{"id":902254,"url":"https://alion.io/job/nvidia-technical-support-engineer-slurm","title":"Technical Support Engineer – Slurm","company":{"id":6,"name":"NVIDIA","domain":"nvidia.com","url":"https://alion.io/company/nvidia","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":84,"open_postings":765,"ghost_share":0.022,"stale_share":0.583,"repost_share":0.039,"time_to_fill_p50_days":40,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Support","role_family":"Support","seniority":"senior","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India","India"],"countries":["IN"],"hiring_countries":["IN"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":18000,"max_usd":43000,"period":"year","method":"role_seniority_country_cell","sample_n":9},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"HPC","optional":false},{"name":"Linux","optional":false},{"name":"Lua","optional":false},{"name":"SLURM","optional":false}],"status":"live","first_seen_at":"2026-09-14T12:03:16Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-11-02T09:39:48Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"NVIDIA has been redefining computer graphics, PC gaming, and accelerated computing for over 30 years. It’s a unique legacy of innovation fueled by great technology-and dynamic people. Today, we’re tapping into the unlimited potential of AI to define the next era of computing-an era in which our GPUs act as the brains of computers, robots, and self-driving cars that can understand the world. Doing what’s never been done before takes vision, innovation, and the world’s best talent. NVIDIANs immerse themselves in a diverse, supportive environment that encourages everyone to do their best work. Join the team and see how you can make a lasting impact on the world.\nSlurm is a critical workload manager for many of the world’s most demanding AI and high-performance computing environments. We are looking for a Technical Support Engineer dedicated to supporting Slurm for NVIDIA’s customers. You will join a dedicated team of Slurm subject-matter guides, owning sophisticated support cases and helping customers run reliable, efficient, and highly scalable clusters. This role requires extensive production experience with Slurm and the ability to diagnose issues across the scheduler and the surrounding Linux, networking, storage, authentication, database, and GPU infrastructure.\nWhat you’ll be doing:\nOwn Slurm support cases from initial investigation through resolution for customers running production AI and HPC clusters.\n\nDiagnose complex problems involving slurmctld, slurmd, slurmdbd, job scheduling, node management, resource allocation, accounting, authentication, and high availability.\n\nSolve Slurm configuration and policy features, including partitions, reservations, priorities, fair-share, quality of service, backfill, preemption, GRES/TRES, cgroups, and job constraints.\n\nInvestigate performance, reliability, and scalability issues using logs, diagnostic data, configuration analysis, reproductions, and source-level debugging when required.\n\nIsolate problems across Slurm and its surrounding dependencies, including Linux, MUNGE, databases, networking, parallel storage, containers, GPUs, and cluster-management systems.\n\nAdvise customers on Slurm configuration, upgrades, operational practices, managing system resources, and safe recovery from production incidents.\n\nCollaborate with engineering teams by producing clear technical descriptions, reproducible test cases, and well-supported defect reports.\n\nDevelop guides, knowledge-base articles, diagnostic tools, and internal training that strengthen Slurm expertise across the support organization.\n\nWhat we need to see:\nBS degree in Computer Science, Engineering, or a related field, or equivalent practical experience.\n\n5+ years of hands-on experience administering and supporting Slurm in production HPC or AI environments including business-critical outage incidents.\n\nExpert-level understanding of Slurm architecture, daemons, configuration, scheduling behavior, accounting, resource management, and failure modes.\n\nCapacity to identify sophisticated Slurm incidents independently and guide them to a technically sound resolution.\n\nIn-depth Linux system-administration and solve experience, including systemd, cgroups, authentication, networking, and database-backed services.\n\nExperience operating Slurm across multi-user clusters with complex scheduling policies and heterogeneous compute resources.\n\nStrong analytical and research skills, showing proficiency in distinguishing Slurm defects from configuration, integration, infrastructure, and workload problems.\n\nExcellent written and verbal communication skills, including the ability to turn detailed technical findings into clear explanations and actionable recommendations.\n\nWays to stand out from the crowd:\nExperience supporting large-scale Slurm environments containing thousands of nodes or GPUs.\n\nExperience diagnosing scheduler performance, job-throughput, controller-load, and database-scaling issues.\n\nFamiliarity with Slurm source code, plugins, SPANK, Lua job-submit plugins, or upstream issue investigation.\n\nExperience with containers and HPC integration technologies such as Pyxis, Enroot, Apptainer, or Singularity.\n\nPrevious experience integrating Slurm with NVIDIA Base Command Manager, Bright Cluster Manager, or another cluster-management platform.","description_format":"text","description_chars":4308,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Processors, MCUs & AI Chips","Servers & Data Center Hardware","Computer Components","AI Chips & Accelerators"],"lifecycle":[{"event":"open","at":"2026-09-14T12:03:16Z"}],"visa":[],"liveness":{"score":22,"band":"cold","label":"Long shot","p_open":1,"p_active":0.501,"p_room":0.44,"age_days":48,"expected_fill_days":40,"reasons":["conf:7","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-02T06:13:15Z"},"pay":null,"html_url":"https://alion.io/job/nvidia-technical-support-engineer-slurm","json_url":"https://alion.io/job/nvidia-technical-support-engineer-slurm.json","meta":{"generated_at":"2026-11-02T12:13:41Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16749,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6},"rest":"https://alion.io/mcp/rest/get_company?id=6"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnvidia-technical-support-engineer-slurm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnvidia-technical-support-engineer-slurm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnvidia-technical-support-engineer-slurm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nvidia-technical-support-engineer-slurm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnvidia-technical-support-engineer-slurm"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":902254}},{"tool":"search_jobs","arguments":{"company":"nvidia.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":902254},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}