{"id":4258884,"url":"https://alion.io/job/nxtpoint-logistics-operations-manager-final-mile","title":"Operations Manager - Final Mile","company":{"id":4381664,"name":"NXTPoint Logistics","domain":"nxtpointlogistics.com","url":"https://alion.io/company/nxtpoint-logistics","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Plant City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-13T14:37:04Z","employer_posted_date":"2026-11-13","last_verified_at":"2026-11-13T14:37:04Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com.\nThe Operations Manager is responsible for supporting the overall execution and performance of the operation for a specific location(s), including staffing of both employees and Independent Contractors, customer relationships, performance, and direction of the overall operation.ESSENTIAL DUTIES AND RESPONSIBILITIES\nOversee the appropriate recruitment and development strategy of staff and/or Independent Contractors/Drivers.\nEvaluate staff and/or Independent Contractors performance - modifying and/or abandoning strategies and/or tactics as necessary.\nEstablish and maintain effective communication and relationships with customers. Ensure a positive Customer Experience for both internal and external customers.\nEnsure that practices, policies and procedures are enforced and consistently implemented.\nSchedule and participate in negotiations with Vendors, Contractors and Service Providers to secure best value/service standards are met.\nResponsible for creating and maintaining a safe working environment and espousing and teaching a culture of safety.\nActively review KPIs and ensure process improvement strategies are identified and incorporated.\nConduct regularly scheduled team meetings and training sessions designed to inform and improve upon performance of staff members and/or Independent Contractors.\nAssist in developing plan of annualized equipment, vehicle, and staffing needs for budgetary purposes as applicable.\nDisplay active involvement in P&L performance, ensuring decisions and practices coincide with budgetary goals.\nDevelop, recommend, and manage annual operation budget, by working actively in the budget process.\nDrive initiatives that contribute to long-term excellence.\nResponsible for compliance with Local, Federal and State legislation pertaining to personnel, equipment, vehicle and building matters.\nCoordinates, resolves, and responds to issues as they pertain to the Operations Performance.\nEnsure accurate and timely driver pay and ensure ethical and equitable practices are followed.\nMonitor Quality Control Scores and address scores with Independent Contractors/Drivers and any other appropriate team members.\nEnsure Independent Contractors/Drivers are appropriately qualified with all required documentation and licensing prior to performing work for the company.\nQUALIFICATONS\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nEDUCATION & EXPERIENCE:\nMinimum of five (5) years’ experience in the transportation, logistics, or related industry required. \nPrevious experience managing an employee team required. \nMust have worked with Independent Contractors on a regular basis.\nRequired knowledge of managing financial performance. \nBilingual in Spanish strongly preferred.\nFour (4) year college degree in Business, Supply Chain Logistics, or related field preferred. \nMust maintain a clear and valid driver's license.\nKnowledge, Skills, and Abilities:\nThorough knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to work in a team environment and demonstrate flexibility and patience. Excellent organization, communication and problem-solving skills. Ability to work under minimal supervision and with a strong sense of self-motivation. Ability to lead and manage a team. Ability to sufficiently read, speak, and write English in order to understand and give directions, and to complete paperwork accurately. Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions.\nPHYSICAL/ENVIRONMENTAL DEMANDS\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nPhysical Activity Level:\nWhile performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel, see clearly and talk or hear. Must be able to occasionally lift and/or move up to 25 pounds. Occasionally required to reach with hands and arms.\nWorking Conditions:\nOutdoors and indoor shop environment with adequate ventilation. Exposure to vibration, improperly illuminated or awkward and confining work spaces. Working above ground level where the possibility of falling exists. Frequent lifting and carrying of items. Loud noises typical\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,\nnational origin, disability, or status as a protected veteran.","description_format":"text","description_chars":5720,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"Spanish","level":"Proficiency (C2)","optional":true},{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Logistics","Warehousing","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-11-13T14:37:04Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":12,"reasons":["conf:2","win:early"],"computed_at":"2026-11-13T16:38:16Z"},"pay":null,"html_url":"https://alion.io/job/nxtpoint-logistics-operations-manager-final-mile","json_url":"https://alion.io/job/nxtpoint-logistics-operations-manager-final-mile.json","meta":{"generated_at":"2026-11-13T16:38:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":33344,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4381664},"rest":"https://alion.io/mcp/rest/get_company?id=4381664"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fnxtpoint-logistics-operations-manager-final-mile"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fnxtpoint-logistics-operations-manager-final-mile"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fnxtpoint-logistics-operations-manager-final-mile"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/nxtpoint-logistics-operations-manager-final-mile\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fnxtpoint-logistics-operations-manager-final-mile"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4258884}},{"tool":"search_jobs","arguments":{"company":"nxtpointlogistics.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4258884},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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