{"id":3646846,"url":"https://alion.io/job/nva-client-services-representative-50","title":"Client Services Representative","company":{"id":1802631,"name":"NVA","domain":"nva.com","url":"https://alion.io/company/national-veterinary-associates","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":22,"currency":"CAD","period":"hour","gross":null,"usd_annual":32000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T23:06:24Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-03T23:10:52Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Westbank Animal Care Hospital is looking to add a full time Customer Service Representative (CSR) to our team.\n Located in the heart of Westbank BC, we are a fast-paced veterinary hospital.We pride ourselves on providing exceptional client and patient care, while also focusing on maintaining a welcoming, professional workplace where our team can thrive.\n This position involves supporting our team in various aspects of the hospital including:\n- Greeting clients and their pets with a friendly and welcoming demeanor\n- Answering phone calls, scheduling appointments, and managing the front desk\n- Assisting with billing and processing payments\n- Maintaining accurate records and files\n- Coordinating communication between clients, veterinarians, and staff\n- Keeping the reception area clean and organized\n The successful applicant will have:\n -Previous experience in customer service\n- Strong communication and interpersonal skills\n- The ability to multitask in a fast-paced environment\n- Proficiency in basic computer skills\n - Previous experience in a veterinary clinic is preferred but not required\n - Must be available for evening and Saturday shifts\n We Offer:\n -Salary ranging from$20-22 per hour depending on experience.\n - RRSP matching\n -Extended health care\n - Health and wellness allowance\n - Paid continuing education\n - Uniform allowance\n Please submit resumes to ","description_format":"text","description_chars":1416,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-11-02T23:06:24Z"}],"visa":[],"liveness":{"score":95,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.946,"p_room":1,"age_days":0,"expected_fill_days":11,"reasons":["conf:2","wave","win:early","comp:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":{"stated_usd_annual":32000,"is_top_pay":false},"html_url":"https://alion.io/job/nva-client-services-representative-50","json_url":"https://alion.io/job/nva-client-services-representative-50.json","meta":{"generated_at":"2026-11-04T02:16:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3414,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1802631},"rest":"https://alion.io/mcp/rest/get_company?id=1802631"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnva-client-services-representative-50"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnva-client-services-representative-50"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnva-client-services-representative-50"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nva-client-services-representative-50\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnva-client-services-representative-50"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3646846}},{"tool":"search_jobs","arguments":{"company":"nva.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3646846},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}