{"id":1708301,"url":"https://alion.io/job/nuvemrx-referral-coordinator","title":"Referral Coordinator","company":{"id":3861722,"name":"Nuvemrx","domain":"nuvemrx.com","url":"https://alion.io/company/nuvemrx","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":52000,"max":72000,"currency":"USD","period":"year","gross":null,"usd_annual":72000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HIPAA","optional":false},{"name":"Microsoft Excel","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-09T17:27:47Z","employer_posted_date":"2026-09-09","last_verified_at":"2026-10-14T00:03:17Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":34},"description":"Referral Coordinator\n Remote | Full-Time | Revenue Operations\nWho We Are\nNuvemRx helps community health providers deliver on their mission by simplifying the complexity of pharmacy operations, with a suite of scalable solutions that integrate software, intelligence, and expert support to illuminate savings, expand access, and elevate patient care.\nWhat We Are Looking For\nAt NuvemRx, we hold a high bar because our work directly impacts patient care. We look for people who embody our core values:\nMission Always: Every choice is a chance to serve our customers and improve healthcare\nBe a Pioneer: Take initiative, solve problems, and build what does not yet exist\nDo the Right Thing the Right Way: Lead with integrity, compliance, and thoughtful execution\nStronger Together: Own your role, collaborate deeply, and elevate the team\nWe are also a fast-growing company, which means you bring strong ownership, comfort with ambiguity, resilience, and a bias toward action.\nAbout the Role\nAs a Referral Coordinator, you will play a critical role in optimizing and managing the referral capture process for Covered Entities contracted with NuvemRx. The 340B Drug Pricing Program is designed to help eligible healthcare organizations generate savings and provide patients with access to discounted medications, and your work ensures that eligible claims are identified, documented, and captured accurately.\nThis role requires a solid understanding of medications and healthcare specialties, sharp attention to detail, excellent follow-through, and the ability to coordinate effectively with clients, clinical staff, and internal stakeholders. This is a fully remote position.\nWhat You'll Do\nClaim Review & Referral Capture\nReview potentially eligible prescription claims for high-priority clients, applying knowledge of medications, specialties, and program eligibility criteria.\nFind and record necessary information and documentation related to claim eligibility across various electronic medical record (EMR) systems.\nCoordinate with facilities to retrieve paper or electronic medical records, requesting copies by mail, fax, or remote retrieval as appropriate.\nCapture verified claims based on client requirements and contract terms.\nAudit, review, and attach records to NuvemRx's proprietary software system accurately and on time.\nAssist the department with regular claim reviews and handle daily inbound requests related to claim status and eligibility.\nClient Reporting & Stakeholder Coordination\nDevelop and present reports with claim details, claim status, and program analytics directly to clients.\nRun client meetings and coordinate with key stakeholders at health centers and covered entities.\nTrack and uphold department-wide KPIs related to claim review and capture rates.\nProvide feedback to management on findings, error rates, and opportunities for improvement.\nCompliance & Quality\nComply with HIPAA at all times, ensuring appropriate handling and protection of patient records and information.\nMaintain current HIPAA and Fraud, Waste, and Abuse (FWA) awareness and credentialing.\nAssist with training opportunities and onboarding of new team members as needed.\nSupport special projects and other duties as assigned.\nWhat You Bring\nCore Capabilities\nMinimum 2 years of experience in a healthcare or pharmacy setting.\nFamiliarity with electronic medical record (EMR) systems and comfort navigating multiple platforms.\nStrong customer service orientation, with confidence running client meetings and presenting to stakeholders.\nEffective verbal and written communication skills - clear, professional, and concise.\nHighly organized with the ability to manage multiple priorities and meet deadlines consistently.\nSound judgment and resourcefulness in problem-solving; able to work independently and escalate appropriately.\nAccountability-driven: takes on delegated tasks and sees them through to completion.\nStrong attention to detail, particularly in documentation, data entry, and record review.\nProficiency in Microsoft Excel and the broader Microsoft Office suite.\nPreferred Experience\nExperience with 340B program operations, referral capture, or covered entity workflows.\nFamiliarity with par8o, nuReferrals, or similar referral management platforms.\nWho Thrives in This Role\nYou are detail-oriented and take quality seriously - you understand that accuracy in claim documentation directly affects your clients' programs.\nYou follow through. When you take on a task, it gets done, and you loop in the right people when something isn't adding up.\nYou are comfortable owning client relationships and presenting your work with confidence.\nYou are organized and calm under volume - managing multiple client queues and deadlines doesn't rattle you.\nYou are energized by mission-driven work and find meaning in helping community health organizations maximize the impact of 340B savings for their patients.\nBenefits\nRemote-first work environment\nCompetitive compensation\nFlexible PTO\nMedical, dental, vision\n401(k) with match\nLife and disability coverage\nEmployee Assistance Program\nMission-driven team\nWFH stipend\nCompensation\nThe expected base salary for this role is $52,000-$72,000, commensurate with experience and qualifications. Actual compensation may vary based on skills, location, and internal equity.\nNuvemRx complies with applicable pay transparency laws. The compensation range listed reflects the expected base salary at the time of posting, and actual compensation may vary.\nNuvemRx is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status in accordance with applicable federal, state, and local laws.\nNuvemRx is committed to providing reasonable accommodations to qualified individuals with disabilities. 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