{"id":2473126,"url":"https://alion.io/job/nva-client-services-representative-39","title":"Client Services Representative","company":{"id":1802631,"name":"NVA","domain":"nva.com","url":"https://alion.io/company/national-veterinary-associates","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":20,"currency":"CAD","period":"hour","gross":null,"usd_annual":28000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-13T20:28:09Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-14T09:43:08Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Vernon Veterinary Clinic is looking for a full time client service representative/receptionist to join our team.\n Our ideal candidate will be positive, enthusiastic, punctual and responsible with a strong work ethic. They will be flexible and possess the initiative to work individually as well as work well as a team. Our clinic is fast paced and the ability to multitask is essential.\n Job requirements:\n ·Create a warm and welcoming environment for our patient and pet parents\n ·Demonstrate experience in a fast-paced environment\n ·Capable of working autonomously\n ·Capable of following direction and performing at a high standard\n ·Ability to work as part of a team\n ·Ability to remain calm and efficient in stressful situations\n ·Positive outlook and enthusiasm\n ·Excellent time management skills\n ·Excellent customer service skills\n ·Excellent communication skills\n Duties include but are not limited to:\n ·Answer phone calls on a multiline phone system\n ·Schedule appointments on Ezyvet IT system\n ·Placing outbound calls to pet parents for follow-up and future appointment/bookings\n ·Respond and manage email correspondence\n ·Invoicing/billing; creating estimates, process payment\n ·File documents electronically\n ·Stock shelves\n ·Additional administrative & housekeeping duties\n Job Type: Full time\n Hourly rate: $19 - $20\n Benefits:\n Clinic discount\n Uniform allowance\n Work Location: In person\n Submit resume and cover letter to \n Only shortlisted candidates will be contacted","description_format":"text","description_chars":1526,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-10-13T20:28:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":9,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":{"stated_usd_annual":28000,"is_top_pay":false},"html_url":"https://alion.io/job/nva-client-services-representative-39","json_url":"https://alion.io/job/nva-client-services-representative-39.json","meta":{"generated_at":"2026-10-14T12:24:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15079,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1802631},"rest":"https://alion.io/mcp/rest/get_company?id=1802631"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnva-client-services-representative-39"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnva-client-services-representative-39"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnva-client-services-representative-39"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nva-client-services-representative-39\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnva-client-services-representative-39"}]}