one. What matters most is that you bring solid technical foundations, a willingness to learn, and the motivation to develop your skills across areas such as virtualization, networking, storage, Linux, and cloud technologies.\nYou will join a collaborative environment where you can learn from experienced engineers, work with leading hybrid cloud technologies, and develop both your technical and customer-facing skills.\nIf you enjoy solving problems, learning how systems work, and helping customers succeed, we would love to hear from you.\nAbout the Team\nAt Nutanix, you will be part of our EMEA Technical Support team based in Barcelona.\nOur team works closely together to help customers troubleshoot technical challenges and get the best possible experience from Nutanix technology. You will work alongside experienced engineers and have access to structured learning, technical guidance, and opportunities to continue developing your knowledge.\nYou will report to a Support Manager who will support your development and help you build confidence and capability in the role.\nThis is a hybrid position, with employees expected to work onsite a minimum of three days per week in Barcelona.\nThere are no significant travel requirements for this role.\nYour Role\nProvide technical support to customers using Nutanix solutions\n\nInvestigate and troubleshoot technical issues with guidance from experienced team members\n\nDevelop your knowledge across virtualization, networking, storage, Linux, and cloud technologies\n\nWork with internal engineering teams to help resolve customer issues\n\nCollaborate with technology partners when troubleshooting cross-platform problems\n\nLearn to diagnose and debug enterprise infrastructure environments\n\nContribute to internal knowledge sharing and technical documentation\n\nDeliver a positive and professional customer support experience\n\nContinuously build your technical skills through hands-on experience and learning\n\nWhat You Will Bring\n0-3 years of relevant technical experience, including internships, graduate roles, academic projects, labs, or hands-on personal projects\n\nA degree, vocational qualification, bootcamp, certification, or equivalent practical knowledge in Computer Science, IT, Engineering, Networking, Systems Administration, or a related technical field\n\nFoundational knowledge in one or more of the following areas:\nLinux\n\nNetworking\n\nVirtualization\n\nStorage\n\nCloud technologies\n\nStrong interest in infrastructure, cloud, systems, and enterprise technologies\n\nCuriosity and enthusiasm for understanding how technology works and how to troubleshoot problems\n\nWillingness to learn new technologies and continuously develop your technical skills\n\nStrong problem-solving and analytical skills\n\nGood communication skills and a customer-first mindset\n\nAbility to collaborate effectively with colleagues from different backgrounds and cultures\n\nFluent English; proficiency in another European language is a strong plus\n\nPrevious professional experience in technical support is welcome but not essential. We are equally interested in candidates who have developed relevant skills through university projects, internships, certifications, home labs, personal projects, or other hands-on technical learning.\nWork Arrangement\nHybrid: This role operates in a hybrid capacity, combining remote work with in-person collaboration. Employees in Barcelona are expected to work onsite a minimum of three days per week to support collaboration, team alignment, and access to in-office resources.\nAdditional team-specific guidance and working norms will be provided by your manager.\nPay Transparency\nWe offer permanent employment with a base salary starting from €30,000.\nThe OTE range for this position at commencement of employment is expected to be between €29,000 and €43,000 per year. Compensation may vary depending on relevant objective factors, including market location, job-related knowledge, skills, and experience.\n--","description_format":"text","description_chars":4459,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Spain","iso":"ES","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Platforms (IaaS & PaaS)","Virtualization & Containers"],"lifecycle":[{"event":"open","at":"2026-10-29T11:19:17Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.899,"p_room":1,"age_days":1,"expected_fill_days":9,"reasons":["conf:2","velocity","win:early","comp:junior"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":47932,"is_top_pay":false},"html_url":"https://alion.io/job/nutanix-junior-technical-support-engineer","json_url":"https://alion.io/job/nutanix-junior-technical-support-engineer.json","meta":{"generated_at":"2026-10-31T20:24:33Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32078,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":43912},"rest":"https://alion.io/mcp/rest/get_company?id=43912"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnutanix-junior-technical-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnutanix-junior-technical-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnutanix-junior-technical-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nutanix-junior-technical-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnutanix-junior-technical-support-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3451435}},{"tool":"search_jobs","arguments":{"company":"nutanix.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3451435},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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