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Salary
$40k – $46k per year
Location
In office (Pacifica)
Seniority
Junior · 1+ year exp

Confirmed on the employer's own hiring board on Sep 26, 2026. First seen by Alion on Sep 26, 2026.

Overview
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NVA

NVA, or National Veterinary Associates, is a veterinary care company based in Agoura Hills, California, that owns and supports general practice, specialty and emergency animal hospitals, pet resorts and equine practices. Founded in 1996 and owned by the investment firm JAB Holding since 2019, it has grown into a network of more than 1,000 veterinary hospitals and pet care sites across North America and several other countries. Its careers board lists licensed and registered veterinary technicians, veterinarians, client service representatives and hospital managers at clinics throughout the US and Canada.

Have you ever noticed how cats seem to know exactly who they trust? At Coastal Cat Clinic, we believe that first impressions matter - for both our feline patients and their people. That’s why we are seeking exceptional Client Service Representatives who bring warmth, compassion, and professionalism to every interaction.

As the first and last point of contact in our Gold Certified Cat Friendly Practice, our CSR team plays a pivotal role in shaping the client and patient experience. From welcoming clients at check-in to coordinating appointments and supporting the medical team, our CSRs help create a calm, positive environment that reflects our dedication to feline-focused care.

We are looking for individuals who offer:

  • Strong communication and organizational skills
  • The ability to multitask in a busy setting
  • Kindness, empathy, and professionalism
  • A genuine love for cats and commitment to client service

This position offers 8-hour shifts, with compensation based on experience ranging from $20-$23 per hour. Coastal Cat Clinic also provides a competitive and comprehensive benefits package. Please note that Saturday hours will be required at this time.

Our goal is to be recognized for the passion and high-quality care we provide to our feline community. We want every cat, and every client, to feel comfortable, valued, and cared for from the moment they walk through our doors.

If you are ready to be part of a team that is truly dedicated to feline excellence, we encourage you to learn more about us at: https://www.coastalcatclinicpacifica.com.

Minimum of 1 year related experience required.

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