{"id":1000072,"url":"https://alion.io/job/nuvei-relationship-manager-2","title":"Relationship Manager","company":{"id":5541,"name":"Nuvei","domain":"nuvei.com","url":"https://alion.io/company/nuvei","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":{"grade":"A","score":97,"open_postings":17,"ghost_share":0,"stale_share":0.118,"repost_share":0,"time_to_fill_p50_days":56,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-17T10:49:50Z","employer_posted_date":"2026-09-17","last_verified_at":"2026-11-08T03:00:39Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"The world of payment processing is rapidly evolving, and businesses are looking for loyal and strategic partners, to help them grow.\nMeet Nuvei, Nuvei is the global fintech building the infrastructure for every payment, everywhere. Its modular, flexible, and scalable technology enables leading companies to accept next-generation payments, offer all payout options, and benefit from card issuing, banking, risk, and fraud management services. Connecting businesses to their customers in more than 200 markets, with local acquiring in 52 markets, 150 currencies, and over 720 alternative payment methods, Nuvei provides the technology and insights for customers and partners to succeed locally and globally through one integration.\nAt Nuvei, we live our core values, and we thrive on solving complex problems. We’re dedicated to continually improving our product and providing relentless customer service. We are always looking for exceptional talent to join us on the journey!\nYour mission\nWe are looking for a Relationship Manager to build and preserve trusting relationships with our clients. We’ll rely on you to find ways to outperform our competition and maintain our company’s positive image.\nTo succeed in this role, you should be an excellent communicator, able to work with sales and marketing teams and build rapport with clients. We also expect you to be a strategic thinker with an analytical mind and strong problem-solving skills.\nUltimately, you’ll maintain strong relationships with our enterprise clients to boost our brand, relationships and profits in the long-run.\nResponsibilities\nServe as the primary point of contact for a portfolio of high-value clients.\nUnderstand clients’ needs and develop plans to address them.\nIdentify key staff in client companies to cultivate profitable relationships.\nResolve clients issues quickly and effectively.\nForward upselling and perform cross-selling opportunities.\nPromote high-quality sales, supply and customer service processes.\nAim to preserve and developed assigned portfolio of clients.\nApproach potential customers to establish relationships.\nRequirements\n Proven experience as a client’s relationship manager within the payments or fintech industry - Must\nKnowledge of customer relationship management (CRM) practices.\nExperience in sales or clients service is preferred.\nKnowledge of payment processing, digital payments, card schemes, and industry regulations.\nProblem-solving attitude.\nExcellent communication skills.\nAptitude for fostering positive relationships.\nAbility to work in a team, manage multiple priorities, and meet tight deadlines.\nCustomer-oriented mindset.\nBSc/BA in Business Administration or similar field.\nExcellent written and verbal English\nBenefits\nA challenging job in a fast-developing, international company.\nA friendly work environment where you can thrive and develop your skills.\nCareer advancement possibilities.\nCompetitive remuneration package.\nAdditional Health insurance incl. Dentist.\nFully covered MultiSport card.\nFood vouchers.\nEmployee discounts card, Seminars and conference tickets, Playroom, and other additional perks.\nPlease send your resume in English.\nNuvei is an equal-opportunity employer that celebrates collaboration and innovation and is committed to developing a diverse and inclusive workplace. The team at Nuvei is comprised of a wealth of talent, skill, and ambition. We believe that employees are happiest when they’re empowered to be their true, authentic selves. So, please come as you are. We can’t wait to meet you.\nOur recruitment process may use automated tools, including AI, to support application management and candidate shortlisting.\nThe annual salary range for this role in the primary location is EUR 29,000- 36,000 EUR (gross). This range represents the expected starting salary for candidates hired into this role in the specified location. If the position is filled in a different location, a different salary range may apply due to objective factors such as local labor market conditions and cost of living.\nThis salary range may be inclusive of several career levels at Nuvei and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and specific location. Applicants not located in the primary location may request the annual salary range for their location during the interview process.\nSpecific benefits and details about what compensation is included in the salary range listed above will vary depending on the applicant’s location and can be discussed in more detail during the interview process.","description_format":"text","description_chars":4622,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Payment Processing & Gateways","Crypto Payments"],"lifecycle":[{"event":"open","at":"2026-09-17T10:49:50Z"}],"visa":[],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.711,"p_room":0.75,"age_days":51,"expected_fill_days":56,"reasons":["conf:2","velocity","win:late"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/nuvei-relationship-manager-2","json_url":"https://alion.io/job/nuvei-relationship-manager-2.json","meta":{"generated_at":"2026-11-08T06:20:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13763,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5541},"rest":"https://alion.io/mcp/rest/get_company?id=5541"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnuvei-relationship-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnuvei-relationship-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnuvei-relationship-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nuvei-relationship-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnuvei-relationship-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1000072}},{"tool":"search_jobs","arguments":{"company":"nuvei.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1000072},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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