{"id":2527042,"url":"https://alion.io/job/nutrabay-associate-return","title":"Associate - Return","company":{"id":1834976,"name":"Nutrabay","domain":"nutrabay.com","url":"https://alion.io/company/nutrabay","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Keka","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Delhi, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7500,"max_usd":14500,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":4190},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false}],"status":"live","first_seen_at":"2026-09-22T05:44:09Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-10-14T16:02:24Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Job Description - Associate - Return\nYou should apply if you have:\n1-3 years of experience in return management, RTO management, logistics, warehouse operations, or supply chain.\nExperience handling end-to-end return processes in an e-commerce, retail, or similar environment.\nGood understanding of return policies, inventory management, and quality checks.\nWorking knowledge of Excel and data analysis.\nFamiliarity with warehouse/return management software such as Vinculum or Unicommerce (Uniware) will be an added advantage.\nGood problem-solving, communication, and team coordination skills.\nGraduate, Post Graduate, or Undergraduate candidates can apply.\nYou should not apply if you:\nDo not have an interest in warehouse/return operations.\nAre not comfortable working from the office at our Vishwakarma Colony, Prahladpur location.\nAre looking for a role that does not involve coordination with warehouse, logistics, and customer support teams.\nAre not comfortable working with operational data and reports.\nSkills Required:\nReturn & RTO Management\nWarehouse & Inventory Management\nQuality Checks & Product Inspection\nExcel & Data Analysis\nReturn Policy & Compliance\nProblem-solving\nTeam Coordination\nCommunication Skills\nKnowledge of Vinculum/Uniware is an added advantage\nWhat will you do?\nReturn Management & Operations\nManage the end-to-end return process, including product inspection, restocking, and disposal.\nEnsure adherence to company return policies and applicable regulations.\nAnalyse return trends and identify root causes to suggest process improvements.\nImplement measures to identify and minimise fraudulent returns and operational losses.\nCustomer Support & Warehouse Coordination\nCoordinate customer return shipments, refunds, and exchanges.\nWork closely with the Warehouse and Logistics teams to process defective and returned products.\nCoordinate with the Customer Support team to ensure seamless communication and resolution of return-related queries.\nInventory & Quality Control\nConduct quality checks on returned products to determine their usability and next action.\nMaintain accurate inventory records for returned products.\nCoordinate with Warehouse and Logistics teams for product reallocation, restocking, or disposal.\nData Analysis & Reporting\nPrepare reports on return rates, product defects, refund trends, and other relevant operational metrics.\nAnalyse return data and share insights to identify recurring issues and improve processes.\nRecommend changes to return processes or policies based on data and trends.\nWork Experience: 1-3 years of relevant experience in return management, RTO management, logistics, warehouse operations, or supply chain.\nWorking days: Monday-Saturday\nLocation: Vishwakarma Colony, Prahladpur, Delhi (Work from Office)\nPerks:\nFriendly atmosphere\nHigh learning & personal growth opportunity\nFlexible timings\nDiverse work environment\nWhy Nutrabay:\nWe believe in an open, intellectually honest culture where everyone is given the autonomy to contribute and do their life’s best work. As part of the dynamic team at Nutrabay, you will have a chance to learn new things, solve new problems, build your competence, and be a part of an innovative marketing-and-tech startup that’s revolutionising the health industry.\nWorking with Nutrabay can be fun and a place of unique growth opportunities. Here you will learn how to maximise the potential of your available resources. You will get the opportunity to do work that helps you master a variety of transferable skills, or skills that are relevant across roles and departments. You will feel appreciated and valued for the work you deliver.\nWe are creating a unique company culture that embodies respect and honesty, which will create more loyal employees than a company that simply shells out cash. We trust our employees and their voice and ask for their opinions on important business issues.\nAbout Nutrabay:\nNutrabay is the largest health & nutrition store in India. Our vision is to keep growing, have a sustainable business model, and continue to be the market leader in this segment by launching many innovative products. We are proud to have served over 1 million customers to date, and our family is constantly growing.\nWe have built a complex and high-converting eCommerce system, and our monthly traffic has grown to a million. We are looking to build a visionary and agile team to help fuel our growth and contribute towards further advancing our continuously evolving product.\nFunding:\nWe raised $5 million in a Series A funding.\nNutrabay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, colour, gender identity or expression, genetic information, marital status, medical condition, national origin, political affiliation, race, ethnicity, religion or any other characteristic protected by applicable local laws, regulations and ordinances.","description_format":"text","description_chars":4959,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Food & Beverages","Sports Nutrition","Dietary Supplements"],"lifecycle":[{"event":"open","at":"2026-10-14T12:25:02Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.599,"p_room":0.55,"age_days":22,"expected_fill_days":17,"reasons":["conf:2","win:tail","comp:junior"],"computed_at":"2026-10-14T18:03:39Z"},"pay":null,"html_url":"https://alion.io/job/nutrabay-associate-return","json_url":"https://alion.io/job/nutrabay-associate-return.json","meta":{"generated_at":"2026-10-14T18:03:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23307,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1834976},"rest":"https://alion.io/mcp/rest/get_company?id=1834976"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnutrabay-associate-return"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnutrabay-associate-return"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnutrabay-associate-return"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nutrabay-associate-return\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnutrabay-associate-return"}]}