{"id":1319532,"url":"https://alion.io/job/nva-client-services-representative-24","title":"Client Services Representative","company":{"id":1802631,"name":"NVA","domain":"nva.com","url":"https://alion.io/company/national-veterinary-associates","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Naples, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-26T20:29:32Z","employer_posted_date":"2026-09-26","last_verified_at":"2026-09-26T23:48:44Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Client Service Representative |Animal Oasis Veterinary Hospital\n2700 Immokalee Rd, Suite 16, Naples, FL 34110\nJoin a Supportive Veterinary Team Focused on Exceptional Client Care\nAnimal Oasis Veterinary Hospital is a small animal general practice in Naples, Florida, committed to providing progressive, gold-standard veterinary care in a welcoming, team-focused environment. Our hospital culture is built on respect, collaboration, and genuine care for both our clients and our team members.\nWe are currently seeking a friendly, organized, and motivated Client Service Representative (CSR) to join our front-of-house team. Veterinary experience is not required; we are happy to train the right candidate who brings a positive attitude, strong communication skills, and a desire to learn.\n________________________________________\nPosition Overview: Client Service Representative\nAs a CSR, you will be the first point of contact for our clients and play a vital role in creating a positive, compassionate experience for both people and pets. This is an excellent opportunity for someone interested in growing a career in veterinary medicine or client-focused healthcare.\n________________________________________\nKey Responsibilities\nGreet clients and patients warmly and professionally\nSchedule appointments and manage incoming phone calls\nProcess payments and maintain accurate client records\nCommunicate effectively with veterinarians and clinical staff\nSupport client education and follow-up communication\nMaintain a clean, organized, and welcoming front desk area\n________________________________________\nQualifications\nPrevious customer service or reception experience preferred, but not required\nWillingness to learn veterinary terminology, workflows, and hospital systems\nStrong communication and interpersonal skills\nAbility to multitask in a fast-paced environment\nProfessional, compassionate, and team-oriented mindset\n________________________________________\nSchedule, Compensation & Benefits\nCompensation: competitive hourly rate, based on experience\nFlexible Scheduling Options:\nFour 10-hour shifts or five 8-hour shifts\nRotating Saturdays with scheduling flexibility\nBenefits Include:\nFull benefits package\nPaid time off (PTO)\nUniform allowance\nContinuing education and training opportunities\nEmployee pet care benefits\n________________________________________\nWhy Join Animal Oasis Veterinary Hospital?\nTraining & Support: We provide thorough onboarding and ongoing support to help you succeed\nPositive Work Culture: A close-knit, respectful team that values communication and collaboration\nWork-Life Balance: Flexible scheduling designed to support your lifestyle\nCareer Growth: Opportunities to grow within the hospital and explore other roles in veterinary medicine\n________________________________________\nHow to Apply\nIf you enjoy working with people, love animals, and are looking for a supportive workplace that is willing to invest in your growth, we would love to hear from you. Please submit your resume and a brief introduction.\nJoin Animal Oasis Veterinary Hospital and be part of a team that cares for clients, patients, and each other.\nHospital website:https://www.animaloasisveterinaryhospital.com/","description_format":"text","description_chars":3226,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Farming & Agriculture","Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-09-26T20:29:32Z"}],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":1,"expected_fill_days":21,"reasons":["conf:29","wave","win:early","comp:brand"],"computed_at":"2026-09-28T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/nva-client-services-representative-24","json_url":"https://alion.io/job/nva-client-services-representative-24.json","meta":{"generated_at":"2026-09-29T02:05:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1734,"day_limit":5000,"remaining_today":3266,"minute_limit":60,"resets_at":"2026-09-30T00:00:00Z"}}}