{"id":3979679,"url":"https://alion.io/job/nutun-risk-specialist","title":"Risk Specialist","company":{"id":3883219,"name":"Nutun","domain":"nutun.com","url":"https://alion.io/company/nutun-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sandton, South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Machine Learning","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false},{"name":"SAS","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-06T08:01:05Z","employer_posted_date":null,"last_verified_at":"2026-11-06T08:01:05Z","board_verified":false,"closed_at":null,"days_open":3,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":3},"description":"Introduction\nNutun is looking for a Risk Specialist to execute, monitor and analyse predefined collections risk strategies and campaigns, and formulate and implement the Agency and Principal operational strategy, so that allocated portfolios meet financial targets and client SLAs in support of the overall Nutun strategy.\n\nDuties & Responsibilities\n 1. Strategy & Campaign Management\n\n Create and measure strategy/campaign performance thresholds, including strategy calibration and force ranking of risk (propensity to pay or roll).\n\n Manage the daily strategy/campaign platform through effective prioritisation, supported by an appropriate, tilted treatment framework.\n\n Manage the implementation of key risk strategy directives to support Agency and Principal operational and strategic intent.\n\n Ensure a quality process that delivers best-in-class Next Generation campaigns.\n\n Deploy bespoke high-balance retail and commercial collection and recovery strategies, and champion challenger strategies to optimise penetration and conversion.\n\n2. Portfolio & Financial Performance\n\n Meet and exceed stipulated financial targets for the allocated portfolio.\n\n Meet and exceed client expectations and IPMs in line with agreed SLAs.\n\n Ensure individual attainment of the minimum defined risk performance contribution to the vertical and/or Principal portfolio(s).\n\n Meet and exceed strategy/campaign metrics across a balanced scorecard of people, process and stakeholder measures.\n\n3. Policy, Governance & Stakeholder Collaboration\n\n Accountable for the Nutun Agency Credit (collections and recovery) policy framework.\n\n Manage joint business objectives with Operations, Dialler, WFM and IT within agreed service levels.\n\n Act as ambassador for the risk/campaign function and drive operational compliance with strategy/campaign directives.\n\n Monitor communication strategies to ensure outcomes are achieved as anticipated.\n\n4. Data Analysis & Insight\n\n Use SAS coding and Excel functionality to support the analytical function.\n\n Convert company data into workable management information.\n\n Interpret risk and dialler outputs against key operational and financial metrics (IPM, GP and revenue).\n\n Track and record strategy performance for future reference.\n\n5. Reporting & Advisory\n\n Deploy and maintain agreed strategy/campaign reporting standards for Agency and Principal.\n\n Provide monthly reporting on the performance of Agency and Principal mandates.\n\n Make recommendations on the performance of implemented strategies.\n\n Present analysis findings clearly and concisely to stakeholders.\n\nDesired Experience & Qualification\nQualifications\n\n Matric (Grade 12) – essential\n\n Relevant tertiary qualification (advantageous)\n\nExperience\n\n 5 years’ experience in collections and recovery\n\n 5 years’ experience in a data analysis environment\n\n 3 years’ experience as a collections risk practitioner\n\nTechnical Skills & Knowledge\n\n Advanced Microsoft Excel; proficient in MS Office, including PowerPoint\n\n SAS, SQL, QlikView and BI reporting\n\n Good knowledge of collections, the National Credit Act and the Debt Collectors Act\n\n Dialling strategy frameworks across Retail, Banking, Specialised Lending, Telco or Public Sector\n\n Understanding of the Nutun scoring universe and score modelling (intermediate level)\n\n Risk identification, analysis, evaluation, monitoring and review\n\n Data analytics and basic statistics, including dialler output analysis\n\n Productivity and capacity management in an unsecured, low-value, high-volume environment\n\n Project management and implementation\n\n Exposure to omni-channel and digital strategies/platforms; AI, machine learning and data mining knowledge (advantageous)\n\nBehavioural Competencies\n\n Analytical thinker with strong business acumen\n\n Strategic thinker across short, medium and long-term planning horizons\n\n Excellent verbal and written communication; confident presenting insights to key stakeholders\n\n Influencer with strong internal stakeholder engagement\n\n Self-starter who meets deadlines with agility\n\n Problem solver who makes calculated, well-informed recommendations\n\n Emotional intelligence and interpersonal skills\n\n High ethical values and comfortable dealing with ambiguity\n\n Lives the Nutun leadership charter and values\n\nPackage & Remuneration\nMarket Related Salary\n\nMedical Aid\n\nProvident Fund\n\nInterested?\nApply now, and shape your future.","description_format":"text","description_chars":4397,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Debt Collection & Recovery","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-11-09T19:04:35Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":3,"expected_fill_days":25,"reasons":["seen:3","win:early"],"computed_at":"2026-11-09T20:58:08Z"},"pay":null,"html_url":"https://alion.io/job/nutun-risk-specialist","json_url":"https://alion.io/job/nutun-risk-specialist.json","meta":{"generated_at":"2026-11-09T20:58:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8794,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-10T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3883219},"rest":"https://alion.io/mcp/rest/get_company?id=3883219"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnutun-risk-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnutun-risk-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnutun-risk-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nutun-risk-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnutun-risk-specialist"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3979679}},{"tool":"search_jobs","arguments":{"company":"nutun.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3979679},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}