{"id":3622721,"url":"https://alion.io/job/nwcenter-events-coordinator-amazon-2","title":"Events Coordinator - Amazon","company":{"id":1997257,"name":"Nwcenter","domain":"nwcenter.org","url":"https://alion.io/company/nwcenter","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Arlington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":27,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":54000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-11-02T18:59:52Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-03T13:44:58Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nThe EventsCoordinator is a customer-facing professional who operates independently across Amazon locations to deliver exceptional workplace experiences and full event support. This role combines workplace operations with comprehensive event coordination and execution, including full delivery ownership for GREF-hosted activations. The Activations Coordinator manages service tickets, coordinates with cross-functional stakeholders, and executes onsite events without the need for line-of-sight supervision. This role applies knowledge and judgment to determine appropriate procedures across multiple process paths, troubleshoot issues using SOPs and best practices, and serve as the frontline representative of workplace and event services.\nLocation: Arlington, VA + DMV Area\nSchedule: Monday through Friday, 8am-5pm with some flexibility to work events as needed\nHourly Wage: $27.74 per hour\nWhat we can offer:\nComprehensive Medical, Dental, Vision, Disability, and Life Insurance, effective the month after 30 days of employment\n17 Accrued Paid Time Off Days Annually\nAdditional 10 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave\nRetirement 401(K) with a company match\nEmployment Assistance Program (EAP) via Spring Health\nMental Wellness Program including six free therapy sessions per year\nOpportunity for career development with our NWC Mentorship Match program\nWellness Reimbursement Program - $25/month\nStudent Loan Contribution Program - $50/month\nArlington, VA: Company-Provided SmarTrip card or Parking Stipend - $153/month\nPet Insurance Discount Program\nCheck out the entire list of benefits Northwest Center has to offer here:https://nwcbenefits.hrbenefits.net/\n*Please submit a resume with your application. Cover letters preferred but not required. *\nWhat You Will Do\nWorkplace Operations and Ticket Management\nManage the full ticket lifecycle - intake, triage, prioritization, resolution, and escalation - using digital ticketing platforms to ensure timely service delivery.\nOperate independently without line-of-sight supervision, managing daily workplace operations and making autonomous decisions within established guidelines.\nMaintain workplace environments including conference rooms, common areas, and amenity spaces to Amazon standards.\nApply knowledge and judgment to determine appropriate procedures for varied workplace situations, escalating complex issues when deviating from standard protocols.\nTrack and report workplace metrics, trends, and service delivery insights to support continuous improvement and leadership visibility.\nEvent Coordination & Full Activation Delivery\nOwn end-to-end event delivery for hosted activations, from initial planning through post-event wrap-up and documentation.\nCoordinate with Facilities Management, Catering, AV, Security, and other relevant teams to ensure all aspects of events are executed flawlessly.\nManage equipment and furniture arrangements, room configurations, and logistics according to event specifications.\nMonitor event proceedings in real time to address and resolve issues promptly, handling last-minute adjustments to layout, timing, or services.\nEnsure all event-related setups are completed on time and meet client expectations, maintaining high standards of hospitality and workplace experience.\nProvide a warm and professional welcome to all event attendees, setting a positive tone and offering personalized hospitality services throughout. \nStakeholder Coordination & Cross-Functional Collaboration\nServe as the primary point of contact for workplace-related inquiries, event requests, and issue resolution for employees, visitors, and stakeholders.\nCollaborate proactively with cross-functional teams including Facilities, IT, Security, and HR to support workplace operations and event delivery.\nCommunicate clearly and professionally with all levels of management, employees, vendor partners, event organizers, and visitors in both written and verbal formats.\nIdentify and escalate potential security risks, privacy concerns, or operational gaps to appropriate parties.\nParticipate in the Crisis Response Team, ready to guide clients and guests in emergency situations.\nIndependent Operations & Continuous Improvement\nTroubleshoot workplace and event issues using SOPs, best practices, and established protocols, making informed decisions within scope of authority.\nSupport onboarding experiences and workplace orientations for new hires and visitors, ensuring a positive first impression.\nManage inventory, supplies, and vendor relationships for assigned workplace and event services.\nExecute health, safety, and security protocols in alignment with company policies and local regulations.\nAdapt service delivery approaches based on location-specific needs while maintaining consistent global standards across all Amazon markets.\nWho You Are\nHigh School Diploma or equivalent required.\n1+ years of prior experience in workplace services, event support, hospitality, or a similar client-facing role.\nExperience coordinating and executing events or programs in corporate or professional environments.\nProficiency with technology platforms including Microsoft Office Suite, digital ticketing systems, conference room scheduling programs, and workplace management tools. \nExcellent customer service skills and the ability to multi-task and manage competing priorities in a fast-paced environment.\nAbility to work independently without a line of sight to another employee or as the only representative of Northwest Center and make sound operational decisions\nStrong organizational and time management skills with the ability to manage multiple process paths simultaneously.\nAbility to write concise correspondence and effectively communicate verbally and electronically with all levels of management, employees, vendor partners, event organizers, and visitors.\nProblem-solving skills with ability to troubleshoot issues using SOPs and available resources, with sound judgment on when to escalate.\nWorking Conditions & Physical Demands \nAbility to lift or move heavy items up to 40 lbs. as needed for event setups.\nActive role requires significant standing, walking, and moving around during events.\nComfortability working in an open, unassigned workspace is required. \nAbility to work at a computer for long periods (up to 8 hours per workday). \nIt is a combination of desk and actively visiting NWC operational or client corporate buildings so the ability to move consistently within a 1.5-mile radius is required.\nWillingness to travel independently to various worksites in the Puget Sound region. \nAbility to read, write, speak, and comprehend the English language.\nAbility to see both distance and details at close range, within a few feet of the observer (with or without corrective lenses).\nAbility to identify and understand the speech of another person (with or without a personal auditory hearing device).\nMay need to carry supplies to other buildings. \nThis is a dog friendly environment with over 1000 dogs on campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit\nAbout Northwest Center\nNorthwest Center (NWC) is an ambitious, dynamic, and driven social enterprise organization that operates successful businesses to drive societal change. We are focused on our collective North-a world where all children have equitable access to education, and the employment rate for people with disabilities is the same as the general population. Since its inception in 1965, Northwest Center has built and acquired a portfolio of commercial businesses to fuel our mission of disability inclusion and enable our journey North.\nNorthwest Center has been a vendor at Amazon for over two decades. The NWC @ Amazon division has grown to over 300 employees, providing a wide variety of customer service support on Amazon’s thriving campuses throughout the nation. Our team works in a unique, fast-paced corporate setting on Amazon’s campuses to provide first-rate customer service-focused programs to our clients while also generating revenue that funds Northwest Center’s mission of inclusion\nNorthwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at .\nAt Northwest Center, we do not just accept diversity and inclusion - we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.\nWe believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. 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