{"id":3413591,"url":"https://alion.io/job/nutanix-technical-account-manager","title":"Technical Account Manager","company":{"id":43912,"name":"Nutanix","domain":"nutanix.com","url":"https://alion.io/company/twitter-handle","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":{"grade":"A","score":93,"open_postings":10,"ghost_share":0.1,"stale_share":0,"repost_share":0.4,"time_to_fill_p50_days":10,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":146000,"max_usd":327000,"period":"year","method":"role_country_seniority_unknown","sample_n":4589},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-28T18:39:09Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-03T18:02:42Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Hungry, Humble, Honest, with Heart\nThe OpportunityAre you a proactive problem-solver with a strong background in customer success and technical expertise in hybrid cloud, virtualization, storage, or networking? If so, you will thrive in our cross-functional environment where you will play a pivotal role in optimizing customer experience and accelerating the time to value of their Nutanix investment. The Nutanix TAM acts as a technical advisor and customer advocate. Technical acumen in Virtualization, Data Center IT infrastructure (Storage, Compute, Networking) are core requirements with preferred industry experiences with Private/Public Cloud Services and large-scale deployments.\nAbout the TeamYou will be joining the Technical Account Management team at Nutanix. This team is dedicated to ensuring customer success and operational excellence for customers of varying sizes and industries, focusing on building strong relationships and delivering exceptional service. The culture within the team emphasizes customer advocacy, communication, and continuous improvement, where members are encouraged to present insights and best practices to the larger team. As part of a larger Customer Experience organization, you will work closely with Support, Services, Education Services, and Sales teams.\nYou will report to the Manager, Services Delivery, who fosters a supportive leadership style aimed at empowering team members while holding them accountable for performance metrics. They are deeply committed to ensuring that every TAM has the resources, mentorship, and cross-functional backing needed to succeed in complex enterprise environments. Under their guidance, you will have the autonomy to shape customer architectures while receiving the strategic support required to navigate challenging escalations and influence operational standards.\nThis role involves periodic travel to support critical customer and team engagements. This travel is essential for building strong relationships, understanding data center environments firsthand, and delivering high-impact strategic operational reviews.\nYour Role\nDevelop a deep, technical understanding of the customer’s business priorities, data center architecture, and IT initiatives to serve as a trusted advisor to operations, engineering, and executive stakeholders.\n\nLead strategic operational reviews and comprehensive health checks that connect Nutanix recommendations to business outcomes, risk reduction, modernization, and operational efficiency.\n\nLead proactive lifecycle planning, including software upgrades, capacity planning, resilience, and platform standardization.\n\nIdentify systemic operational and architectural risks and establish cross-functional action plans to mitigate them.\n\nLead or coordinate critical customer escalations, ensuring clear ownership, executive communication, and timely resolution.\n\nWhat You Will Bring\nMust be a US Citizen, residing in the continental US.\n\n8+ years in technical customer-facing roles, such as Technical Account Manager, Support Engineer, or Technical Customer Experience Manager.\n\nProven experience supporting large enterprise, strategic, or government customers with complex environments.\n\nDeep expertise in at least one technical domain, such as virtualization, hybrid cloud, storage, networking, data protection, or distributed systems.\n\nBroad understanding of data-center infrastructure, including compute, storage, networking, disaster recovery, high availability, security, and enterprise workloads.\n\nStrong Nutanix platform expertise, including AOS and AHV.\n\nLearn More About the Technology: https://www.nutanixbible.com/\nWork ArrangementRemote: This position is primarily remote. There is no specific in-office requirement, however, there may be circumstances where you may be required to come into a local office for a specific purpose, and/or to travel to other locations based on business needs.\n--","description_format":"text","description_chars":3926,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":true,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Platforms (IaaS & PaaS)","Virtualization & Containers"],"lifecycle":[{"event":"open","at":"2026-10-28T18:39:09Z"},{"event":"close","at":"2026-10-29T07:00:31Z"},{"event":"reopen","at":"2026-10-29T15:54:36Z"}],"visa":[],"liveness":{"score":83,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.88,"p_room":0.945,"age_days":5,"expected_fill_days":10,"reasons":["conf:2","velocity","win:mid"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/nutanix-technical-account-manager","json_url":"https://alion.io/job/nutanix-technical-account-manager.json","meta":{"generated_at":"2026-11-03T23:03:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":78,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":43912},"rest":"https://alion.io/mcp/rest/get_company?id=43912"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnutanix-technical-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnutanix-technical-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnutanix-technical-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nutanix-technical-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnutanix-technical-account-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3413591}},{"tool":"search_jobs","arguments":{"company":"nutanix.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3413591},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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