{"id":2950518,"url":"https://alion.io/job/nwcenter-senior-receptionist","title":"Senior Receptionist","company":{"id":1997257,"name":"Nwcenter","domain":"nwcenter.org","url":"https://alion.io/company/nwcenter","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Columbia, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":86000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1667},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-20T19:54:11Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T10:20:45Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Description\nThe Northwest Center @ Amazon team operates in a fast-paced and demanding corporate environment where we provide professional 5-star customer service across several program divisions. The Receptionist is Amazon’s face and voice to its clients and their guests. In this role, you will provide 5-star customer service and have an obsession for customer satisfaction.\nAre you looking for an excellent career starter in an exciting corporate environment? As our Senior Receptionist, you have a firm grasp on what it takes to assist with a variety of administrative activities and tasks including greeting and checking in guests, distributing badges, providing resources to callers, and assisting with projects and audits. Our receptionists are solution providers and seek to provide a memorable customer centric experience through each interaction; as a Senior Receptionist, you will set this tone.\n\nLocation: Columbia, MD\nSchedule: Monday through Friday, an 8-hour shift, between the hours of 7:15 am - 6:05 pm\nStarting Wage Range - $24.36 per hour\nWhat we can offer:\nCompetitive and affordable Medical (including hearing & hardware coverage!), Dental, Vision, Disability, and Life insurance \n17 Accrued Paid Time Off Days Annually\nAdditional 11 Annual Floating Holidays, Parental Leave, and Paid Compassion Leave\nRetirement 401(K) with a company match\nEmployment Assistance Program (EAP) including six free therapy sessions per year\nPhysical Wellness Reimbursement Program - $25 per month\nStudent Loan Contribution Program - $50 per month\nFree Onsite Parking\n**Please submit your resume with your application **\nWhat You Will Do\nBe attentive and provide exceptional, professional customer service to Amazonians, clients, contractors, and visitors.\nAs a Senior, you will be able to staff more complex reception desks independently.\nPartner with Receptionist on multi-person desks.\nParticipate in or lead special projects as assigned.\nManage inventory at desks, if at single-reception desk, and communicate needs to Lead Receptionist.\nSupport Banana Stand and Special Events as needed.\nWill be responsible for overall operation of the front desk and front office activities to include, but not limited to:\nFacilitate the opening and/or closing of service locations.\nResponsible for building knowledge, and understanding current and future scheduled events/maintenance/and service provider locations.\nFollow proper procedures to hang and maintain customer posters in all buildings ensuring a presentable environment at all times\nWork collaboratively across the organization, as well as with Amazon employees and other vendor partners, ensuring the Northwest Center team is always acting as a solutions provider to our customer and vendor partners.\nEnsure physical presence of lobby & workrooms exceed overall visual presence expectations and required standards.\nVerbally welcome customers upon entrance.\nAct as the point of reference for guests & Amazon employees who need assistance or information.\nUtilize organization-specific computer programs to check-in guests and confirm validity prior to entering Amazon space and issue badges.\nProvide support to customers via phone, email or in person to callers, visitors, community members, vendor partners and all guests.\nHelp resolve any escalations with guests and visitors in a professional and polite manner. Maintain office security by following security procedures and controlling access via the reception desk.\n\nWho You Are\nHigh School Diploma \nExperience operating a front desk environment.\nExcellent interpersonal skills required along with polite and professional phone etiquette.\nPositive, upbeat attitude and able to get along with everyone.\nMust be reliable and punctual with excellent organizational skills.\nMust have demonstrated ability to juggle multiple priorities.\nAbove average communication skills preferred.\nExperience using MS Office suite of products preferred\nExcellent in-person customer service skills.\nAbility to practice a high level of confidentiality.\nAbility to maintain composure and good judgment in fast-paced, high-stress environments.\nAttention to detail and accuracy.\nCommitment to Northwest Center’s mission of inclusion and ability to successfully work in a diverse environment.\nWorking Conditions & Physical Demands\nMust be able to potentially lift or carry items up to 50 pounds.\nMay need to carry supplies to other buildings.\nRequires travel to several Amazon buildings so the ability to walk consistently within a 1.5 radius is required.\nThe position requires standing and mobility around the campus for long periods of time up to the entire length of the shift.\nAbility to work independently and out of line of sight from other team members for all or part of shift.\nAbility to work on a tablet/computer.\nAbility to read, write, speak and comprehend the English language.\nAbility to see both distance and details at close range, within a few feet of the observer (with or without corrective lenses).\nAbility to identify and understand the speech of another person (with or without a personal auditory hearing device).\nAbility to work a flexible schedule to meet the needs of the business, including occasionally arriving early, staying late on a moment’s notice and occasional evening.\nThis is a dog friendly environment with over 1000 dogs on campus. Individuals with dog allergies or those who do not particularly care for dogs may not be the best fit.\nNorthwest Center is committed to offering reasonable accommodations to applicants with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at .\nAt Northwest Center, we do not just accept diversity and inclusion - we celebrate it, support it, live it, and flourish in it to benefit our employees, the community, and our clientele. We believe that our strength lies within our diversity and the forward motion towards a day when people of all abilities can learn and work together.\nWe believe that curiosity and critical thinking are essential to the dialogue and improving decision-making, planning, resource allocation, and how we treat others. Our goal is to create and implement more equitable practices, policies, and culture. To be equitable means to value and respect individuals from all cultural backgrounds, genders, races, identities, and abilities. Northwest Center is proud to be an equal opportunity employer, including disability and veterans’ status. \nIND123","description_format":"text","description_chars":6620,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Flexible schedule","Life insurance","Parental leave","Pet friendly"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-20T19:54:11Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":2,"expected_fill_days":27,"reasons":["conf:0","win:early"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/nwcenter-senior-receptionist","json_url":"https://alion.io/job/nwcenter-senior-receptionist.json","meta":{"generated_at":"2026-10-23T11:47:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17871,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1997257},"rest":"https://alion.io/mcp/rest/get_company?id=1997257"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnwcenter-senior-receptionist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnwcenter-senior-receptionist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnwcenter-senior-receptionist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nwcenter-senior-receptionist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnwcenter-senior-receptionist"}]}