{"id":3663527,"url":"https://alion.io/job/nva-canada-client-services-representative-5","title":"Client Services Representative","company":{"id":2313537,"name":"NVA Canada","domain":"nvacanada.ca","url":"https://alion.io/company/nvacanada","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":22,"currency":"CAD","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"LinkedIn","optional":true}],"status":"live","first_seen_at":"2026-11-02T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-04T14:24:49Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Westbank Animal Care Hospital is looking to add a full time Customer Service Representative (CSR) to our team.\n Located in the heart of Westbank BC, we are a fast-paced veterinary hospital.We pride ourselves on providing exceptional client and patient care, while also focusing on maintaining a welcoming, professional workplace where our team can thrive.\n This position involves supporting our team in various aspects of the hospital including:\n- Greeting clients and their pets with a friendly and welcoming demeanor\n- Answering phone calls, scheduling appointments, and managing the front desk\n- Assisting with billing and processing payments\n- Maintaining accurate records and files\n- Coordinating communication between clients, veterinarians, and staff\n- Keeping the reception area clean and organized\n The successful applicant will have:\n -Previous experience in customer service\n- Strong communication and interpersonal skills\n- The ability to multitask in a fast-paced environment\n- Proficiency in basic computer skills\n - Previous experience in a veterinary clinic is preferred but not required\n - Must be available for evening and Saturday shifts\n We Offer:\n -Salary ranging from$20-22 per hour depending on experience.\n - RRSP matching\n -Extended health care\n - Health and wellness allowance\n - Paid continuing education\n - Uniform allowance\n Please submit resumes to \n At NVA Canada diversity and inclusion are an important part of our everyday reality. \n At NVA Canada, we want to make sure your experience connecting with us is seamless and straightforward. Here’s what to expect when interacting with us:\n - We’ll always reach out via verified LinkedIn profiles or emails ending in @nva.com\n - All job opportunities and applications are hosted on our official careers sites: careers.nvacanada.ca\n - There is no cost or confidential information required to apply or be considered for a position\n If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at . Thank you for exploring opportunities at NVA Canada!\n Please note that we use third-party recruitment software, which may include artificial intelligence features to assist in screening applications.\n NVA Canada is committed to providing an inclusive and accessible recruitment process. If you require accommodation at any stage of the recruitment process, please let us know and we will work with you to meet your needs.\nWe are committed to fostering an open and inclusive environment where everyone belongs, our people feel comfortable and confident to be themselves and reach their full potential regardless of age, race, national or ethnic origin, gender identity or expression, marital and family status, religion or other belief, culture, sexual orientation, or disability.","description_format":"text","description_chars":2865,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-11-03T04:30:43Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":2,"expected_fill_days":39,"reasons":["conf:0","wave","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":32000,"is_top_pay":false},"html_url":"https://alion.io/job/nva-canada-client-services-representative-5","json_url":"https://alion.io/job/nva-canada-client-services-representative-5.json","meta":{"generated_at":"2026-11-04T20:19:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31362,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2313537},"rest":"https://alion.io/mcp/rest/get_company?id=2313537"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnva-canada-client-services-representative-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnva-canada-client-services-representative-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnva-canada-client-services-representative-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nva-canada-client-services-representative-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnva-canada-client-services-representative-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3663527}},{"tool":"search_jobs","arguments":{"company":"nvacanada.ca","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3663527},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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