{"id":3905065,"url":"https://alion.io/job/nvidia-senior-software-support-engineer-slinky","title":"Senior Software Support Engineer - Slinky","company":{"id":6,"name":"NVIDIA","domain":"nvidia.com","url":"https://alion.io/company/nvidia","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":823,"ghost_share":0.026,"stale_share":0.599,"repost_share":0.055,"time_to_fill_p50_days":40,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Helm","optional":false},{"name":"HPC","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"SLURM","optional":false}],"status":"live","first_seen_at":"2026-11-06T00:00:00Z","employer_posted_date":"2026-11-06","last_verified_at":"2026-11-07T07:38:30Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"NVIDIA has been transforming computer graphics, PC gaming, and accelerated computing for more than 25 years. It’s a unique legacy of innovation that’s fueled by great technology - and amazing people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing. An era in which our GPU acts as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. As an NVIDIAN, you’ll be immersed in a diverse, supportive environment where everyone is inspired to do their best work. Come join the team and see how you can make a lasting impact on the world.\nWe are seeking an expert Senior Support Engineer with a strong background in Kubernetes, Linux systems administration, and technical support. This hybrid role is primarily focused on customer support, with opportunities to contribute to software development and system-level troubleshooting. You’ll help customers deploy and operate Slinky, investigate complex issues across Slinky, Kubernetes, and Slurm, and work with fellow engineers to help ensure Slinky operates reliably and efficiently. You’ll be equally comfortable supporting production environments, analyzing system performance, and writing reliable, maintainable code.\nWhat you'll be doing:\nSupport customers deploying and operating Slinky\nDebug and resolve Slinky issues related to deployment, reliability, and performance\nDevelop, maintain, and optimize Slinky software, Kubernetes integrations, and tooling to address customer issues.\nWrite clean, maintainable, and well-documented code that adheres to industry standards\nBuild automated tests and troubleshooting tools to improve reliability and prevent regressions.\nPartner with Engineering, Operations, Infrastructure, and Deployment teams.\nStay current with Kubernetes, containers, Linux, and related technologies.\nWhat we need to see:\n5+ years in technical support and systems software development, plus a bachelor’s degree in Computer Science, Engineering or related field (or equivalent experience)\nStrong knowledge of Kubernetes architecture, operators, scheduling, networking, storage, and cluster operations.\nExperience troubleshooting production Kubernetes environments with logs, metrics, and debugging tools.\nSolid understanding of Linux systems, networking, and file systems.\nExperience developing or maintaining software and automation in Go, C, or similar languages; familiarity with software development lifecycles and Agile.\nExperience with containers and GPU technologies.\nStrong analytical and problem-solving skills, customer-focused communication, curiosity, and motivation to learn.\nWays to stand out from the crowd:\nExperience with Kubernetes operators, custom resources, and Helm. Background in system administration or High Performance Computing\nExperience with Slinky, Slurm Workload Manager, or other HPC scheduling systems\nKnowledge of operating system internals or hardware-software interaction\nContributions to open-source Kubernetes or HPC projects are a plus\nNVIDIA is leading the way in groundbreaking developments in modern computing and is at the heart of our products and services. Our work opens up new universes to explore, enables amazing creativity and discovery, and powers what were once science fiction - from artificial intelligence to autonomous cars. NVIDIA is looking for great people like you to help accelerate the next wave of artificial intelligence. We have some of the most forward-thinking and hardworking people on the planet working for us. If you're creative, passionate and self-motivated, we want to hear from you! Widely considered to be one of the technology world’s most desirable employers, NVIDIA offers highly competitive salaries and a comprehensive benefits package. As you plan your future, see what we can offer to you and your family www.nvidiabenefits.com.\nYou will also be eligible for equity and benefits.\nApplications for this job will be accepted at least until November 10, 2026.This posting is for an existing vacancy.\nNVIDIA uses AI tools in its recruiting processes.\nNVIDIA is committed to fostering an inclusive work environment and proud to be an equal opportunity employer. As we highly value diversity in our current and future employees, we do not discriminate (including in our hiring and promotion practices) on the basis of race, religion, color, national origin, gender, gender expression, sexual orientation, age, marital status, veteran status, disability status or any other characteristic protected by law.","description_format":"text","description_chars":4612,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Processors, MCUs & AI Chips","Servers & Data Center Hardware","Computer Components","AI Chips & Accelerators"],"lifecycle":[{"event":"open","at":"2026-11-07T02:38:34Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 2,856 · green card filings: 799","filings_12m":2856,"filings_prev_12m":1684,"green_card_filings_12m":799,"median_offered_wage_usd":186407,"route":null,"cap_exempt":false,"checked_at":"2026-11-07T07:57:00+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":1,"expected_fill_days":40,"reasons":["conf:3","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/nvidia-senior-software-support-engineer-slinky","json_url":"https://alion.io/job/nvidia-senior-software-support-engineer-slinky.json","meta":{"generated_at":"2026-11-07T16:05:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22438,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6},"rest":"https://alion.io/mcp/rest/get_company?id=6"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnvidia-senior-software-support-engineer-slinky"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnvidia-senior-software-support-engineer-slinky"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnvidia-senior-software-support-engineer-slinky"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nvidia-senior-software-support-engineer-slinky\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnvidia-senior-software-support-engineer-slinky"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3905065}},{"tool":"search_jobs","arguments":{"company":"nvidia.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3905065},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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