{"id":1972263,"url":"https://alion.io/job/o-c-tanner-implementation-specialist-entry-level","title":"Implementation Specialist (Entry Level)","company":{"id":1811800,"name":"O.C. Tanner","domain":"octanner.com","url":"https://alion.io/company/octanner-com","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Salt Lake City, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":148000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":282},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-06T19:49:39Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-12T17:28:13Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"O.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of apps designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.\nOur global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create the tech, tools and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.\nO.C. Tanner is the global leader in software and services that improve workplace culture through meaningful employee experiences. Our Culture Cloud is a suite of tools and services designed to enhance the employee experience with strategic recognition, service awards, wellbeing, leadership, and events that help people thrive at work. Our Culture by Design approach provides expert services to organizations looking to create great workplaces.\nOur global team of 1,500 people hail from 58 countries and speak 62 languages. As programmers, researchers, designers, client professionals and craftspeople we create and deliver the tech, tools, services, and awards that connect employees to purpose at thousands of companies. Join us as we help people all over the world thrive at work.\nHybrid work schedule: Monday through Wednesday at office, remote option Thursday and Friday.\nHere is where we need you most:\nAs an Implementation Specialist in O.C. Tanner's Client Success Department, you will ensure the quality and timely delivery of recognition solutions. This entry-level role involves working directly with clients and internal teams to facilitate seamless integration, implement updates, and launch new programs that align with each client's recognition strategy.\nJob Requirements\nLead the successful implementation of solutions by working directly with clients, sales offices, and internal teams to deliver high-quality programs aligned with defined program elements.\nEffectively communicate with clients, field offices, and internal teams via Zoom, email, phone, and face-to-face interactions to establish trust and confidence.\nManage client expectations by developing project timelines, proactively addressing delays, and ensuring transparent communication around milestones.\nProvide support and resources to assist area teams in transitioning to Account Management.\nSchedule and lead multiple calls throughout the program setup process.\nLearn and navigate multiple systems efficiently to support program execution.\nBalance multiple and competing priorities while remaining adaptable and solution oriented.\nActively listen, take ownership of client concerns, and demonstrate professionalism by treating customers with dignity and respect.\nRespond to inquiries promptly and ensure accuracy in all communications and deliverables.\nMaintain a strong attention to detail to produce high-quality outputs.\nEducation & Experience:\nBachelor's Degree preferred.\nTwo years of client experience in partnership and support.\nStrong ability to manage multiple priorities, meet deadlines, and maintain focus in a dynamic environment.\nExcellent communication skills, both verbal and written.\nHighly proficient in technology, including the Microsoft Office suite (Outlook, Word, Excel, and PowerPoint).\nExperience with Zoom and virtual meetings.\nStrong problem-solving skills with the ability to think critically and apply concepts to program solutions.\nDetail-oriented, thorough, and capable of following precise procedures with minimal supervision.\nAbility to present and demo key features effectively.\nHighly organized with a strong ability to multi-task.\nEssential Functions/Working Conditions:\nHybrid work environment. Must be located along the Wasatch Front with the ability to be in the office Monday through Wednesday and for infrequent occasions on Thursday or Friday. Optional work from home on Thursdays and Fridays in a professional, non-distracting environment.\nOffice type work requiring long periods of sitting at a computer, typing, etc.\nOccasional availability outside of standard business hours for global support.","description_format":"text","description_chars":4371,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cybersecurity","Software","HR & Payroll Software"],"lifecycle":[{"event":"open","at":"2026-10-06T19:49:39Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6 · green card filings: 4","filings_12m":6,"filings_prev_12m":9,"green_card_filings_12m":4,"median_offered_wage_usd":129500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":1}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.856,"p_room":1,"age_days":5,"expected_fill_days":19,"reasons":["conf:2","win:early","comp:junior"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/o-c-tanner-implementation-specialist-entry-level","json_url":"https://alion.io/job/o-c-tanner-implementation-specialist-entry-level.json","meta":{"generated_at":"2026-10-12T21:57:08Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":35921,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1811800},"rest":"https://alion.io/mcp/rest/get_company?id=1811800"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fo-c-tanner-implementation-specialist-entry-level"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fo-c-tanner-implementation-specialist-entry-level"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fo-c-tanner-implementation-specialist-entry-level"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/o-c-tanner-implementation-specialist-entry-level\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fo-c-tanner-implementation-specialist-entry-level"}]}