Customer Service Representative (Spanish)
About Obvio AI
Each year, more than 40,000 people in the U.S. leave home and never make it back due to traffic crashes. At Obvio, we believe these deaths are preventable. We deploy solar-powered, AI-assisted cameras to enforce traffic laws where pedestrians are most vulnerable-automating enforcement in ways that traditional systems cannot. Our approach has already led to a 50% reduction in reckless driving in early partner cities.
Founded by the team behind Motive's AI dashcam and backed by Bain Capital Ventures and Khosla Ventures, we are building the intelligence layer for safer streets globally.
Ready to make a real impact with your customer support and accounts receivable skills? Join Obvio-a Silicon Valley startup using AI and Computer Vision to make roads safer for everyone.
We’re looking for a Customer Support Representative who’s passionate about helping people and thrives in a collaborative environment. You’ll be the friendly, knowledgeable voice for individuals with questions about traffic tickets, violations, and payments, while also playing a key role in our accounts receivable process.
What You’ll Do:
Be the first point of contact for questions about traffic tickets, violations, and payment options
Deliver clear, compassionate support and de-escalate challenging situations
Accurately track inbound payments (online, cashier’s checks, money orders)
Collaborate with internal teams to resolve complex cases
Maintain detailed records and uphold high standards of data accuracy
What We’re Looking For:
2+ years in customer support or direct consumer communication (not a high-volume call center)
Experience with transactions, accounts receivable, and payment tracking
Excellent verbal and written communication skills
Strong multitasking, organization, and problem-solving abilities
Quick to learn new tools and technologies
Fluent in Spanish (required)
Must be able to work shift from 8am - 5pm
Bonus Points (not required):
Experience with support ticketing systems
Advanced Excel and reporting skills
Background in traffic enforcement, legal, or government sectors
Why Obvio
Your work will help save lives and improve road safety
Series A of $22M led by Bain Capital
Fast-moving startup environment with meaningful ownership
Competitive compensation and early-stage equity
Obvio is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex (including pregnancy, childbirth, or related medical conditions), marital status, ancestry, physical or mental disability, genetic information, veteran status, gender identity or expression, sexual orientation, or other applicable legally protected characteristic. Obvio considers qualified applicants with criminal histories, consistent with applicable federal, state, and local law. Obvio is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please let your recruiter know.