{"id":3876594,"url":"https://alion.io/job/nva-client-services-representative-51","title":"Client Services Representative","company":{"id":1802631,"name":"NVA","domain":"nva.com","url":"https://alion.io/company/national-veterinary-associates","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Avature","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Vacaville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":20,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-06T16:32:46Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T06:14:28Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"WE'RE HIRING!\n Veterinary Client Service Representative (CSR)\n Oak Animal Hospital | Vacaville, CA\n Pay Range: $20.00-$25.00 per hour\n Do you love animals and enjoy making a difference in the lives of pets and their families? Oak Animal Hospital is looking for a friendly, organized, and compassionate Veterinary Client Service Representative (CSR) to join our team!\n We are seeking someone who is personable, dependable, detail-oriented, and passionate about providing exceptional customer service in a fast-paced veterinary environment.\n JOB RESPONSIBILITIES\n Welcome clients and their pets with warmth, professionalism, and compassion.\n Answer incoming phone calls, schedule appointments, and manage appointment requests.\n Check clients in and out, process payments, and maintain accurate client records.\n Respond to client emails, text messages, and other communications.\n Communicate effectively with veterinarians, technicians, and support staff.\n Assist clients with questions regarding services, medications, and hospital policies.\n Maintain an organized, clean, and welcoming reception area.\n Handle sensitive situations, including distressed clients and end-of-life appointments, with empathy and professionalism.\n Assist with general administrative duties and daily front-office operations.\n QUALIFICATIONS\n Previous customer service experience required.\n Previous veterinary hospital or animal clinic experience strongly preferred.\n Experience using AviMark veterinary practice management software is highly preferred.\n Excellent verbal and written communication skills.\n Strong multitasking, organizational, and time-management abilities.\n Comfortable working in a busy, fast-paced environment.\n Proficient with computers and able to learn new software.\n Professional, dependable, and able to work well as part of a team.\n A genuine love for animals and a desire to provide excellent client care.\n WHAT WE'RE LOOKING FOR\n We want someone who understands that the client service experience begins at the front desk. The ideal candidate is friendly, compassionate, proactive, and able to remain calm and professional during challenging situations.\n A positive attitude, strong work ethic, veterinary industry knowledge, and willingness to learn are essential!\n COMPENSATION\n $20.00-$25.00 per hour, depending on experience and qualifications.\n JOIN OUR TEAM!\n At Oak Animal Hospital, we believe exceptional veterinary care starts with a team that genuinely cares. If you enjoy working with people, love animals, and want to be part of a dedicated veterinary team, we'd love to hear from you!\n To apply: Please submit your resume for consideration.\n Oak Animal Hospital - Providing compassionate care for pets and the people who love them.","description_format":"text","description_chars":2749,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Veterinary Medicine"],"lifecycle":[{"event":"open","at":"2026-11-06T16:32:46Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 1 · green card filings: 1","filings_12m":1,"filings_prev_12m":14,"green_card_filings_12m":1,"median_offered_wage_usd":122500,"route":null,"cap_exempt":false,"checked_at":"2026-11-06T22:30:08+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":99,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.993,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:3","wave","velocity","win:early","comp:brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/nva-client-services-representative-51","json_url":"https://alion.io/job/nva-client-services-representative-51.json","meta":{"generated_at":"2026-11-07T06:57:18Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1435,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1802631},"rest":"https://alion.io/mcp/rest/get_company?id=1802631"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnva-client-services-representative-51"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnva-client-services-representative-51"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnva-client-services-representative-51"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nva-client-services-representative-51\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnva-client-services-representative-51"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3876594}},{"tool":"search_jobs","arguments":{"company":"nva.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3876594},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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