{"id":103824,"url":"https://alion.io/job/nxp-customer-application-support-engineer","title":"Customer Application Support Engineer","company":{"id":17368,"name":"NXP Semiconductors","domain":"nxp.com","url":"https://alion.io/company/nxp","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":77,"open_postings":199,"ghost_share":0,"stale_share":0.92,"repost_share":0,"time_to_fill_p50_days":34,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Noida, India","Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":11000,"max_usd":24000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":611},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"CANopen","optional":false},{"name":"EtherCAT","optional":false},{"name":"GTK","optional":false},{"name":"Linux","optional":false},{"name":"OPC UA","optional":false},{"name":"C","optional":true},{"name":"CI/CD","optional":true},{"name":"Docker","optional":true}],"status":"live","first_seen_at":"2026-08-04T00:00:00Z","employer_posted_date":"2026-08-04","last_verified_at":"2026-10-17T04:07:26Z","board_verified":true,"closed_at":null,"days_open":74,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":74},"description":"We are looking for a Customer Application Support Engineer with 3-5 years of hands-on experience in Embedded Linux, driver development, and industrial embedded applications.\nThe ideal candidate has practical debugging skills, strong Linux fundamentals, experience with Yocto/Buildroot, and the ability to work directly with customers to resolve technical issues and accelerate product development..\n1. Customer Support & Issue Resolution\nProvide frontline technical support for customer issues related to Linux BSP, kernel, bootloaders, and driver integration.\nDebug real-time issues across hardware, kernel, and applications.\nSupport customers through bring-up, validation, and production phases.\n2. Linux Build Systems & BSP Development\nWork with Yocto, Buildroot, or similar Linux build frameworks.\nCustomize BSP layers, tune root filesystems, and optimize system boot times.\nIntegrate middleware, libraries, and system components for industrial applications.\n3. Driver Development & HAL Integration\nDevelop, modify, and integrate Linux device drivers for peripherals such as:GPIO, I2C, SPI, UART\ndisplay drivers for HMI\nindustrial I/O modules\n\nTroubleshoot kernel-level issues and perform patching, backporting, and version upgrades.\n4. Industrial Protocols & Connectivity\nSupport implementation of industrial communication protocols such as:Modbus, CAN/CANopen, Profibus, Profinet, EtherCAT, OPC-UA\n\nAssist customers with protocol stack integration and performance optimization.\n5. HMI & UI System Integration\nWork with GUI frameworks such as Qt, GTK, or similar.\nEnable display drivers, touch interfaces, and input subsystems.\nSupport rendering, performance tuning, and hardware-accelerated graphics.\n6. Security & System Hardening\nSupport secure boot, trusted execution environments, and firmware authenticity.\nImplement Linux security features:SSecure Key storage\nVulnerability assessment & compliance\n\nEnable secure communication protocols (TLS, SSH, IPsec).\n7. Documentation & Training\nCreate application notes, reproducible test cases, and technical guides.\nConduct customer trainings and hands-on workshops.\nProvide technical feedback to product and development teams.\nEducation\nBachelor’s or Master’s degree in Electronics & Communication (ECE)\n Computer Science Engineering (CSE)\n Electrical Engineering (EE/EEE)\n\nSoft Skills\nStrong problem-solving ability and structured debugging approach.\nExcellent customer communication and presentation skills.\nAbility to manage multiple customer issues simultaneously.\nCollaborative mindset with cross-functional hardware, software, and QA teams.\nHigh ownership and willingness to support field escalations.\nPreferred (Nice to Have)\nExperience with real-time Linux (PREEMPT-RT).\nExposure to ARM Cortex-A/Cortex-M based SoCs.\nUnderstanding of containerization (Docker) on embedded devices.\nExperience with CI/CD tools for embedded workflows.\nFamiliarity with cybersecurity standards for industrial systems (IEC 62443).\n More information about NXP in India...\n#LI-7013","description_format":"text","description_chars":3020,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Processors, MCUs & AI Chips","RF & Wireless Hardware","Analog & Power Semiconductors"],"lifecycle":[{"event":"open","at":"2026-08-04T00:00:00Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":1,"p_active":0.381,"p_room":0.28,"age_days":73,"expected_fill_days":34,"reasons":["conf:6","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/nxp-customer-application-support-engineer","json_url":"https://alion.io/job/nxp-customer-application-support-engineer.json","meta":{"generated_at":"2026-10-17T04:20:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5683,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-18T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":17368},"rest":"https://alion.io/mcp/rest/get_company?id=17368"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnxp-customer-application-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnxp-customer-application-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnxp-customer-application-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nxp-customer-application-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnxp-customer-application-support-engineer"}]}