{"id":1470523,"url":"https://alion.io/job/nwacc-enrollment-services-specialist","title":"Enrollment Services Specialist","company":{"id":1923098,"name":"NorthWest Arkansas Community College","domain":"nwacc.edu","url":"https://alion.io/company/nwacc","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":15,"ghost_share":0,"stale_share":0.867,"repost_share":0,"time_to_fill_p50_days":39,"computed_at":"2026-10-25T05:49:26Z"}},"role":"HR","role_family":"HR","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Benton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":19,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":38000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-08-13T00:00:00Z","employer_posted_date":"2026-08-13","last_verified_at":"2026-10-24T13:19:07Z","board_verified":false,"closed_at":"2026-10-24T13:19:07Z","days_open":72,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":72},"description":"NorthWest Arkansas Community College (NWACC) provides quality and affordable higher education to empower lives and strengthen communities within Northwest Arkansas and surrounding areas.\nAs the largest community college in Arkansas, NWACC is recognized as a leader in education. NWACC offers a full range of associate degrees, certificates and workforce training programs that prepare students for rewarding futures and careers.\nNWACC employees are dedicated to fostering a diverse educational community and cultural learning environment that supports student success.\nThe Enrollment Services Specialist in Enrollment Services will participate in an integrated, cross-trained team approach in providing strategies to promote student success with an emphasis on student experience and perspective. This position will serve students by meeting individual needs toward educational attainment and act as a guide for in-depth navigation of the enrollment process. This includes but is not limited to Admissions, Student Records, and other college processes and procedures. This position promotes outstanding customer service for students to successfully complete every facet of the admissions and onboarding process. Position will serve in a rotational model with other specialists, providing front desk coverage and phone coverage. This position is governed by state and federal laws and agency/institutional policy. The Enrollment Services Specialist reports to the Assistant Director of Enrollment Services.Essential Duties:\nProvides superior customer service to students via phone and front desk operations\nUnderstands and maintains extensive knowledge of enrollment process in order to assist students with the following: admissions, records, and other general questions.\nMaintains Enrollment Support email box and text-us inbox and corresponds with students as needed.\nAid in the planning and implementation of student events including support for recruitment and retention efforts through campus extents, outreach and community involvement including FASFA nights and college fairs etc.\nProcesses student records as applicable to the student enrollment process\nMakes appropriate service and resource referrals including Disability Resource Center, Career Pathways, Veterans Resources, Student Success Center, Counseling and Wellness Center etc.\n Maintains a working knowledge of student service resources, including software, equipment, websites, career assessments, transfer information, placement testing, and class schedules and academic calendar information.\nAdheres to policies and procedures for Student Services and the department.\nMaintains policy and procedure manuals and communicates applicable information to other staff members and campus partners.\nParticipates in educational/professional opportunities provided for staff to facilitate continued learning of best practices\nCollects weekly statistics and data related student services\nPerforms other duties related to the position as required or directed\nRate of Pay $19.76 per hour *Higher compensation may be considered based on qualifications directly related to position\nCompleted applications received by 9/11/2026 will be assured full consideration. Late Applications will be reviewed as necessary to fill the position\nRequired Qualifications:\nBachelor’s Degree required or equivalent experience\nOutstanding customer service and attention to detail\nPreferred experience working in higher education\nKnowledge, Skills and Abilities:\nKnowledge of the organization and administration of various higher education academic and social programs\nKnowledge of campus and community resources\nKnowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs\nAbility to coordinate the activities of campus academic and/or social programs\nAbility to evaluate collected information and formulate into recommendations\nAbility to compile information into report form\nPhysical Activities:\nThe following physical activities described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions and expectations.\nHigh diversity, low physical. Work activities which allow for considerable amount of diversity as an incumbent performs a variety of tasks. Such tasks might be performed from a given work area, or the individual may move about physically in performing a variety of duties.\nThe employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.\nEnvironmental Conditions:\nThe following work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet.\nNWACC is an Equal Opportunity Employer, please see our EEO policy.","description_format":"text","description_chars":5135,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Health Care","Higher Education"],"lifecycle":[{"event":"open","at":"2026-09-29T16:02:07Z"},{"event":"close","at":"2026-10-24T13:19:07Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":38000,"is_top_pay":false},"html_url":"https://alion.io/job/nwacc-enrollment-services-specialist","json_url":"https://alion.io/job/nwacc-enrollment-services-specialist.json","meta":{"generated_at":"2026-10-26T04:05:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5615,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1923098},"rest":"https://alion.io/mcp/rest/get_company?id=1923098"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnwacc-enrollment-services-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnwacc-enrollment-services-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnwacc-enrollment-services-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nwacc-enrollment-services-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnwacc-enrollment-services-specialist"}]}